Kosmonaut Casino: 9 complaints filed in English across 2 platforms, 1 still open. Most of them are about other (44%). Risk index 100.0. Texts below are the players' own words, as published on the source site; last complaint 2026-09-08.
How many complaints are there about Kosmonaut Casino?
The English-language record holds 9 complaints from 2 platforms, 1 of them without a resolution; 8 carry no status from the platform. The latest one is dated 2026-09-08.
What do players complain about?
Mostly other — 44% of cases, then withheld payouts (33%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 9 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 100.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 9
08.09.2026Casino GuruOtherUnresolved
Player's has yet an unidentified issue.
Player's has yet an unidentified issue. [Other] — no_react_reg_bad
23.03.2025TrustpilotOther
SITE NO LONGER ACTIVE. No responses from VIP manager, chat, admin email etc. I have been using this site for 3 years and
SITE NO LONGER ACTIVE. No responses from VIP manager, chat, admin email etc. I have been using this site for 3 years and no longer will be. Just wanted to warn others DO NOT DEPOSIT
22.03.2025TrustpilotWithheld payouts
Scam!!! Casino looks like it is operating normally: all games in place and accepting deposits etc. But support email not
Scam!!! Casino looks like it is operating normally: all games in place and accepting deposits etc. But support email not exist anymore, also nobody answering in the chat. Also no reply from them on the askgamblers site, so casino is blacklisted there. Withdrawals pending already 2 weeks. It is a com
28.10.2024TrustpilotWithheld payouts
Terrible site, refused to payout and closed my account, would advise never use
Terrible site, refused to payout and closed my account, would advise never use
13.06.2024TrustpilotOther
This Casino sucks, I tried it out and have a very bad experience. Live chat is helpless, now I see why there are a lot o
This Casino sucks, I tried it out and have a very bad experience. Live chat is helpless, now I see why there are a lot of 1 star
11.02.2024TrustpilotBonus terms
Thieves, after I completed the bonus wagering with 250 euro profit, They took it away and left me 16 euro, because the m
Thieves, after I completed the bonus wagering with 250 euro profit, They took it away and left me 16 euro, because the maximum winning from freespins is 20 euro, and they did not take into consideration my deposit bonus which I played for hours to wager it, and Then it just dropped from 250 to 16,
26.10.2023TrustpilotOther
SCAMMING site - I deposited money and all the games were (play for fun). Started the chat and couldn't give me an answer
SCAMMING site - I deposited money and all the games were (play for fun). Started the chat and couldn't give me an answer as to why but proceeded to say I can give you free spins and my response was I didn't deposit real money to play for fun and get FREE spins I want to gamble what I have deposited.
24.09.2023TrustpilotVerification
Worst casino ever. They take days and days to verify or never verify your account, especially if you have a huge win.
Worst casino ever. They take days and days to verify or never verify your account, especially if you have a huge win. I had$7500 in winnings and chatted with 6 different people who all told me soon my account would be verified. I gambled it down to$3000 and chatted with them again to ask when my
01.08.2023TrustpilotWithheld payouts
It has been over 2 months since I deposited and withdrawn. I have previously deposited before the promotion intrigue me
It has been over 2 months since I deposited and withdrawn. I have previously deposited before the promotion intrigue me "no KYC needed" and "fast withdrawal" and next time i deposited and this time i won $4000 but now they keep telling me to wait for about two months i kept coming back and so after
