Skip to main content
skill CX Codex

troubleshoot — Claude Code skill: what it does, how to install

Stops agents from blindly retrying failed commands and enforces systematic root cause analysis on errors.

Install into Claude Code · Skills CLI (Vercel) All methods and platforms ↓
npx skills add SuperClaude-Org/SuperClaude_Framework --skill troubleshoot -a claude-code
Open on GitHub

What troubleshoot does

When an AI coding agent hits a runtime error, its default reaction is often to run the exact same command again. The troubleshoot skill halts this loop. It forces an eight-step diagnosis process: stop immediately, observe the failure, build two or three hypotheses, inspect logs or configs, pinpoint the core defect, apply a fix, verify it, and record the lesson.

The rule explicitly bans common shortcuts. Raising timeouts without investigating latency or ignoring compiler warnings because the build passed are prohibited. Every investigation ends with a strict Root Cause Analysis summary that documents the exact error, the actual cause, the remediation, and steps to prevent recurrence.

What it helps with

  • stop repetitive command retries after agent errors
  • diagnose stack traces and runtime crashes systematically
  • identify root causes instead of masking warning symptoms
  • generate structured post-mortem summaries for bugs

Example prompts for the agent

  • Use troubleshoot to investigate why the migration script crashed.
  • Analyze this timeout error and find the root cause.
  • Follow the troubleshooting protocol to fix the broken test suite.

How to install troubleshoot

1Skills CLI (Vercel)

npx skills add SuperClaude-Org/SuperClaude_Framework --skill troubleshoot -a claude-code

2Manually: put the files in place

~/.claude/skills/troubleshoot/SKILL.md

Copy the whole skill folder; for one project use .claude/skills/troubleshoot/

Step by step, with commands for each platform: How to install skills in Claude Code: five ways

Questions about troubleshoot

How to install troubleshoot in Claude Code?

Run npx skills add SuperClaude-Org/SuperClaude_Framework --skill troubleshoot -a claude-code in your terminal. Alternatively, place the file directly at ~/.claude/skills/troubleshoot/SKILL.md.

What does the troubleshoot skill do?

It establishes an eight-step troubleshooting protocol for AI agents. The agent stops repeated commands, inspects logs, formulates hypotheses, and addresses the underlying defect before writing a fix.

What anti-patterns does the protocol prohibit?

It strictly forbids blind retries, bumping timeout thresholds without investigating causes, and ignoring warnings as future technical debt.

Source text

SKILL.md · MIT
---
name: troubleshoot
description: Systematic troubleshooting with root cause analysis. Use when users report errors, bugs, or unexpected behavior. Never retry without understanding why.
---

# Troubleshooting Protocol

Follow this systematic root cause analysis process. NEVER retry the same approach without understanding WHY it failed.

## Protocol

1. **STOP**: Do not re-execute the same command
2. **Observe**: What exactly happened? What was expected?
3. **Hypothesize**: What could cause this? (list 2-3 possibilities)
4. **Investigate**: Check official docs, logs, stack traces, config
5. **Root Cause**: Identify the fundamental cause (not symptoms)
6. **Fix**: Implement a solution that addresses the root cause
7. **Verify**: Confirm the fix works
8. **Learn**: Document the solution for future reference

## Anti-Patterns (strictly prohibited)

- "Got an error. Let's just try again"
- "Retry: attempt 1... attempt 2... attempt 3..."
- "It timed out, so let's increase the wait time" (ignoring root cause)
- "There are warnings but it works, so it's fine" (future technical debt)

## Required Format

```
## Root Cause Analysis

**Error**: [Exact error message]
**Expected**: [What should have happened]
**Cause**: [Root cause with evidence]
**Fix**: [Solution addressing root cause]
**Prevention**: [How to prevent recurrence]
```

Apply this to: $ARGUMENTS

© SuperClaude-Org · MIT · SuperClaude-Org/SuperClaude_Framework

Similar skills

All skills for Agent setup: memory, context, orchestration →

From the same set6

Project sponsors

Companies that keep this analytics open
Gold sponsor

Impressions, clicks and code copies — open statistics. We keep the numbers public for the same reason NeBlask itself is public. Become a sponsor