Karamba Casino— player complaints: 19 in English

19 Complaints

0 Last 30 days

0 Unresolved

65.688560585671d Last complaint

20.9 Risk index

$35,000 Disputed sum

Karamba Casino: 19 complaints filed in English across 2 platforms, disputed sums $35,000. Most of them are about withheld payouts (37%). Risk index 20.9. Texts below are the players' own words, as published on the source site; last complaint 2026-08-06.

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What players complain about

Withheld payouts 37% 7

Account blocks 26% 5

Bonus terms 11% 2

Other 11% 2

Game fairness 11% 2

Verification 5% 1

Status unknown 18 Resolved 1

Sources

Trustpilot 18 Casino Guru 1

Complaints by month

Questions and answers

How many complaints are there about Karamba Casino?

The English-language record holds 19 complaints from 2 platforms; 18 carry no status from the platform. The latest one is dated 2026-08-06.

What do players complain about?

Mostly withheld payouts — 37% of cases, then account blocks (26%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 19 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 20.9 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 19

06.08.2026 Trustpilot Game fairness

Absolutely disgusting site .just a big joke take £1000s on one session. Absolutely unfair!

06.08.2026 Casino Guru Withheld payouts Resolved

Karamba Casino - Player's withdrawals are delayed by casino.

The player from Chile faced issues with Karanba Casino regarding his withdrawal attempts. After depositing through Jeonbank and Skrill, his winnings were repeatedly delayed as the casino asked for a bank transfer, bank statement, and a new bank account instead of processing the payout. We tried to help by requesting clarification and the casino’s response, but the casino did not cooperate for a long time and the complaint was marked unresolved. In the end, the case was marked resolved after the player confirmed receipt of his winnings.

17.06.2026 Trustpilot Withheld payouts

Deposited a lot of money on this site rarely won but when I did win they refused to pay out my case has been on going fo

Deposited a lot of money on this site rarely won but when I did win they refused to pay out my case has been on going for 3 weeks now being told it’s sent then it’s in for review and it’s sent again without any clear answers. If ur lucky enough to get into live chat as they close them down before u

04.06.2026 Trustpilot Verification

signed up with quick registration and deposited £3000 and they asking for documents which ive sent 6 days ago surely thi

signed up with quick registration and deposited £3000 and they asking for documents which ive sent 6 days ago surely this dosent take long to verify and now im. worried im not getting that money back has this happend to anyone before?

26.02.2026 Trustpilot Account blocks

Started to enjoy the site, but once again as soon as there is a snag and you contact cuatmer services, then there are ma

Started to enjoy the site, but once again as soon as there is a snag and you contact cuatmer services, then there are major Issues. Do not read or struggle to read requests and seem to enjoy being awkward. Unfortunately closed account within a couple of weeks and will find a better site

08.02.2026 Trustpilot Other

Made an account, deposited £30 and it instantly logged me out of my account and took the money from my account. Will be

Made an account, deposited £30 and it instantly logged me out of my account and took the money from my account. Will be getting into contact with my bank on a matter of fraud.

22.01.2026 Trustpilot Other

Wish I could put zero stars. Deposited my money and now the website dosent work. It seems to be a normal thing for peopl

Wish I could put zero stars. Deposited my money and now the website dosent work. It seems to be a normal thing for people.do not use. Absolute scam even though it looks real.

05.01.2026 Trustpilot Withheld payouts

Fraudulent Refused to payout claiming I won in I’ll faith!! After waiting 2 weeks I have provided banking identification

Fraudulent Refused to payout claiming I won in I’ll faith!! After waiting 2 weeks I have provided banking identification further identification before I deposited it said I was verified ?? After reading other customers reviews I wish I stayed clear they clearly don’t pay winnings to players or will

22.12.2025 Trustpilot Account blocks

So I've selected the 'quick registration' which involves you signing up with deposit. After going through my bank and th

