CoinBets777 Casino— player complaints: 7 in English

The player from California had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout had not been received yet. The player reported repeated delays, lack of progress on the withdrawal request, and unresponsive casino support despite multiple document submissions for KYC verification. The casino eventually requested additional unusual documentation, and communication ceased again. We attempted to mediate and requested information from the casino, but due to the casino's lack of cooperation and absence of a valid license or ADR service, the complaint was marked as unresolved and closed.

Hello I opened a complaint with you guys before and didn't respond in time so you close the case. I still haven't received my withdrawal. I requested for the withdrawal on the 19th of September and it still just says pending. It was for coinbets777. My account is already verified. Username is jo*****2. In your response can you please tell me where I have to go to respond back to you guys? Thank you, John. Disputed amount: 215$ Casino: Coinbets777 Casino Case #: 3641

Successful in the wagering amount and have already validated my account user name **ed**0 Disputed amount: 30$ Casino: Coinbets777 Casino Case #: 3589

8/20/2025 I requested a crypto withdrawal $260. I recently found out that coinbets777 is a sister site of lucky owl! a couple weeks ago when I was able to get a rep on live chat I noticed the "Agent" name was the same on both sites, and now I have been ghosted by coinbets777 for trying to get my withdrawal. I have sent 6+ emails requesting updates along with submitting my verification information and have not had a single reply back. Live chat told me a few weeks ago "don't worry you will get it soon" but now 5 weeks later and I am worried. They advertise instant withdrawals with crypto. I just don't understand when you take my funds instantly and when I win and want to claim my funds you just get ignored. Its not right. Disputed amount: 260$ Casino: Coinbets777 Casino Case #: 3573

CASINO SCAMMERS DO NOT WANT TO PAY FOR WITHDRAWAL OF MONEY 25 MY DEPOSIT THE REST WITH BONUS THIS IS JUST DISGUSTING ON THEIR PART Disputed amount: 69$ Casino: Coinbets777 Casino Case #: 3383

None of them worked not the 50 dollar the free spins or the 25 free coins. Casino: Coinbets777 Casino Case #: 3334

Could you please help me you're a customer service person named Olive is telling me that I can't withdraw my money my hundred dollars I deposited I've been verified blah blah blah two of her colleagues before her the last week have tried to get me to reverse my withdrawal of $100 and I say no just send me my money you know and now this girl is telling me to lose $50 and then she'll send me $50? I don't know where y'all are at. I'm going to find out though can you please help me with this? I've got pictures and everything