Eternal Slots— player complaints: 5 in English

I was playing on Eternal Slots got kicked off now when I go to site I get 404 not found message. Is site down?

Hiya. I was denied a $30 withdraw from eternal slots. Stating the reason was in excess of 10 promotions in row. Maybe I'm wrong but I've been under the impression that loyalty rewards or social media rewards didn't count against someone at a casino. Am I wrong on that??? Can someone please help me understand. I have deposited many times with them and never managed a cashout with my deposits. And dont think ive even had a cash out on any of the free spins I've played. Every time ive made a deposit I've made it a few dollars above my deposit but otherwise I've lost my deposit fairly quick. I wasn't sure how many freebie I had played but knew I had made a deposit on Aug 26th. And I have played the daily free spins since and claimed a forum coupon after my deposit. I also played the freebie for new game and thenhad the email for the monthly vip loyalty spins. I lost on all those. After claiming my monthly loyalty and losing I claimed my forever daily free spins and it seemed like no matter what game I played I was winning. Ok cool. About time for me to win. I make my $2000+ play through (I honeslty think it was like 3200) and request the $30 max cash out and get denied. Like wow. I don't get it. Ive never before cashed out and I've deposited several times. Does the VIP monthly loyalty rewards count????  Username mis*** Thanks for any help in advance!!!

What are the exact rules governing daily free spins? I have been recently told that I am no longer eligible for daily free spins, Even though I can find nowhere that it says winning too much makes you ineligible for the spins. I would like clarification exactly what are the rules? I have no intention of depositing everyday until my win-loss ratio meets some arbitrary number. I will simply use another casino.

Eternal Slots slowly but surely proven to be just as unethical as any other site.   I would like to address several pressing issues regarding my recent experience with your platform. Firstly, the enforcement of player rules appears excessively stringent to the point of being unreasonable. The level of scrutiny and the manner in which rules are applied to players often come across as overly critical and borderline absurd. For instance, the nitpicking over minor infractions and the arbitrary enforcement of rules seem designed to avoid paying legitimate winnings. This also includes suspiciously revisiting wager amounts tied to already completed bonuses, which undermines trust and fairness. Furthermore, I must comment on the unprofessional behavior of your staff, particularly Luigi, whose consistently poor attitude creates an unwelcoming environment. Such conduct is not only unprofessional but also deters players from engaging with your services.  Another concern is the unnecessarily complicated process required to close an account. Players are required to go through a pit boss to close their accounts, a step that feels both inconvenient and unnecessary. Despite not having communicated with your team about closing my account, I found my account unexpectedly restricted.  Additionally, there was a significant issue with a withdrawal I recently attempted. Despite receiving email confirmation that my withdrawal would be processed via Litecoin, there was no subsequent confirmation or receipt of my winnings. This lack of transparency and follow-through is deeply concerning. If you expect players to adhere to your rules and procedures, it is only fair that your employees and system uphold the same standards. Allowing employees to take advantage of players or handle situations improperly while your management remains passive is unacceptable.  Overall, these issues indicate a need for a review and improvement of your internal policies and customer service standards to ensure fairness, transparency, and professionalism in all interactions.

Support Team, I am writing to express my frustration and disappointment regarding the recent denial of my withdrawal request. As a new player, I was not aware of the consecutive coupon limit that your platform enforces. Your sign-up advertisement prominently states "free spins forever," which led me to believe there were no such restrictions. I was on my 11th redemption when my withdrawal was denied. As a new player, I expected a welcoming and fair experience, and this situation feels both petty and wrong. Your advertising is misleading, and it sets an expectation that is not met by your actual policies. I urge you to reconsider my withdrawal request and to clarify your promotional terms more transparently to avoid future misunderstandings. A positive resolution to this issue would greatly enhance my experience and trust in your platform. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, Robert Galvan Rawbygee