Orbit Spins Casino— player complaints: 17 in English

17 Complaints

2↑ Last 30 days

0 Unresolved

19.991828099074d Last complaint

12.0 Risk index

$400 Disputed sum

Orbit Spins Casino: 17 complaints filed in English across 3 platforms, disputed sums $400. Most of them are about bonus terms (35%). Risk index 12.0. Texts below are the players' own words, as published on the source site; last complaint 2026-09-21.

Orbit Spins Casino in NeBlask: demand, licences, Trust Score →

What players complain about

Bonus terms 35% 6

Verification 24% 4

Withheld payouts 18% 3

Other 12% 2

Account blocks 6% 1

Game fairness 6% 1

Status unknown 15 Resolved 2

Sources

Trustpilot 15 Casino Guru 1 LCB.org 1

Complaints by month

Questions and answers

How many complaints are there about Orbit Spins Casino?

The English-language record holds 17 complaints from 3 platforms; 15 carry no status from the platform. The latest one is dated 2026-09-21.

What do players complain about?

Mostly bonus terms — 35% of cases, then verification (24%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 17 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 12.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 17

21.09.2026 Trustpilot Bonus terms

Upon signing up, I redeemed OrbitSpins' NDB which, if you're able to complete the wagering requirement, allows you to ca

Upon signing up, I redeemed OrbitSpins' NDB which, if you're able to complete the wagering requirement, allows you to cash out a maximum of $50 for free.Spoiler: you're not getting that $50.I completed all of the requirements for redemption and made sure not to play any of the restricted games liste

13.09.2026 Trustpilot Other

Do not deposit here!This casino will generate an address when depositing with crypto.After you made your deposit it will

Do not deposit here!This casino will generate an address when depositing with crypto.After you made your deposit it will not get credited to your casino balance and the casino will lie and tell you they did not receive it even though you prove it by showing them the transaction on the blockchain.The

28.07.2026 Trustpilot Bonus terms

"Your 100 spins are waiting - no wagering, no nonsense."There's no excuse. No wagering on spin winnings? Sure! However y

"Your 100 spins are waiting - no wagering, no nonsense."There's no excuse. No wagering on spin winnings? Sure! However you NEED to remove the "no nonsense." part and include a disclaimer that a verification deposit of $15 is mandatory in order to withdraw anything. Otherwise, it just seems like you'

10.07.2026 Casino Guru Other Resolved

Orbit Spins Casino - Player's deposit has not been acknowledged.

The player from Norway had made a successful deposit to Orbitspins on June 23rd using Solana, but the casino claimed it had not received the funds. Despite the player providing blockchain screenshots that confirmed the transaction, the issue remained unresolved, and the casino continued to deny having the funds. The player was later contacted by the casino regarding a refund, provided payment details, and subsequently received the refunded amount. The complaint was then marked as resolved.

27.06.2026 Trustpilot Account blocks

I went to cash out and they denied access to my account. There is no way to sign in and communicate with them to straigh

I went to cash out and they denied access to my account. There is no way to sign in and communicate with them to straighten situation out. So I guess once you deposit money they just block you if you decide to take it back.

26.06.2026 Trustpilot Verification

The game selection and interface are actually pretty good, but the payout process is completely ruined by their ID verif

The game selection and interface are actually pretty good, but the payout process is completely ruined by their ID verification system. I’ve been waiting days just to get my documents approved so I can withdraw my funds, and customer support only gives generic, unhelpful responses. If you want a cas

25.06.2026 Trustpilot Withheld payouts

I won $100 using a recent no-deposit bonus and fully complied with all stated bonus terms. When I went to claim the payo

I won $100 using a recent no-deposit bonus and fully complied with all stated bonus terms. When I went to claim the payout, they blocked the withdrawal and falsely accused me of having "multiple accounts." This is a complete lie; I only have one account.After looking into it, this seems to be their

17.06.2026 Trustpilot Game fairness

$175 free chip. Sounds great. Received. I decided to autopsy the full amount. Not a single bonus nor free spins.

