Bethard— player complaints: 24 in English

The best hard Casino brand has restricted or cancelled my play at numerous casinos the latest one is Shadow bet where I've been a player for 5 years or more they won't reply to my email they say security has blocked the account with no information given no matter how many times I've requested it I've been I left the chat by that send email to separate Casino no replies ever come I can't tell you how frustrated this makes me because I've done is nothing wrong and I don't know how much money I've lost because I've made deposits where I've not finished playing and the next time I log in I'm restricted and I go to chat and they could tell me nothing security has blocked my account the entire bed hard group of casino's is involved

I am a problematic gambler and was self excluded from online gambling last year. I was allowed to deposit the money and play at bethard, playamo and betsafe before and after the verification process. I lied when I closed my account saying that I don't have a problem, but I do.

I'm [EDIT ]. I've been betting on bethard for a long time. My account was closed on October 23, 2019. I was asked for bank account information. So I sent them the documents they wanted. they sent me an email after a day and they said: You were in our live chat yesterday and asked if your account is already verified. Unfortunately we need more confirmations. The reason for this is that, for example, you paid € 2,000 in the last 30 days. We value our customers and always want to assure that they play with their funds and do not get problems due to gambling. You have uploaded a document that has proven you have received 435 €. I'm sorry, but this document is not enough. We need more. Can you please upload other confirmations? this is already ridiculous beacuse they accepted the deposit. then they wanted to call me. I said okay. but I changed my phone number. I entered my new number on the page(bethard.com) so. instead of calling me they want proof that I'm the number. I was using a prepaid number and I asked how should I prove it. unfortunately no documents they want so i got a new number and i proved. Bethard mailed me this morning: Thet will not give my Money (1450 euro ) I want to specify: address,passport,bank account,phone number all confirmed. last week depoait from me : 1-)900 euro paysafecard 2-)50 euro paysafecard 3-)550 bank transfer They told me so You can contact MGA. i need your help. I want just My money back

Today i've tried to register at Scandibet casino but then i got rejected, ive asked customer support whats happening but he dont wanna give me information about why not accepting me as a customer. From the website i see its from BetHard Group so i dont understand whats the reason why my account is closed. I am not able to login in any BetHard Group except Betive casino. Can anyone help me?