Lucky Meister Casino— player complaints: 7 in English
7Complaints
0▼Last 30 days · was 3
4Unresolved
33.545415341794dLast complaint
74.8Risk index
€6,698Disputed sum
Lucky Meister Casino: 7 complaints filed in English across 1 platform, 4 still open, disputed sums €6,698. Most of them are about other (57%). Risk index 74.8. Texts below are the players' own words, as published on the source site; last complaint 2026-09-08.
What players complain about
Other57%4
Account blocks29%2
Verification14%1
Unresolved 4
Closed, no outcome 2
Resolved 1
Complaints by month
07
08
09
Questions and answers
How many complaints are there about Lucky Meister Casino?
The English-language record holds 7 complaints from 1 platform, 4 of them without a resolution. The latest one is dated 2026-09-08.
What do players complain about?
Mostly other — 57% of cases, then account blocks (29%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 7 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 74.8 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 7
08.09.2026Casino GuruOtherUnresolved
Player seeks help to close her account.
Player seeks help to close her account. [Account] — unresolved
08.09.2026Casino GuruOtherUnresolved
Player’s account deletion request is ignored.
Player’s account deletion request is ignored. [Account] — no_react_reg_bad
08.09.2026Casino GuruAccount blocksUnresolved
Player's account closure has been delayed.
Player's account closure has been delayed. [Account] — unresolved
06.08.2026Casino GuruVerificationResolved
Lucky Meister Casino - Player's withdrawal is delayed due to verification issues.
The player from Germany experienced difficulties withdrawing funds due to a verification request for a credit card used in a recent deposit via Apple Pay. The automatic card number change prevented matching the requested verification card, and despite multiple emails and live chat inquiries, he did not receive assistance. We asked him for details and supporting communication, but the complaint was later marked as resolved by him. The case was then closed as resolved, as the player confirmed the issue had been settled.
05.08.2026Casino GuruAccount blocksClosed, no outcome
Lucky Meister Casino - Player's account closure has been delayed.
The player from Germany had requested account closure three weeks earlier due to gambling addiction concerns, but the casino had not acted on her request and continued to offer bonuses, resulting in further deposits. She had lost about €3,000 and wanted her money back. We asked her to provide her self-exclusion request and any related email conversation, as well as confirmation of whether the casino had asked her to complete a self-exclusion step under its Responsible Gambling Policy. As she did not respond to our messages or reminder, we were unable to continue the investigation and the complaint was closed for now.
28.07.2026Casino GuruOtherUnresolved
Lucky Meister Casino - Player’s account deletion request is ignored.
The player from Germany requested account deletion on June 18th due to gambling addiction and did not receive a response. He demanded immediate account deletion and a return of his €198 deposit, citing concerns about responsible gambling. We asked him to provide the relevant emails and details, then contacted the casino on his behalf, but no reply was received despite repeated attempts and an extended deadline. As the casino did not cooperate, the complaint was marked unresolved.
06.07.2026Casino GuruOtherClosed, no outcome
Lucky Meister Casino - Player seeks help to close her account.
The player from Germany had requested assistance with her casino account, as her multiple requests to close it had been ignored. The Complaints Team had attempted to gather more information to assist with her issue but had received no response from the player despite reminders and an extended deadline. Consequently, the complaint was closed due to lack of communication, though the player was informed that she could reopen it in the future if she wished to continue.
