Gamebet: 5 complaints filed in English across 1 platform, disputed sums €13,490. Most of them are about withheld payouts (80%). Risk index 19.4. Texts below are the players' own words, as published on the source site; last complaint 2020-10-10.
What players complain about
Withheld payouts80%4
Other20%1
Resolved 2
Closed, no outcome 2
Rejected 1
Questions and answers
How many complaints are there about Gamebet?
The English-language record holds 5 complaints from 1 platform. The latest one is dated 2020-10-10.
What do players complain about?
Mostly withheld payouts — 80% of cases, then other (20%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 5 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 19.4 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 5
10.10.2020CasinoReviewsWithheld payoutsRejected
Gamebet - withdraw not paying
Hello, I have found your site with the hopes that maybe you can help me about a bookmaker you have reviewed named Gamebet, this is the link to their site :
I have almost 4000€ with them for over a year as I can not withdraw it. They do not answer any emails, I have send a lot of them. I uploaded my documents and nothing, they just have my money in my account as I can stil enter it but I can not withdraw it. If you need I will send you screenshots about it, is there anything you can do about this ? The site is still operational, when I oppened the account they had an MGA licence, now I do not know if they have any licence at all, but they are still operational and other players can get cheated the same way I did.
10.12.2018CasinoReviewsWithheld payoutsResolved
Gamebet - Non-payment
Hy, I am having problems with gamebet not paying out my withdrawals. I have contacted MGA about this almost 3 months ago and they have done absolutly nothing about this. I have send and received more than 30 emails with them, given them a the screenshots and documents of what is happening but have not heard from them for over a month. Gamebet is still using their licence, their site is working and players can deposit money and play, while they are not processing any withdraws. I have a pending skrill withdraw for 2 months now, they simply do not answer or reply to any emails and MGA does nothing about this. Can you please help in any way by contacting MGA and see what is happening here because 4745€ is a lot of money and they can simply not be allowed to act like this . Thank you very much.
12.10.2018CasinoReviewsWithheld payoutsClosed, no outcome
GameBet - withdraw delay
I have a verified account with them for a few weeks, I made previous withdraws normally, then I requested a skrill withdraw for 1500€ 18 days ago. That withdraw was cancelled by them after 15 days with no explanation. I then found out that my account was not verified, even when I already made a withdraw and have send my documents to them 3 times and uploaded them on the site. I then uploaded the documents again and requested a skrill withdraw for 4745€. That was 3 days ago and still nothing has happened, they do not answer any of my emails on either of their email addresses and have still not even checked the documents I have uploaded 3 weeks ago or the ones I uploaded 3 days ago.
03.05.2018CasinoReviewsOtherClosed, no outcome
GameBet - Complaint
As you can see in the attached google link none of my bets at this bookmaker guaranteed me winnings. Their accusation is thus baseless. Double digit bets are no proof of anything as multiple possible reasons exist. Bookmaker which uses term "if we suspect" can basically use this any time against any player so this kind of term is utterly unfair.
06.10.2017CasinoReviewsWithheld payoutsResolved
GameBet - Stalling Withdrawal
Hi!
I registred on this site http://www.gamebet.com (Not in your list) on the 19th September this year, 2017. I recieved an 200 % bonus which i used together with my 30 euro deposit. I played through the wagering requirements and ended up with 683 euros. I instantly made an withdrawal attempt. Just a little while later the money just bounced back to my gaming account, without any explanation. So i went to the live chat support and asked why. I was told to send in required documents, so i did that as well, instantly. Waited for a couple of days, no response. I went back to the live chat support and was told some documents were rejected, and i should send new ones (documents that has always been accepted on any other casino i have played on before). No problems i thought, i will send in new ones, so i did. Was rejected three times more, until they finally accepted them. Still, they didnt send me an email about, i had to contact the live chat support all the time to check the status. This part already made me a bit suspicious about this casino, but i was thinking, well its probably good that they are careful with security.
Now when finally verified, i tried to make a new withdrawal at the 25th of September. I was using Skrill as method with deposit, and so with the withdrawal. Couple of days went on, no response from anywhere. So, back to the live chat support who just keep telling me email support will get back to you. The 27th of September i recieve an email from the support team telling me this:
Good afternoon !
At the moment we have a technical problem of output to the SKRILL wallet.
It is possible to expedite your payment if you have a WebMoney purse in US dollars.
С уважением, команда Gamebet.com
2017-09-25 12:24 GMT+03:00 [EDIT] :
I responded that i want my money to be paid out with skrill, as promised, and i do not have a webmoney account.
After this short email i have been mailing them three times to ask when they plan to pay me, without a response. I have also frequently been asking the live chat support, who are just telling me that email support will get back to me. So, now im here the 4th of October, more then one week since the second withdrawal was made, five emails later and seven days without any response. I do not know what more to do, they dont seem to want to pay me. Please help me out. Im attaching a file that shows my pending withdrawal at the site. I would be so glad if you guys could help me out.
Best regards [EDIT]