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OSH— player complaints: 17 in English

17 Complaints
0 Last 30 days
1 Unresolved
60.988672581007d Last complaint
51.7 Risk index
8,466 PLN · 900 CAD · €400 Disputed sums

OSH: 17 complaints filed in English across 2 platforms, 1 still open, disputed sums 8,466 PLN · 900 CAD and 1 more currency. Most of them are about withheld payouts (59%). Risk index 51.7. Texts below are the players' own words, as published on the source site; last complaint 2026-08-11.

What players complain about

Withheld payouts 59% 10
Bonus terms 12% 2
Other 12% 2
Game fairness 12% 2
Verification 6% 1
Status unknown 14 Unresolved 1 Rejected 1 Closed, no outcome 1

Sources

Trustpilot 13 Casino Guru 4

Complaints by month

11
01
02
04
06
07
08

Questions and answers

How many complaints are there about OSH?

The English-language record holds 17 complaints from 2 platforms, 1 of them without a resolution; 14 carry no status from the platform. The latest one is dated 2026-08-11.

What do players complain about?

Mostly withheld payouts — 59% of cases, then bonus terms (12%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 17 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 51.7 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 17

11.08.2026 Trustpilot Withheld payouts
i deposited 20$ to get a 20$ bonus, after this i wagered this amount around 5x like it wanted me in the email, then i tr
i deposited 20$ to get a 20$ bonus, after this i wagered this amount around 5x like it wanted me in the email, then i tried withdrawing, after withdrawing it got cancelled saying i need to wager 5x. i wagered 5x, withdrew again and waited for close to a month, i asked support multiple times about it
11.08.2026 Trustpilot Withheld payouts
i tried to withdraw my winnings and it didnt let me, they said i have to wager so i won a little bit, and after 5 wins e
i tried to withdraw my winnings and it didnt let me, they said i have to wager so i won a little bit, and after 5 wins every single hand was a loss. i tried withdrawing multiple times and not a single time worked.do not use this site, it is the worst casino to use.use duel instead!
06.08.2026 Casino Guru Withheld payouts Unresolved
OshCasino - Player believes that their withdrawal has been delayed.
The player from Manitoba has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet.The player from Manitoba has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 06 Aug 2026 Automatic translation:
02.08.2026 Casino Guru Withheld payouts Closed, no outcome
OshCasino - Player’s withdrawal has been delayed.
The player from Finland had requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings had not been received yet. He said the casino kept canceling his withdrawal requests, processing verification documents one by one, and not responding to his emails or live chat, while his last KYC document had been pending for weeks. He also stated that he had made a 100€ deposit, received a 100€ bonus, and turned it into 500€ in winnings. We were unable to proceed further because he did not respond to our follow-up messages and reminders, so the complaint was closed for the moment.
23.07.2026 Trustpilot Bonus terms
So now they commented on my accurate review saying reach out to support at blah blah blah like I have many times to reso
So now they commented on my accurate review saying reach out to support at blah blah blah like I have many times to resolve this issue and they do not even reply now. Complete waste of my time and money. I just want my 100 wager free spins as promised with my deposit that disappeared because no one
15.07.2026 Trustpilot Bonus terms
I made a deposit yesterday for 50 wager free spins and they won’t activate. I have been contacting support for more than
I made a deposit yesterday for 50 wager free spins and they won’t activate. I have been contacting support for more than 24 hours both on the site and by email and haven’t received a response. Do not deposit to this casino.
08.07.2026 Trustpilot Withheld payouts
Thats not true they know exatly who i am and what withdrawall i am talking. They send me email last Time 7 days ago and
Thats not true they know exatly who i am and what withdrawall i am talking. They send me email last Time 7 days ago and after that no respond. So i tryed this i send email to them Different email address with other name on it and asked help because i was "Making deposit" but i get error message all
24.06.2026 Casino Guru Withheld payouts
OshCasino - Player's withdrawal is delayed.
The player from Poland requested assistance due to a delayed withdrawal of PLN 8,466.10 from OshCasino, which had been pending for 18 days. Despite having a verified account and previous successful withdrawals, he had not received a clear explanation for the delay from customer support. The player reported winning a Grand Jackpot on the game Royal Piggy: Hold The Spin and noted a lack of communication from the casino as well as an inability to cancel the withdrawal. The complaint was closed due to the player's lack of response to the Complaints Team's follow-up inquiries, which prevented further investigation or resolution at that time.
01.06.2026 Trustpilot Withheld payouts
Complete and Utter Scam Never had a worse experience anywhere else. Its run entirely by scammers they will never payout
Complete and Utter Scam Never had a worse experience anywhere else. Its run entirely by scammers they will never payout a cent not even what You have deposited
13.04.2026 Trustpilot Withheld payouts
I strongly advise everyone to stay away from this casino.I have been trying to withdraw my own money for over 3 months,
I strongly advise everyone to stay away from this casino.I have been trying to withdraw my own money for over 3 months, and the process has been nothing but frustrating and exhausting. Every time I submit the required documents, they come back asking for more — over and over again — with no clear ex
04.02.2026 Trustpilot Other
They replied after my initial review here and I sent them email, to which they replied few days later. It is now 4th of
They replied after my initial review here and I sent them email, to which they replied few days later. It is now 4th of February, I have sent follow up email few days ago - no response, still no resolution on my original complaint. Absolutely unprofessional.
04.02.2026 Trustpilot Withheld payouts
0 stars. BEWARE SCAM Casino. Account fully verified, winnings not paid. Liars and scammers have been deceiving me for a
0 stars. BEWARE SCAM Casino. Account fully verified, winnings not paid. Liars and scammers have been deceiving me for a month now. They deliberately reject documents and require resubmission to extend the verification period. Once the account is fully verified, they reverse the withdrawal, citing pr
09.01.2026 Trustpilot Game fairness
Wow unbelievable over 4k gone and can't get a balance these people are contacting artists and be sure trust piolit will
Wow unbelievable over 4k gone and can't get a balance these people are contacting artists and be sure trust piolit will remove your review this is the worst site ever 300 dollars in spins on a 80 cent bet two nights in a row so almost 600 bucks and not one bonus stay away people
03.01.2026 Trustpilot Withheld payouts
I made withdrawal request on 26.12. And it was rejected because of some missing documents which ive sent and were verifi
I made withdrawal request on 26.12. And it was rejected because of some missing documents which ive sent and were verified then on 28.12. I made new withdrawal request but the issue here is that is taking to long now on site it says withdrawal are processed within 24 hours in some cases up to 72 hou
13.11.2025 Casino Guru Verification Rejected
OshCasino - Player's withdrawal is delayed due to verification issues.
The player from Norway faced difficulties withdrawing his winnings from Oshcasino due to repeated requests for proof of income. He had already submitted his payslip detailing his employment as a social worker, but the casino continued to request the same document without clarifying what was lacking. Despite multiple efforts, including obtaining signed and stamped tax documents from the Norwegian tax authority, the casino repeatedly rejected the documents, citing non-compliance with their specific verification standards and deadlines. The player’s submissions were ultimately declined for being submitted outside the casino’s stipulated timeframe, which the casino enforced strictly. We concluded that the player made substantial efforts to comply, but the casino maintained its position, and the complaint was closed as unresolved.
22.09.2025 Trustpilot Other
Deposited $50 since this Telegram guy told me to deposit, but he disappeared off the app, so no help with his “AI Bot” t
Deposited $50 since this Telegram guy told me to deposit, but he disappeared off the app, so no help with his “AI Bot” to help me with the Chicken Road game on here. It’s ok. So decided to play myself and I got to the final X multiplier on one spin and was “up” $500 on the road and I didn’t even hit
02.09.2025 Trustpilot Game fairness
worst casino evert games totaly dead put 2k and loose all in 20 minutes,never bigest win
worst casino evert games totaly dead put 2k and loose all in 20 minutes,never bigest win

How the risk index is calculated and how complaints are labelled — the method behind this section.

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