Betchan Casino: 8 complaints filed in English across 1 platform. Most of them are about withheld payouts (50%). Texts below are the players' own words, as published on the source site; last complaint 2026-07-14.
How many complaints are there about Betchan Casino?
The English-language record holds 8 complaints from 1 platform; 8 carry no status from the platform. The latest one is dated 2026-07-14.
What do players complain about?
Mostly withheld payouts — 50% of cases, then verification (25%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 8 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.
Complaints 8
14.07.2026TrustpilotWithheld payouts
While other casinos under N1 Interactive Ltd. have acknowledged their mistakes and refunded me, Betchan has ignored ever
While other casinos under N1 Interactive Ltd. have acknowledged their mistakes and refunded me, Betchan has ignored every refund request I’ve made. They even made me sign a non disclosure agreement but don’t stick to the contract. Keep telling me to email in livechat but never respond back.
25.12.2020TrustpilotOther
Don't play fair, they make promises they do not deliver and blame it on you the player. Do not use this website, they ca
Don't play fair, they make promises they do not deliver and blame it on you the player. Do not use this website, they can't be trusted with your creditcard details
19.11.2020TrustpilotWithheld payouts
I started with 20 euros. It started off nice by just playing and winning but after some time I came to the conclusion th
I started with 20 euros. It started off nice by just playing and winning but after some time I came to the conclusion that this site is for scammers. I won 600 but then after 1 hour with customer service and sending in documents they told me that I couldn't get the money and took it off my account.
29.10.2020TrustpilotWithheld payouts
On Ocotber 18th I won 2641.20 EUR in the game vikings go WILD. After the free games the game closed and my winning money
On Ocotber 18th I won 2641.20 EUR in the game vikings go WILD. After the free games the game closed and my winning money was not transfered to my balance on betchan. I made a photo of my win for my safety!Now since 2 weeks I always get the answer that I have to be patient, they need to check it with
08.08.2020TrustpilotOther
My name is Fabio Verswchuuren,My experience is that I opened an account for an 89 year old lady and because she cannot h
My name is Fabio Verswchuuren,My experience is that I opened an account for an 89 year old lady and because she cannot handle computers herself, I deposit money into her account through my bank, so that she does not have to wait to play in Carona time! used her call sign instead of her passport name
11.06.2020TrustpilotVerification
Trying to cash out 500 euro's. But they keep rejecting since they dont accept pdf. But skrill only gives reciepts in pdf
Trying to cash out 500 euro's. But they keep rejecting since they dont accept pdf. But skrill only gives reciepts in pdf. So unable to cash out thank hou betchan 🤔
07.05.2020TrustpilotVerification
Every time i try to cashout they don’t let you. I send all the documents , more documents that i need to rent a house an
Every time i try to cashout they don’t let you. I send all the documents , more documents that i need to rent a house and still not want to approve the account, 3 time i was trying to cashout €1000, €1500 and €1100 money won by me after i gamble more then €1000 my own money in total around €3600 try
06.06.2019TrustpilotWithheld payouts
PAS OP OPLICHTERS WATCH OUT SCAMScam Betchan dont cash out!!!i tryed to cash out my money 1600 Euro.......message still
PAS OP OPLICHTERS WATCH OUT SCAMScam Betchan dont cash out!!!i tryed to cash out my money 1600 Euro.......message still waiting for respons:Hello,I checked it out, where do you see i violated the rules? I played with 0.40, 0.60 en 1.00 Some games i could not play because there was an active bonus, f