So I've selected the 'quick registration' which involves you signing up with deposit. After going through my bank and them taking my £25 payment, they failed to even create my account and it says user blocked. Essentially they have stolen my money and I now have no access to it. STAY WELL WELL CLEAR

01.12.2025 Trustpilot Bonus terms

I was gaming with Karamba I chose them because they were on the top ten gaming sites what false advice that was I had

I was gaming with Karamba I chose them because they were on the top ten gaming sites what false advice that was I had been gaming and after spending over £1000 I went to retrieve my bonuses but couldn't contacted customer services got a email stating they would reply in two days so i said i would

04.11.2025 Trustpilot Account blocks

karamba and hopa blocked my accounts without giving me any reason and blocked me 1100 pounds. They are thieves.karamba ,

karamba and hopa blocked my accounts without giving me any reason and blocked me 1100 pounds. They are thieves.karamba ,hopa,griffoncasino are thieves are shit

30.10.2025 Trustpilot Account blocks

Been playing for about 6 months withdrew no problem 200 a 100 won 380 lastnight asked for my id already sent it so sent

Been playing for about 6 months withdrew no problem 200 a 100 won 380 lastnight asked for my id already sent it so sent it again I received my winnings this morning then excluded my account for a year due to affordability never asked me what I could afford just closed it in all due respect what I de

15.10.2025 Trustpilot Game fairness

This is without a doubt the worst, most fixed and rigged site out there. Very obvious it is conrupt and run by pure scam

This is without a doubt the worst, most fixed and rigged site out there. Very obvious it is conrupt and run by pure scammers linked to criminal activity. There is absolutely no way this site should be in existence and any of the other sites it runs, which is many. Shame on you Gambling Commission al

25.09.2025 Trustpilot Withheld payouts

This company has stolen £1000 from me. And from all the reviews on many platforms they are doing it to everyone. We all

This company has stolen £1000 from me. And from all the reviews on many platforms they are doing it to everyone. We all need to band together and as a collection file a suit against them. Please search the phrase "stop the karamba casino, scammers" on social media later where I will jave by then mad

22.09.2025 Trustpilot Account blocks

DO NOT USE!!!! i was reading reviews that were mostly bad but some good so went with it anyway BIG mistake constantly te

DO NOT USE!!!! i was reading reviews that were mostly bad but some good so went with it anyway BIG mistake constantly telling you different things then closed my account and CONFISCATED my winnings it's genuinely a SCAM please don't make the same mistake I did don't know how the people who operate t

22.09.2025 Trustpilot Bonus terms

take take take,when playing with cash i won a few different prizes in the same game,when i was using bonus funds (3× my

take take take,when playing with cash i won a few different prizes in the same game,when i was using bonus funds (3× my cash deposit) not a single win above the minimum win AVOID AVOID no more deposits for me👋👋👋

16.09.2025 Trustpilot Withheld payouts

Joined a day a go , depsited money decide to cashout 20 pounds , didnt get it im now told that i have to provide bank de

Joined a day a go , depsited money decide to cashout 20 pounds , didnt get it im now told that i have to provide bank details and bank address swift code and something else iv never heard of , scam site

01.09.2025 Trustpilot Withheld payouts

The worst site I’ve ever come across. I’ve played the account for months with the odd small withdrawal here and there. B

The worst site I’ve ever come across. I’ve played the account for months with the odd small withdrawal here and there. Bonuses are few and far between so upon reflection I’ve no idea why I continued to play. I had finally made a decent withdrawal of £400 but unfortunately had accidentally withdrawn

26.08.2025 Trustpilot Withheld payouts

I signed up and couple of months ago and withdrawals do take a long time my first one only took 5 hours then second took

I signed up and couple of months ago and withdrawals do take a long time my first one only took 5 hours then second took about 12 the 3rd took 36 hours and then 4th took minutes….. I stupidly put on last night took out less then I put on as it just wasn’t playing nearly 30 hours later I don’t have m

How the risk index is calculated and how complaints are labelled — the method behind this section.