BateryBet Casino— player complaints: 19 in English
19Complaints
11▲Last 30 days · was 6
0Unresolved
10.548765727465dLast complaint
25.7Risk index
87%Resolved · of 15 with a known status
93%Withheld payouts among those
294,018 INR · $5,500Disputed sums
BateryBet Casino: 19 complaints filed in English across 1 platform, disputed sums 294,018 INR · $5,500. Most of them are about withheld payouts (89%). Risk index 25.7. Texts below are the players' own words, as published on the source site; last complaint 2026-10-01.
What players complain about
Withheld payouts89%17
Verification11%2
Resolved 13
Status unknown 4
Rejected 2
Complaints by month
08
09
10
Questions and answers
How many complaints are there about BateryBet Casino?
The English-language record holds 19 complaints from 1 platform; 4 carry no status from the platform. The latest one is dated 2026-10-01.
Does BateryBet Casino resolve complaints?
Of 15 complaints where the platform recorded a status, 87% were resolved, 0% remain open and 13% were rejected as groundless. Withheld payouts account for 93% of them.
What do players complain about?
Mostly withheld payouts — 89% of cases, then verification (11%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 19 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 25.7 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 19
01.10.2026AskGamblersWithheld payouts
Blocking Chat Support and Evading Resolution for INR 3000 Deposit
Reason: Amount not credited
Dear AskGamblers Complaint Team,I am writing to officially lodge a formal complaint against BateryBet Casino regarding an uncredited deposit of INR 3,000 made on 17th September 2026. The casino has deliberately trapped me in a contradictory communication loop and restricted my account from asking for updates.The funds were successfully debited from my bank account, but they have not been credited to my casino wallet. It has been 12 days since the transaction, and the casino has provided zero resolution despite their promised 3-business-day timeline.Case & Transaction Details:Casino Name: BateryBet CasinoTicket Request ID: #26188453Disputed Amount: INR 3,000Date & Time: 17th September 2026 at 02:15 PM ISTRecipient Gateway Name: < full name removed > (As verified and tracked by my bank)The Communication Trap & Support Block:I have fully cooperated with all verification requests, including their strict security demand to record a secondary-phone video showing my live banking application login and the download of the receipt. I emailed this video proof directly to [email protected].Instead of updating or resolving my issue, BateryBet has completely cut off my communication channels:Support Chat Restriction: The casino administration has explicitly blocked my ability to type or send messages inside the active dispute ticket (#26188453). The portal displays a "Message Restricted" status, preventing me from asking for any updates.Email Avoidance: When I reply to their support emails with the requested video proof, the email team deflects by stating: "We only look into gaming-related issues. For payment-related issues, please follow up inside your active support request portal."This is a deliberate and predatory tactic. The email team instructs me to use the support request ticket, while the administration has deliberately restricted the ticket interface so I cannot speak. They are holding my hard-earned INR 3,000 while denying my consumer right to communicate.Requested Outcome. I request the AskGamblers team to forcefully intervene and compel BateryBet Casino to:Immediately remove the messaging restrictions on my account so I can communicate with support.Credit the INR 3,000 to my gaming wallet or process a manual refund to my bank, as I have already provided irrefutable bank statements and video verifications.I have attached screenshots of the successful debit transaction, the casino's ticket timeline, and the "Message Restricted" error screen as absolute proof of their evasion.Sincerely,Abhi4u2112Game account id - 39428664
30.09.2026AskGamblersVerificationResolved
Withdrawal restricted and verification pending
Reason: Verification issues
Batery bet verification problem. I submitted all documents but no any response. My Gaming ID 84260273. Please help me, no any response by admin. I submitted all correct documents but 5 days plus gone. My total amount 26136 Inr please allowed my deposit and withdrawl. I want to play games but games are also restrcited. Please askgamblers team and batery admin team, verify my account.
29.09.2026AskGamblersWithheld payoutsResolved
Deposit not credited more than 10 days
Reason: Amount not credited
Dear team, I deposited 15000 INR on 17th September, but it was not credited to my account. They said it would take 3 hours and then 3 days. It's been 10 days and there is no response from the team. I also sent an email, but there is no response from them. Kindly need your help to resolve this. There has been no communication from their end. I created another request and they closed it, stating that I have to follow up on the previous request.
