Coral: 220 complaints filed in English across 2 platforms, disputed sums £3,804. Most of them are about game fairness (44%). Risk index 20.2. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.
Status unknown 209
Rejected 5
Resolved 3
Closed, no outcome 3
Sources
Trustpilot 209CasinoReviews 11
Complaints by month
06
07
08
09
10
Questions and answers
How many complaints are there about Coral?
The English-language record holds 220 complaints from 2 platforms; 209 carry no status from the platform. The latest one is dated 2026-10-06.
Does Coral resolve complaints?
Of 11 complaints where the platform recorded a status, 27% were resolved, 0% remain open and 45% were rejected as groundless, 27% were closed without an outcome. Withheld payouts account for 18% of them.
What do players complain about?
Mostly game fairness — 44% of cases, then other (22%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 220 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 20.2 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 220
23.06.2026TrustpilotBonus terms
I used Coral as my main casino for…
I used Coral as my main casino for years... But that was until they decided to basically remove all forms of rewards from my account without actually blacklisting me. They instead did things like nerf my freebies to a point where it'd take months to get 3 free spins. Do yourself a favour and find yourself a casino that will actually reward you for your gameplay.
23.06.2026TrustpilotWithheld payouts
Absolutely terrible experience with…
Absolutely terrible experience with Coral. £300 was taken from my bank account, but only £50 was returned to my Coral account. It’s now been 4 days and I’m still waiting for the rest of my money. Every time I contact customer support, I get told the same thing – “it will be returned within 1–3 days.” Those 1–3 days have passed and I still haven’t received my money.It’s unacceptable to keep customers waiting for their own money while providing the same scripted response over and over again. No clear explanation, no urgency, and no resolution. Very disappointed with the service and lack of communication. I expect my money to be returned immediately.
23.06.2026TrustpilotGame fairness
The site is corrupt
The site is corrupt when you come to there slots, there are NOT running on standard slot algorithms. been playing slot long than most of the people at corals have been on the planet, there reply will be " they sorry to hear bla bla bla.... and there slot are check and regulated by the gambling comm...bla bla bla. But are they, i say NO, prove me wrong, show me written prove then. Scammers at best.
22.06.2026TrustpilotOther
Rubbish site....this site is just for…
Rubbish site....this site is just for steal and many liers.....mortii vosttii in pula sa vi iau
21.06.2026TrustpilotGame fairness
Coral 100 years
Coral 100 years, they haven't touched their app or website for 100 years, slow as fck, they suspend bets so you can't cash out , casino is a scam , avoid
20.06.2026TrustpilotGame fairness
Until today my experience with this…
The fact that they don’t respond to reviews here says it all however Until today my experience with this company had been positive but when a game had a glitch (tech issue) and I was on the negative end of it they totally dismissed it and wouldn’t provide any evidence of the issue- then when I asked for it to be escalated I was ignored and chat ended- rude customer service and no knowledge just scripted chat - appalling - will be contacting IBAS ombudsman
19.06.2026TrustpilotGame fairness
Cashout on the USA V Australia game has…
Cashout on the USA V Australia game has been suspended the whole of the second half when all other bookmakers have no suspension. Coral are a bunch of chancers
19.06.2026TrustpilotWithheld payouts
Refused Payout, Be Careful!!
Shop accepted my bet and took my money. Shop worker took his time to process. I was then given my transaction slip following passing over payment. Soon after my joy of seeing my horse cross the line first I was told my bet was void!. My money accepted and still in their till..they simply offered my money back which was disgraceful. At the time my bet was put through their till no race outcome was confirmed in the slightest this couldnt get any worse..will never bet with Coral ever again and advise others to be careful with this company. I will not ever bet again with Coral...