$175 free chip. Sounds great. Received. I decided to autopsy the full amount. Not a single bonus nor free spins. Take it how you want it. This is another shady game being manipulated by perhaps the same shady manipulator (all in my opinion).

11.05.2026 Trustpilot Bonus terms

STAY AWAY won 2 grand using a deposit bonus code and to avoid cashing out they found some loophole in their policy to av

STAY AWAY won 2 grand using a deposit bonus code and to avoid cashing out they found some loophole in their policy to avoid paying out. THEY ARE NOT LEGIT. Save your money and go elsewhere i will be looking into getting their license taken from this site. I have proof of chat and my balance. I check

10.05.2026 Trustpilot Verification

There are other casinos with identical format and selection that have much better customer service and a fairly quick ky

There are other casinos with identical format and selection that have much better customer service and a fairly quick kyc response. They didn't mind taking my deposits but come time to pay out i submit my verification material and get no response, ask customer service for an update,get generic respo

09.05.2026 Trustpilot Verification

It makes you give at least 1 star, I wouldn't give them any stars at all!! I signed up for the first time on may 6th, ne

It makes you give at least 1 star, I wouldn't give them any stars at all!! I signed up for the first time on may 6th, never played or had a account with them. Found them on Facebook signed up, followed the rules to tee, on may 8th I tried to withdraw my winnings, did the verifaction process, it fail

30.04.2026 Trustpilot Bonus terms

avoid any bonus with bonus funds Actually just don't use a bonus at all I don't know how it would be if you just made it

avoid any bonus with bonus funds Actually just don't use a bonus at all I don't know how it would be if you just made it clean deposit or didn't use the no deposit bonus It might be perfectly fine though I highly doubt it, I had a no deposit bonus Max cash out's 50 bucks That's no issue whenever I r

13.04.2026 Trustpilot Bonus terms

They are very untrustworthy I deposited $20 got some free spins played my $1,600 playthrough requested a cash out and th

They are very untrustworthy I deposited $20 got some free spins played my $1,600 playthrough requested a cash out and then played another game that you were not allowed to play during your active bonus they don't even let you play the game you can't play the game until your bonus is over my bonus wa

10.04.2026 Trustpilot Withheld payouts

if there was anything for a 0 that's what I would give I feel like I got robbed but that's the price that comes with gam

if there was anything for a 0 that's what I would give I feel like I got robbed but that's the price that comes with gambling I never could redeem winnings more than 100 every time my Bitcoin address never could get verified but had no problem redeeming 50 I think support have fun with giving player

05.04.2026 Trustpilot Bonus terms

Orbitspins is a total scam. I received several emails to play on this site. One email said 100 free spins to sign up. I

Orbitspins is a total scam. I received several emails to play on this site. One email said 100 free spins to sign up. I did so. I played the 100 free spins. Then played through the amount in order to redeem a real win. The most i could redeem was $50. I had submitted all my documents. My id, proof

24.03.2026 Trustpilot Withheld payouts

I would not recommend Orbit Spins.I signed up and received 50 free spins, which turned into over $200 in winnings. As ex

I would not recommend Orbit Spins.I signed up and received 50 free spins, which turned into over $200 in winnings. As expected, that was capped down to the $50 bonus limit, which I understand and had no issue with.The problem started when I tried to withdraw.First, I was told I needed to complete ve

16.02.2025 LCB.org Verification Resolved

RESOLVED: Orbit Spins Casino - No Payment Issue

completed the bonus conditions in order to cashout. Tjey have been verifying my docs since Jan 16th. Does not reply to any emails. Cjat support can provide no answers other than wait for approval email in 3-5 days. Initially when i sent docs, they were not accepted, And that got answered in 24hrs, but i submitted new, and its been a month , still needs verifirmed and no one answers email or chat. Please help. A friend sent me to you guys , confident you are that source to turn to. Thank you Disputed amount: 50$ Casino: Orbit Spins Casino Case #: 2922

How the risk index is calculated and how complaints are labelled — the method behind this section.