Jackie Jackpot: 5 complaints filed in English across 1 platform, disputed sums 1,900 CAD · £300 and 1 more currency. Most of them are about bonus terms (40%). Risk index 16.0. Texts below are the players' own words, as published on the source site; last complaint 2023-04-23.
What players complain about
Bonus terms40%2
Withheld payouts40%2
Other20%1
Resolved 3
Rejected 2
Questions and answers
How many complaints are there about Jackie Jackpot?
The English-language record holds 5 complaints from 1 platform. The latest one is dated 2023-04-23.
What do players complain about?
Mostly bonus terms — 40% of cases, then withheld payouts (40%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 5 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 16.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 5
23.04.2023CasinoReviewsOtherRejected
Jackie Jackpot - Allowed me to play while self excluded from all AG communications
Allowed me to play while self excluded from all Ag communications casinos as I have learning disabilities etc .. they let me play while using the same details as banned , want me original deposits back
01.03.2022CasinoReviewsBonus termsRejected
Jackie Jackpot - Bonus Promised In Mail Is Denied
I Got Mail From Jackie Jackpot About A Bonus. So i deposited and contact support to activate it. They Denied the bonus and saying this is 3rd party mail they don't know about nothing about this mail. But this mail Clearly mentioned Jackie Jackpot and the link take you to official Jackie Jackpot site. Also when you tried to unsubscribe it take you at aspire global site which is parent company of Jackie Jackpot. Then how can a MGA Licenced casino denying a valid bonus to offers. Plz help customer support also ending my session and throw me out when I ask questions about this bonus.
13.07.2021CasinoReviewsBonus termsResolved
Jackie Jackpot - Withdrawal Cancelled on Bonus Breach
Opened Account with Jackie Jackpot Casino on July 10, 2021. Did some research on the casino before opening account with them and that they accept players from Canada. Deposited $40 CAD got 100% welcome bonus match for $40CAD. Deposited with my Visa Debit Card. Reviewed the Bonus Policy of the casino, which says , Bet Abuse is if you place bets equal to or more than Euro 4.00 dollars. I am playing with Canadian Dollars, my casino account clearly shows that my currency is set up as CAD
20.12.2020CasinoReviewsWithheld payoutsResolved
Jackie jackpot - missing deposit
I have deposited 60 almost a week ago. They have stalled on crediting my account. I have sent them all the confirmation through Gigadat and Gigadat advised they recieved the funds.
Still they are not taking it seriously.
15.11.2020CasinoReviewsWithheld payoutsResolved
Jackie Jackpot - non payment
I sent all the verification details. They keep asking for my bank details to wire the funds. I have sent it by document uploads. Live chat and even email. They are skirting the issue. Just pay it out.
Similar situation with Goliath casino.