19.06.2026TrustpilotGame fairness
So had a break and nothings changed…
So had a break and nothings changed free spins 0p bingo 0p don't know why bother anymore I like playing bingo but I've barely won I'm lucky if I get a win. Same with slots I stick to deposit limit but this is poor Ladbroke is same. Feel like giving up yet again. Can't chat as on life ban which makes it boring.
19.06.2026TrustpilotOther
Thieves
Beware of giving this company access to your bank account. I was a customer with this company and used it regularly until I started to notice extra money disappearing from my available balance in my bank account. I spoke to customer service and they told me they had been having a problem with the company they use for visa payments. When I questioned them about when I would get my money back, they just closed my account. This meant I no longer had access to my deposit history so was unable to check how much of my money they had taken without my consent. Because they closed my account I had to go through my bank to try to recover my funds, they told bald faced lies to my bank. They stated that I had not contacted customer service so this proved I was lying. When I sent them the screen shots I have of my conversation with customer service, they just stopped replying to me. I had to open a new bank account as I had no way of knowing when and if the problem was sorted. I ultimately got most of my money back through my bank, but I have no way of checking if I got it all because they hid my transaction records from me. I'm hoping to make a complaint to the gaming commission about their conduct, but I feel that people need to be warned. What they did with me may have been accidental, but they deliberately and maliciously tried to cover it up in a way that was definitely not accidental, it seemed more like their standard policy. Paddy Power is a much better alternative to this dishonest company.
18.06.2026TrustpilotWithheld payouts
Terrible site - not fit for purpose
Terrible site - no bandwidth if that’s still the word for what determines traffic capacity. It’s semi permanently down for big events when numbers trying to access expands. Forget cash out - that’s just a blank screen forlorn possibility you’ll keep refreshing to no avail. They take the joy from a harmless flutter. Avoid at all cost.
18.06.2026TrustpilotWithheld payouts
Rip off. Cheats.
Spent hundred to begin with.... I won 2 tournaments first place which was 27 dollars and 22 dollars. I never received a single penny. I sent numerous emails to Coral with no return. Do not waste your time with these robbing scumbags. Hundreds down and they don't pay out when you win.
18.06.2026TrustpilotOther
Report this company to number 10 MP…
Report this company to number 10 MP their committing Bank fraud stealing money from your bank account unauthorized and that's fraud let's start fighting back and stop vulnerable people being robbed
18.06.2026TrustpilotGame fairness
DREADFUL fobts are by by a country mile…
DREADFUL fobts are by by a country mile the very WORST ofall the high st bookies. They MUST be fixed. I for one will not be going back. Massive thumbs down.Tried for over a year & NOTHING. RTP rates a complete lie.
17.06.2026TrustpilotBonus terms
Signed up for a new customer offer which didn't exist
Signed up for a new customer offer. Harry Kane to score or assist 66/1. When i got on the site, the offer didn't exist. Customer services failed to show me where the offer was and was deliberately not helping. Just awful.
17.06.2026TrustpilotBonus terms
Dont use this site unless you want to…
Dont use this site unless you want to lose money . Even the reward grabber is w@nk you need 10000 coins now just to get a tenner and then on top of that you win 5 coral coins a time your site is a joke
17.06.2026TrustpilotGame fairness
How coral have not been reported to the…
How coral have not been reported to the gambling commission for there slots is insane - I have never seen at like it just pure robbery the game do not play as they should don't repeat ever just dead
16.06.2026TrustpilotWithheld payouts
Coral has been holding my winnings for…
Coral has been holding my winnings for over a month now without paying out. I have tried resolving this privately, but the delay is completely unacceptable. Please release my funds immediately.
16.06.2026TrustpilotGame fairness
Massive Scam
Massive Scam, I played the Slots and spent£300 without a single win!!!!Avoid this, so called, reputable Bookmakers!! Disgraceful!!!
16.06.2026TrustpilotBonus terms
Played about 4 months usually deposit…
Played about 4 months usually deposit £300 on £1 stake, not had a bonus iver 14x yetSee ya robbers