28.09.2026AskGamblersWithheld payoutsResolved
Amount deposited but funds not credited yet in gaming account
Reason: Amount not credited
I have been using the batery bet site for about a month approx my gaming I’d is 86113728.I deposited Rs. 25,000/- on September 20th in batery bet site.The funds have not been credited. When I contacted the support chat, they said to wait for 3 hrs to reflect.But even after 3 hrs as funds were not credited as instructed I raised the request with the administration team. The request no is 26247444.But the team is not responding only it’s been 3 days they have not replied in that request window.They said they have requested the payment provider for confirmation and would get response within 3 working days but it’s been 5 days since i have deposited and it’s beyond 3 business days.Yet my funds were not credited to my gaming account nor refunded to my source account.I have provided them the UTR no. along with the screenshot for reference yet they have not resolved the issue.I have even contacted my bank for the same; they have mentioned that the transaction was successful and cannot be refunded.Pls ask gamblers team to help me recover my amount.There is no proper response from batery bet administration team as they are always sending generic copy paste messages telling me to wait but not resolving the issues.I have never faced such an issue on any website till date. It’s been 5 days pls credit my funds to my gaming account.I’m attaching the payment proof along with the response I have got from the administration team.
--- Ответы в треде ---
AskGamblers • Support Team 4 days ago Dear all,As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.We thank both parties for their assistance during the complaint process.
Anish1011421 • India 4 days ago My funds have been added to the gaming account Thanks ask gamblers team and the battery bet team Now you can close the complain issue has been resolved thanks a lot again
Anish1011421 • India 4 days ago Yes my account has been restored now But it’s already been beyond 10 days but yet my funds have not been credited to my gaming account Your proving same reply in that request You told to wait 3 business days now once that time frame is done Again you sending same reply copy paste again and again but your not providing any update nor crediting my funds to the gaming account Your saying your investigating how long do u need to investigate and yet no real update Pls credit my funds in the gaming account don’t give me this same copy paste msgs again and again
BateryBet Casino • Representative 4 days ago Hello! Your account was blocked by us because you've reported scamming issue earlier. Now it's restored and secured. Please note that we never contact customers on messengers. Please block all such pretenders and never share any information with them. As for your deposit, we are still investigating your issue. To track our progress or add new details, please refer to your open request, № 26247444. Best regards, Batery.
28.09.2026AskGamblersVerification
Verification pending from several days
Reason: Verification issues
Hello askgamblers,My Id Number - 86600653Name - < removed >Request Number - 26008289I created an account on the Battery Bet casino site on the 9th Sept 2026 and deposited ₹70,000. Just half an hour later, they restricted my account; since then, I have been unable to make deposits, withdrawals, or play any games. I raised a support request, and they asked for certain documents, which I provided. After 72 hours, they asked for another documents again—which I also submitted—and told me to wait another 48 hours. I cooperated fully, but once the 48 hours had passed, they stopped responding to me entirely, I want my id to be verified fast and fully functional so I can play and withdraw my funds smoothly
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AskGamblers • Support Team 3 days ago Dear @chaganalala445,The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.Thanks in advance for your cooperation.
BateryBet Casino • Representative 3 days ago Hello! Your account has been restored. Thank you for your co-operation. Best regards, Batery.
chaganalala445 • India 5 days ago I uploaded my deposits video recording to email support team please highlight my request to priority base
BateryBet Casino • Representative 1 week ago Hello! Your account was blocked for security purposes. We have received your information on our email and will provide as soon as possible. Best regards, Batery.
14.09.2026AskGamblersWithheld payoutsResolved
Withdrawal not received
Reason: Declined payment
ID - 53341850Withdrawal - 10332Date and time - 4th September 09:36amBateryBetI have initiated a withdrawal from baterybet of 10332 amount on 4th September 09:36am and it's been more than 48 hours it's showing in processing stage and I haven't received my funds in the bank account.I am really worried and I am frustrated as well. I even raised a complaint to the customer service but there is no response at all and no progress as well. I am really sad. I would request you to give the update and please resolve my issue. Please provide my funds in my bank account. I am really frustrated.
14.09.2026AskGamblersWithheld payoutsRejected
Withdrawal page suspended and delaying verification
Reason: Delayed payment
Hello AskGamblers.I found this website recently as it had an ad on the internet and decided to give it a try.The gameplay and options are great. Many sports are offered on the website as well, so that's another plus, as I bet on sports and also play Casino. I lost a deposit with no issues, i re deposites and ended up winning a few sports bets and having a good run in blackjack, so I decided to place a withdrawal. To my surprise, the withdrawal page is completely suspended. It said to contact customer support. So I did; it took them a quick 30 mins to say that I needed to verify my account, standard... no problem.I sent the required data and was told it would be 10 minutes to 3 days. 3 days have passed, nothing; I get the same generic copy-pasted responses, and I still can't withdraw any money from this website. It's a bit sad they do this to a new customer who uses the casino, as it sure looks a bit bizarre. I was only going to withdraw a part of the winnings, but now they really have me second-guessing. I dont have the confidence to deposit and keep wagering because this is a bit weird in 2026. Most sites verify and pay in minutes.They are withholding my money here, and I have no idea why.I'm a great client for them to have, but I need to at least see them pay out before I keep playing. Too many horror stories now.
--- Ответы в треде ---
AskGamblers • Support Team 3 weeks ago Dear @Lebby27,Please let us know if there are any updates regarding your ongoing complaint and please state the correct name of the operator you are having an issue with.Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.Should you fail to update your complaint within the specified timeframes, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body instead.Thanks in advance for your cooperation.
BateryBet Casino • Representative 3 weeks ago Hello! As we can see, your account is not related to BateryBet (https://india-batery.com/) as we cannot find it in our system. Also we do not accept dollars as shown in your screenshot, we only accept Indian Rupee or Bangladeshi Taka. Your issue is most probably related to a company with similar name operating outside India. Please seek their staff's assistance. Best regards, Batery.
AskGamblers • Support Team 3 weeks ago Dear BateryBet Casino,Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.Thanks in advance for your cooperation.
Lebby27 3 weeks ago Hello , i have been fully verified and they have started processing my withdrawals. I appreciate the work from both sides , all should go smoothly from here. The full amount is 5500 cad. I have a withdraw amount 1000 a day which is okay , i will place it all over 6 days. All is ok for now. I will keep using batery as they have surprised me and have started to process payouts.
14.09.2026AskGamblersWithheld payoutsResolved
Deposit has not been credited even though 8 days have already passed
Reason: Amount not credited
Hello Support Team,I deposited ₹5,000 into my account, but the amount has still not been credited even though 8 days have already passed.I have contacted support regarding this issue, but I am not receiving a proper response or a clear update on the status of my deposit. This delay is causing significant inconvenience, and I need this matter to be resolved urgently.Game ID: 78792690Deposit Amount: ₹5,000Pending Since: 8 daysPlease check the transaction and confirm the current status of my deposit. If there is any issue with the transaction, kindly explain the reason for the delay and provide a clear resolution timeline.I request you to credit the ₹5,000 to my account immediately or process a refund to the original payment method.Thank you.
--- Ответы в треде ---
AskGamblers • Support Team 1 week ago Dear all,As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.We thank both parties for their assistance during the complaint process.
naveengpay122 • India 2 weeks ago Thanks Ask Gamblers My issue is resolved.
AskGamblers • Support Team 2 weeks ago Dear BateryBet Casino,Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. Thanks in advance for your cooperation.
naveengpay122 • India 2 weeks ago Please provide my deposit. I already followed there from last 15 days no use that' why I raised request here please help me .
14.09.2026AskGamblersWithheld payoutsResolved
Withdrawal showing completed and payment not received in the bank
Reason: Delayed payment
I usually play on BateryBet... however on 31sta august I deposited 10000 rs and make withdrawal of 15000 approx...I waited and on the same day the withdrawal request shows completed. I raised this complaint request and now they are not replying on the request. It's almost 11 days now. My money is stuck. Please help.
--- Ответы в треде ---
BateryBet Casino • Representative 1 week ago We have not received any photos from your linked email yet. Please share them as it was requested. Best regards, Batery.
himanishpal123 • India 2 weeks ago I have done that already.
BateryBet Casino • Representative 2 weeks ago As was mentioned, the photos are to be sent in ticket 67100717. Best regards, Batery.
himanishpal123 • India 2 weeks ago I have sent it 2 days ago...you guys are completely ignoring this.
14.09.2026AskGamblersWithheld payoutsResolved
Once again deposit money not credited in my Gaming Account 10000 INR
Reason: Amount not credited
Dear AskGamblers team,I have deposited my money INR 10000 rs in my Baterybet account is still not yet credited. Time frame period have passed still not getting any proper response from the Baterybet casino.please help to get my money. Submitted all the documents still no response Attaching all the files.Baterybet account id- 37983879Request id 25898802
--- Ответы в треде ---
AskGamblers • Support Team 2 days ago Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.
