Millioner Casino— player complaints: 8 in English

Reason: Delayed payment Hey, I am submitting this complaint regarding delayed withdrawals from Millioner Casino.I deposited €189.95 using USDC cryptocurrency and played The Dog House. After playing, my total winnings/balance reached €5,253.45.I made my first withdrawal request of €500 on September 1, 2026. It has now been 18 days, and I still have not received the withdrawal.I currently have three withdrawal requests pending. The reason there are only three pending withdrawals is that Millioner Casino does not allow more than three withdrawal requests to be pending at the same time. Therefore, I am unable to request withdrawals for the rest of my balance until the casino processes the existing ones.I have contacted the casino’s live chat several times to ask about my withdrawals. Unfortunately, I keep receiving the same generic response and no concrete information about when my withdrawals will actually be processed or paid.I have waited patiently and provided the casino with enough time to process the withdrawals. However, I believe that waiting 18 days for even the first €500 withdrawal without receiving a clear explanation or payment date is unreasonable.Deposit amount: €189.95 (USDC cryptocurrency)Total winnings/balance: €5,253.45First withdrawal: €500 requested on September 1, 2026Pending withdrawals: 3 (maximum number allowed by the casino at the same time)Game played: The Dog HouseI would appreciate AskGamblers’ assistance in contacting Millionaire Casino and helping me receive my legitimate winnings.Thank you.

= 0 }).length === 0) { var date = new Date(); date.setTime(date.getTime()+(7*24*60*60*1000)); document.cookie = "restCSSIsCached=true; expires=" + date.toGMTString() + "; path=/"; } } LUX=function(){var n=Math.floor;function t(){return Date.now?Date.now():+new Date}var r,a=t(),e=window.performance||{},i=e.timing||{navigationStart:(null===(r=window.LUX)||void 0===r?void 0:r.ns)||a};function o(){return e.now?n(e.now()):t()-i.navigationStart}(LUX=window.LUX||{}).ac=[],LUX.addData=function(n,t){return LUX.cmd(["addData",n,t])},LUX.cmd=function(n){return LUX.ac.push(n)},LUX.getDebug=function(){return[[a,0,[]]]},LUX.init=function(n){return LUX.cmd(["init",n||o()])},LUX.mark=function(){for(var n=[],t=0;t

The player from Finland had been waiting for 10 days for his withdrawal to be processed, despite having completed the KYC process. He had received no updates from customer support, either through chat or email, and had inquired about license information without any response. We explained that withdrawal processing could take up to 14 days and asked him to wait and cooperate with the casino, but he did not respond to our follow-up messages. As a result, the complaint was closed for now due to his lack of communication, as we could not continue the investigation.

Reason: Delayed payment I won over $8000 canadian dollars on Saturday, July 25th. I put in two with drawals reguests for 1200 dollars(this is the maximum amount they say i can withdraw at once). They have still failed to pay out the withdrawals. This is the 7th day. I have made withdrawals before this that have always been completed in the 3-4 business days they say it will take. The only difference between the withdrawals i requested saturday and previous ones is the remaining balance i have. RIght now I have 24,352.08 in my online balance and have 3 pending withdrawals equaling $1700. --- Ответы в треде --- AskGamblers • Support Team 3 weeks ago Dear @bluejays972,The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.Thanks in advance for your cooperation. Millioner Casino • Representative 3 weeks ago Dear bluejays972,We are pleased to inform you that your recent withdrawal attempts has been successfully processed, and the funds were dispatched from our end on September 4, 2026. The funds may take between 3 and 5 business days to reflect in your account, however, this timeframe is contingent upon the payment method utilized and the standards of your bank.Please be advised that at this moment, we do not observe any pending withdrawals or an active balance associated with your account.We trust that this information will assist in clarifying the matter for you.Our team extends its best wishes for your future endeavors.Kind regards,Millioner team. AskGamblers • Support Team 3 weeks ago Dear Millioner Casino,Please let us know if there are any updates regarding this ongoing complaint.Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. Thanks in advance for your cooperation. Millioner Casino • Representative 1 month ago Dear bluejays972,Please be advised that the pending withdrawals are currently being processed and will be completed as expediently as possible. We will provide a further update regarding the status of these transactions at the earliest opportunity.Thank you for your patience and understanding while we work through this.Kind regards,Millioner team.

The player from Spain had submitted a withdrawal request less than two weeks prior to contacting us. Winnings hadn’t been obtained up to that day. They reported being stuck in KYC verification, with the casino repeatedly requesting additional documents and not updating their address, which prevented withdrawal completion. We tried to contact the casino several times, but received no cooperation; as the casino operated without a valid license and no ADR was available, the complaint was marked unresolved.

= 0 }).length === 0) { var date = new Date(); date.setTime(date.getTime()+(7*24*60*60*1000)); document.cookie = "restCSSIsCached=true; expires=" + date.toGMTString() + "; path=/"; } } LUX=function(){var n=Math.floor;function t(){return Date.now?Date.now():+new Date}var r,a=t(),e=window.performance||{},i=e.timing||{navigationStart:(null===(r=window.LUX)||void 0===r?void 0:r.ns)||a};function o(){return e.now?n(e.now()):t()-i.navigationStart}(LUX=window.LUX||{}).ac=[],LUX.addData=function(n,t){return LUX.cmd(["addData",n,t])},LUX.cmd=function(n){return LUX.ac.push(n)},LUX.getDebug=function(){return[[a,0,[]]]},LUX.init=function(n){return LUX.cmd(["init",n||o()])},LUX.mark=function(){for(var n=[],t=0;t

The player from Latvia reported that Millioner Casino had breached self-exclusion protocols by reopening his account and sending promotional materials after he had requested permanent self-exclusion due to gambling addiction. Despite initially receiving a partial refund offer of €500 after he had deposited a total of €1,108.00 following his self-exclusion, the casino ceased communication. We repeatedly contacted the casino and extended the deadline, but no reply was received. As a result, the complaint was closed as unresolved because the casino did not cooperate, and this was reflected negatively in its safety rating.

The player from the Netherlands requested account closure in November 2025 due to addiction, but the casino has not closed her account. She is now seeking a full refund.The player from the Netherlands requested account closure in November 2025 due to addiction, but the casino has not closed her account. She is now seeking a full refund. Written by MunyaCasino Analyst & Complaint Specialist Submitted: 29 Jul 2026 Automatic translation: