Stake
60
Жалоб
58
Нерешённых
314.8
Индекс риска
1 600
Сумма споров
Открыто 58
Игнорировано 2
Источники
Trustpilot 56
LCB.org 2
Forum Casino 2
Тренд жалоб
07
08
Жалобы 60
02.08.2026
Trustpilot
My withdrawal transaction is not received
My withdrawal transaction is not received yet it allready 3 days done
02.08.2026
Trustpilot
Biggest scam
Biggest scam. Their house games rtp below the 50%. Also they banned people for codes rains and reduced rewards for no reasons. No one is believing that i got 13 green out of 800 bets in keno high on 10 tiles, it happened everytime i depo big and play, Impossible on any casino site. They're using Ai in house games big bet payouts zero. All paying to high roller slots players. Avoid this scam site. Free financial advice. Stake is a biggest scam site. And worst live support vip host and all staff. I am leaving this shithole site suggesting my 500+ followers to deactivate their accounts.
01.08.2026
Trustpilot
Fruard site I deposit money but Didn't…
Fruard site I deposit money but Didn't receive in my bank then i raised complaint they rejected my complaint stay payment not received but already payment successful Asking me contact bank for payment refund but why bank refund my money
31.07.2026
Trustpilot
Terrible
Terrible. I made a withdrawal about a week ago; it never arrived, and they keep giving me the runaround. Just another scam casino site.
31.07.2026
Trustpilot
I had USD 7,359.34 in my Stake.com account (ID: DK900261). On March 20, 2026, Stake permanently restricted my account and confiscated my funds without providing any evidence of wrongdoing.
Over 4+ months, I contacted 6+ different departments at Stake (support, accounts, complaints, compliance, legal, DPO, recovery) and received 6 contradictory explanations:"Misleading information submitted" (accounts team)"Account sharing/collusion" (complaints team)"Forged documents" (senior specialist)"Bank statement never uploaded" (affiliate management)"You can withdraw your funds" (support, April 4 — never honored)"Final decision, cannot be reversed"Stake's own Terms of Service (Clause 4.23) requires them to inform users of withdrawal methods upon account closure. They never did. Clause 9.1 states funds belong to the player. Yet they refuse to release them.On April 4, explicitly promised I could withdraw my remaining balance. This promise was never honored. They then changed my account password, preventing me from logging in.I have filed complaints with:FBI Internet Crime Complaint Center (IC3)US Federal Trade Commission (FTC)Curaçao Gaming Authority (CGA)Curaçao Ombudsman (complaint accepted)Binance Compliance (fraud report filed)If you are considering using Stake.com, be aware that they can restrict your account and withhold your funds at any time, without evidence, and without any meaningful appeal processUPDATE (August 1, 2026):Stake.com responded to this review stating my account was "reviewed in accordance with our Terms of Service" and that information has "already been communicated through the appropriate channels."I must clarify:Stake's own Terms Clause 4.23 requires them to inform users of withdrawal methods upon account closure — this was never done. Clause 9.1 states funds belong to the player — yet they refuse to release them."Already communicated" means 6 contradictory explanations from 6 different departments over 4+ months, none supported by evidence. That is not communication — that is evasion.On April 4, 2026, support@stake explicitly promised I could withdraw my funds. This was never honored. They then changed my account password, preventing login.If Stake has specific evidence of wrongdoing, I have repeatedly asked for it. None has been provided.I have now filed complaints with FBI IC3, FTC, AUSTRAC, Curaçao Ombudsman, Binance Compliance, Cloudflare, MarkMonitor, and BBB.I am still willing to resolve this peacefully. I await a substantive response through email, not another generic statement on a public platform.