Adarsh143 4 days ago Kindly close the case as Baterybet casino is a fraud betting app
BateryBet Casino • Representative 4 days ago Hello! After the additional verification we found out that the funds were not received on the provider's side. Please contact your bank branch directly and apply for refund. Best regards, Batery.
Adarsh143 5 days ago Dear AskGamblers kindly close the case as Baterybet casino is a fraud they are unable to do it. As my money got stuck with them. I have ask my bank they said payment is successfully transferred.
14.09.2026AskGamblersWithheld payouts
Deposit and withdrawal pending
Reason: Delayed payment
< casino credentials sent to the casino >Complaint Description:I am submitting this formal complaint against BateryBet Casino regarding two uncredited UPI deposits totaling ₹50,000 INR and an unresolved withdrawal request of ₹30,000 INR, both pending for over a week without resolution from customer support.1. Uncredited Deposit #1: ₹30,000 INRDate & Time: 28 August 2026, 10:58 PM ISTAmount: ₹30,000 INRPayment Mode: UPI (Google Pay)Recipient UPI ID / Name: 9401866630m@pnb / DEEP DEKABank UTR / UPI Reference ID: 624033824743Google Transaction ID: CICAgLiXluLbYADebited Bank Account: ICICI Bank (A/C ending in 1858)Status: Fully debited from the bank account; not credited to Batery wallet for over 7 days.2. Uncredited Deposit #2: ₹20,000 INRDate & Time: 29 August 2026, 09:11 PM ISTAmount: ₹20,000 INRPayment Mode: UPI (Google Pay)Recipient UPI ID / Name: paytm.s2ty52s@pty / Umesh DangiBank UTR / UPI Reference ID: 624199388651Google Transaction ID: CICAgLjfiZvCDwDebited Bank Account: ICICI Bank (A/C ending in 1848)Status: Fully debited from the bank account; not credited to Batery wallet for 7 days.3. Pending Withdrawal: ₹30,000 INRAmount: ₹30,000 INRStatus: Requested and pending without clearance or credit to my bank account.Current Situation & Resolution Requested:I have repeatedly contacted BateryBet live support and submitted official bank statements and transaction receipts showing successful debits and valid 12-digit UTR numbers. Support has only provided automated responses stating that the transactions are "under review with the payment aggregator," but no progress has been made.I request AskGamblers to intervene so that BateryBet management will:Locate and credit the ₹20,000 and ₹30,000 deposits to my player wallet (or reverse the funds back to the originating bank accounts if they cannot credit them).Approve and release the pending ₹30,000 withdrawal to my verified payout method.I have attached clear bank statements in PDF format along with transaction receipts confirming all UTR numbers and timestamps
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invictus1849 • India 1 day ago Applied and got rejected since payment was credited. Please check and credit my account
BateryBet Casino • Representative 3 days ago Hello! After additional checks we found out that the funds were not received on the provider's side. Please contact your bank branch directly and apply for refund. Best regards, Batery.
invictus1849 • India 5 days ago Bank letter submitted as requested. Please do me the needful
invictus1849 • India 1 week ago A written complaint with be submitted Tommorow. Will share the details
05.09.2026AskGamblersWithheld payoutsResolved
Withdrawal si showing as completed but never received in bank account
Reason: Delayed payment
My withdrawal of inr 1750 is showing as completed but it never reached my bank account Amount 1750 Dated 28 spt 2026 Time 3 58 pmI have also contacted the live chat but no solution has been made please ask gamblers team help me getting my funds back.i have attached the payment history in the attachment and also I have attached the pdf of my bank account please have a look
05.09.2026AskGamblersWithheld payoutsResolved
Deposit of 3000 not received
Reason: Amount not credited
Hi. I made a deposit of 3000 rupees on 15.08.2026. And I haven't yet received my deposit. It's 29.08.2026 today that I am writing this complaint. And I am not getting any response to the requests I have made on the baterybet casino. Please help me with this. Help me. Help me. Help me. Please do help me. It's becoming a mental stress now.
--- Ответы в треде ---
AskGamblers • Support Team 3 weeks ago Dear all,As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.We thank both parties for their assistance during the complaint process.
