Magic Win: 5 complaints filed in English across 1 platform, disputed sums £2,937. Most of them are about withheld payouts (80%). Risk index 16.6. Texts below are the players' own words, as published on the source site; last complaint 2025-02-04.
What players complain about
Withheld payouts80%4
Other20%1
Closed, no outcome 4
Rejected 1
Questions and answers
How many complaints are there about Magic Win?
The English-language record holds 5 complaints from 1 platform. The latest one is dated 2025-02-04.
What do players complain about?
Mostly withheld payouts — 80% of cases, then other (20%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 5 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 16.6 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 5
04.02.2025CasinoReviewsWithheld payoutsClosed, no outcome
Magic Win - Withdrawal
Hi there,
I requested a £874 withdrawal on 8th January, but I haven’t received the funds yet. I contacted live chat multiple times, but they keep giving me the same response to wait. I also sent an email but received no reply.
I currently have a £4,670 balance and want to withdraw it, but I need the £874 to be processed first before I can request the next withdrawal.
26.05.2024CasinoReviewsWithheld payoutsClosed, no outcome
Magic Win - non-payment
Made a withdrawal request originally in September 2023. The site just didn't pay, and continues not to. Every now and then, the withdrawal gets reversed, so I have to start the process all over.
04.03.2024CasinoReviewsOtherRejected
Magic Win - responsible gambling
Hi , have told these for the past 6 weeks to delete my account with immediate effect , saying I have mental health conditions and depression and a gambling problem they said they would yet carried on letting me bet , I lost £1000 with them and now in massive debt
14.02.2024CasinoReviewsWithheld payoutsClosed, no outcome
Magic Win - Withdrawal
I'm owed £1060.50 the 14th January , everytime I ask for it to be cleared they make excuses
16.12.2023CasinoReviewsWithheld payoutsClosed, no outcome
Magic Win - Withdrawal
Magicwin1.bet not in your list, I went on this platform and won £570 on 21-11-23 and they are an absolute disgrace and have blocked my every attempt to communicate with them saying my funds will arrive, now saying as my account has been closed it will delay it further, now live chat only way of communicating has been removed. It looked legit but I've been robbed.