31.07.2026
Trustpilot
Subject: Complaint Regarding Unfair Verification Process and Temporary Account Suspension
I am writing to express my dissatisfaction with the way my account verification has been handled by Stake.My account has been temporarily suspended, and I have been repeatedly asked to complete verification up to Level 4. I have fully cooperated with every request and submitted all the required documents exactly as instructed. These include:- Utility Bill- Bank Statement- Electricity Bill- Payslip- ITR (Income Tax Return)I have submitted these documents multiple times in different formats, including printed copies photographed with my phone and original PDF files. Despite following all the instructions, my verification is still not being completed.Instead of resolving the issue, I continue to receive repeated requests and delays, which has caused me significant inconvenience and harassment. I believe I have made every reasonable effort to comply with your verification requirements, yet my account remains suspended without a proper resolution.I am extremely dissatisfied with Stake's handling of my case. I respectfully request that my documents be reviewed fairly, my verification be completed as soon as possible, and my account be restored without any further unnecessary delays.Thank you for your prompt attention to this matterUser:- Hassan2000786
31.07.2026
Trustpilot
They always try to sent fake promos and…
They always try to sent fake promos and never deliver .I met all conditions for promo they said but it was twice no mail to claim and supports help nothing.if anyone want proof I can show their lies
30.07.2026
Trustpilot
**Title:** My Account Was Closed After…
**Title:** My Account Was Closed After Full Verification – No Explanation GivenI want to share my personal experience with Stake so that other users are aware of what happened to me.Username: **fdazett**I deposited **$500** into my account and later won a total balance of **$1,208**. My account had already been verified in the past. However, after my win, my account was suddenly restricted and I was asked to complete the verification process again.I fully cooperated and submitted every document they requested, including:* Government-issued ID* Selfie verification* Bank statement* Credit card statement* Utility bill for proof of addressAfter providing all the requested documents, my account was closed without any clear explanation.The $500 I deposited was borrowed money, and losing access to it has caused me serious financial hardship. For several days, I have repeatedly asked Stake to at least return my original deposit, but instead of receiving a clear answer, I have only received repetitive responses that do not address my concerns.I am not asking for special treatment. I only want a transparent explanation for why my account was closed after I successfully completed all requested verification steps, and for my case to be handled fairly.I hope Stake will review my case properly and provide a clear resolution. I am also sharing my experience so that other users can make informed decisions.Username: **fdazett**
30.07.2026
Trustpilot
Repeated coincidences aren't…
Repeated coincidences aren't coincidences anymore.
29.07.2026
Trustpilot
JUST LOSE ALWAYS THIS NON STOP LOSE…
JUST LOSE ALWAYS THIS NON STOP LOSE ENOUGH YOUR ATE MONEY .................iamemrahkurt
29.07.2026
Trustpilot
No bonuses from marketing team for soo…
No bonuses from marketing team for soo long Money credit time is high Is lost more than 3000 dollars on deposit
29.07.2026
Trustpilot
Je ne joue pas et je reçois des pourriels d'arnaques de casino.
Je ne joue pas. Je reçois des pourriels conduisant vers ce site de casino présumé que mon navigateur bloque "Be careful. Something doesn’t look right.Firefox spotted a potentially serious security issue with stake.com. Someone pretending to be the site could try to steal things like credit card info, passwords, or emails."
29.07.2026
Trustpilot
I wanted to talk to my personal…
I wanted to talk to my personal assistant but i couldn't send them msg
28.07.2026
Trustpilot
stake.com is officially a scam and when…
stake.com is officially a scam and when i noticed i wanted to stop play and i asked the customer support if i stop play can i still claim my reloads and bonuses they said yes and after i put setting to stop play i can't access anything and everytime i talk to them they reject me and do not allow me to get my money that's mine in my account and keep telling me its my problem ? my stake.com account name chillguy1211 and yeah don't ever trust them with money i wish i can post video here and screen shots please trustpilot i got scammed on god make me comment visible and i would love you contact me i can provide all details and proofs:) also the games are controlled provably fair ? naah that's a lie and i can proof it
28.07.2026
Trustpilot
Bad customer service asked for…
Bad customer service asked for something so simple and told me to look through it myself I said I was struggling to find out but just tells me to look for it myself and keeps on saying the same thing over and over again. Also very bad rtp.
27.07.2026
Trustpilot
I can't even contact customer support
I can't even contact customer support. My withdrawal with reference number 3595076707 has not been recieved its passed 3 business working days. Cant even contact customer support . So stake if you're seeing this my username is Philazom please help resolve this matter asap
27.07.2026
Trustpilot
Wholeheartedly the biggest scam in this…
Wholeheartedly the biggest scam in this generation. 0 RTP, impossible probability & outcomes. None of it makes any sense and it’s too often these impossible outcomes happen for it to be “fair” in the slightest. THE CASINO CONTROLS THE SEED. PROVABLY FAIR MEANS NOTHING!!! WHEN U CHECK A “SEED” IT CAN BE MANIPULATED BY THE CASINO! It’s all programmed at the end of the day. None of this has to do with “luck”. It’s laughable that they even say that!
27.07.2026
Trustpilot
Worst customer support
Worst customer support. Sometimes the INR deposit amount will not be credited to your wallet even if the transaction is completed. 7 transactions were rejected by the stake customer support even after we provide the all the required screenshots of the QR scanner to which the amount was deposited and the payment completed screenshot. At first they will tell you to wait for 24hrs. Then the will reject it telling that they have not received the amount. They will not provide any proof or bank statement to confirm they have not received the amount but they will reject your payment even after you provide all the required proofs.