Siddharthpatil 4 weeks ago The issue has been resolved. Thank you so much askgamblers for being there.
AskGamblers • Support Team 4 weeks ago Dear @Siddharthpatil,Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.Thanks in advance for your cooperation.
BateryBet Casino • Representative 1 month ago Hello! We're very sorry to hear that you are facing this challenge. Please share your customer ID so we can identify you as our customer and assist you in this issue. Best regards, Batery.
05.09.2026AskGamblersWithheld payoutsResolved
Amount deposited but not yet credited
Reason: Amount not credited
Dear AskGamblers please help me to get my money back I have deposited the amount of Rs 10000 instead of Rs 10200. It’s been 5 days passed my amount is still not yet credited. Not getting any proper response from Baterybet. I seek for help AskGamblers. Kindly help me to get my money back. My Account id- 37983879My request no- 25299517
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AskGamblers • Support Team 3 weeks ago Dear all,As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.We thank both parties for their assistance during the complaint process.
Adarsh143 3 weeks ago I have received my money thank you both the parties
Adarsh143 3 weeks ago Ask Gamblers team kindly help me out by getting my money back. Baterybet casino is doing scam with me . I want my money 30 days have past still no proper response
BateryBet Casino • Representative 3 weeks ago Hello! Our provider is currently investigating the issue. We are monitoring the situation closely and will provide an update as soon as we hear back from them. Thank you for your patience, and we apologize for any inconvenience caused by this delay. Best regards, Batery.
05.09.2026AskGamblersWithheld payoutsRejected
Payment winnings not received after 8 days
Reason: Delayed payment
I have been writing to Batery Bet casino and there has been no responses. I requested a withdrawal for R75995 South African rands and requested to submit my bank statement and 8 days later the winnings have not been paid. I have 2 open queries with customer care: Reference 12577332257. WithdrawalSince requested on the morning of 24 August. No answers from this company.
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AskGamblers • Support Team 3 weeks ago Dear @NHLELA01,The AskGamblers Complaint Team is kindly asking you to update your complaint and clarify whether you have played off your funds. Please note that in case you fail to respond within the given timeframe we will consider your case rejected and it will be closed accordingly.Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.Thanks in advance for your cooperation.
BateryBet Casino • Representative 3 weeks ago Dear NHLELA01, Withdrawal 12577332257 was cancelled and returned to your Batery wallet on 10.09.2026. Please check. As we can see, you already used the whole amount for betting. Best regards, Batery
NHLELA01 • South Africa 3 weeks ago My Query has not been resolved - and there is not clarity on what the issue is , and neither a timeframe. All I know is that my money is still not paid !!!! And we are in the 3rd week now. How u fair????!!!!
BateryBet Casino • Representative 3 weeks ago Dear NHLELA01, We're very sorry to hear that you are facing this challenge. We understand that problems with transactions could be very frustrating to overcome as they can be delayed, and processing times may increase due to factors beyond our control. However, please do not worry, ensuring a secure, fair, and engaging gaming experience is our top priority. As we check, we can see that your task number 86022395 about the disputed transaction is already in process by our administration and is regularly being updated. We encourage you to kindly continue the correspondence about this task in the request, as Administration has the authority to solve them. Best regards, Batery
05.09.2026AskGamblersWithheld payoutsResolved
My deposit 20000 not Received please help me sir
Reason: Delayed payment
ID 43117734. hello Batery casino and askgamblers support team my deposit 20000 inr not credited 10 days gone but no any response by batery Admin. i submitted all necessary proof but still I am waiting please deposit my amount. please help me ask gamblers team. I want need my amount urgent. Already send bank statement but no any response please help me sir
--- Ответы в треде ---
AskGamblers • Support Team 5 days ago Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.
BateryBet Casino • Representative 1 week ago Dear bgmi, The funds were not received on the provider's side. Please contact your bank branch and write an application for a refund. In case of bank refusal to return funds please provide an official letter from your bank. Best regards, Batery.
bgmi 1 week ago my deposit 20000 not credited 1 month plus gone i contact bank told me amount transferred to batery bet vimal kumar bank account please askgamblers team help me batery bet provider scam with user
BateryBet Casino • Representative 2 weeks ago Hello! We are still investigating the issue reported. We will provide an update as soon as we have one in request № 26056002 and in this complaint form. Best regards, Batery.
