Cadoola: 5 complaints filed in English across 1 platform, disputed sums 2,400 VND · €480. Most of them are about other (40%). Risk index 20.1. Texts below are the players' own words, as published on the source site; last complaint 2022-01-17.
What players complain about
Other40%2
Account blocks20%1
Bonus terms20%1
Withheld payouts20%1
Rejected 4
Closed, no outcome 1
Questions and answers
How many complaints are there about Cadoola?
The English-language record holds 5 complaints from 1 platform. The latest one is dated 2022-01-17.
What do players complain about?
Mostly other — 40% of cases, then account blocks (20%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 5 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 20.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 5
17.01.2022CasinoReviewsWithheld payoutsClosed, no outcome
Cadoola - Delay payments
Cadoola is holding back my payments since the 4th and they sent me emails of the withdraw passwords with no emts they don't respond via email. They wont fix my email as Gmail wont let me access my old email I have proven that I am myself I just want my money
08.10.2021CasinoReviewsAccount blocksRejected
Cadoola - Account closed
I want to complain to this casino as my account was immediately blocked when I asked for a bonus in the chat. The reason was that I have a double account. I didn't knew this when I registered and the software should actually blocked me. I am therefore requesting my payouts back, because if I had won I would probably not have been able to make a payout anyway. If I had known all this, then of course I would never have registered at this casino. I have deposited a total of 2819 € and I ask for this money back. I hope that this portal can help me
03.01.2021CasinoReviewsOtherRejected
Cadoola - No Responsible Gambling options
Hi there,
I signed up here after closing my account over at Alf Casino, because it seems this group in general dont have any options to set deposit limits, even via support. I think this is morally questionable behaviour, especially if you consider that they dont exclude for the whole brand, but every casino needs to notified manually. This is preying on the addicts in my opinion. Its not hard to add deposit limits and would give a huge boost to trust from players.
12.03.2018CasinoReviewsBonus termsRejected
Cadoola - Void winnings 2900 euros
I opened an account with cadoola casino. I was deposited 20 euros and got 20 euros welcome bonus. I did played in slots and roulette and won 2900 euros. I asked the support during chat regarding the wagering they said keep play until reach wagering requirement. They didnt say about roulette not to play. I need a game history to have a look in my account , asked them for a couple of times still no reply. They are trying to cheat my winnings. Please help me to get my winnings from Cadoola
09.03.2018CasinoReviewsOtherRejected
Cadoola - Closed account
For two weeks ago i played very hard, so i decide to close My account. I write both in chat and mail about this. In chat i got answer "absolutly".
Few days later i took à look in the casino and tried to log in... and i came in!!even after My chat and mail... I paied in 3000kr and days after 12000sek... I got problem with gambling so it was why i closed My account... but Cadoola saw the chance to earn money from à man with problems. I want my 15,000 back when I think Cadoola made a mistake and did not close my account when I wanted it.