05.09.2026AskGamblersWithheld payouts
INR 50000 delayed IMPS withdrawal 3 August
Reason: Delayed payment
On 3 August 2026, I initiated an IMPS withdrawal of ₹50,000 (Transaction № 12543461629). The casino has marked the transaction as "Completed" on my dashboard, but the funds have not entered my bank account. When contacting customer support, they repeatedly offer the same vague excuse regarding "payment provider issues" without providing any concrete resolution or proof of payment. Because they claim it is "Completed," I request the casino to provide the official Unique Transaction Reference (UTR) number so I can track it with my bank, or return the ₹50,000 back to my casino balance immediately.Their Internal request channel their administration only says that the payment provider is not responding everytime whenever withdrawal placed the same issue is there in this platform Kindly ask gamblers team help me in this issue
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BateryBet Casino • Representative 3 days ago Withdrawal 12543461629 was returned to your Batery wallet on 01.10.2026 at 19:31 IST. Please check. You can now use it to play or create a new withdrawal. Best regards, Batery.
BateryBet Casino • Representative 3 days ago Hello! We are checking the available information and will produce a reply as soon as possible. Best regards, Batery.
OMKAR009 5 days ago Also here the casino is not at all taking seriously to me and also the mediators Ask Gamblers If this is the condition then why are we waiting for so many days here to to solve the issue they are fraud and harrasing players and they dont care about their reputation in the industry and totally work against the guidelines framed by the Casino Regulator I hope atleast now ask gamblers team will come upfront and take serious actions against the Batery Bet
OMKAR009 5 days ago Hello As you mentioned I visited the bank and the manager clearly stated that as the transaction never hit my bank account so the bank cannot provide the confirmation regarding it also if the transaction was made from my end then bank could have provided the letter Bank works under the RBI Guidelines and not as you say so you cannot demand the letter that not exist for the incoming failed transaction Also now this is the final time I m updating on this case the email confirmation from the support team HDFC BANK is also attached it is not the screenshot ,properly it is pdf of the response from them for the dispute I raised regarding the Utr you provided Lastly I request ask gamblers team to close this request as unresolved and let the public know the reality of the Batery Bet how they are scamming the players who trust them today 55 days passed still the withdrawal is not credited to my account Kindly mark this case as unresolved and take necessary steps against the casino as in future they will think twice before doing this to someone my money is stolen by them and they are fraud Whoever is reading this be aware of this casino and dont maintain any relation with them Thanks
05.08.2026AskGamblersWithheld payoutsResolved
Payout is not credited and no response
Reason: Delayed payment
Hi Team,I have requested withdrawal for three 20000 inr on 2nd July 2026,2 out the three were credited to my account and I have been following up with them on the third withdrawal,I have not got any response they keep saying that they are following up with the provider and it's been 7 days now and their TAT is 72 hours for the withdrawal.kindly help please find the attached document and the transaction details below.
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AskGamblers • Support Team 1 month ago Dear all,As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.We thank both parties for their assistance during the complaint process.
HenDyl 1 month ago Team thank you for your support the issue has been resolved.
AskGamblers • Support Team 1 month ago Dear @HenDyl,The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.Thanks in advance for your cooperation.
BateryBet Casino • Representative 1 month ago Dear HenDyl, The mentioned deposit of 10 000 INR was added to your wallet on 03.09 at 10:20 IST. Please check. Best regards, Batery.
05.08.2026AskGamblersWithheld payoutsResolved
Deposit not added on BateryBet account
Reason: Amount not credited
Hi @AskGamblers Team,I deposited 19800 INR on 18th July, into the Battery Bet account.Account Id - 77528986My amount has not been credited yet.PFA screenshot of the transaction.I request @AskGamblers team to intervene in this matter and tell @Batery Bet to add my amount asap or refund my deposit to my original account within 2 days.
--- Ответы в треде ---
AskGamblers • Support Team 3 weeks ago Dear all,As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.We thank both parties for their assistance during the complaint process.
mayuresh240398 3 weeks ago Hi @AskGamblers Amount is credited to walletYou can close the complaintThanks< full name removed >
BateryBet Casino • Representative 3 weeks ago The deposit of 18 900 INR was credited today at 20:10 IST. Please check. Best regards, Batery.
BateryBet Casino • Representative 3 weeks ago Hello! The issue is still under investigation on the provider’s side. Unfortunately we can not speed it up. As soon as we receive a response from the provider we will inform you immediately. Thank you for your understanding. Best regards, Batery.