Bet24Star: 7 complaints filed in English across 2 platforms, 4 still open. Most of them are about account blocks (57%). Risk index 80.0. Texts below are the players' own words, as published on the source site; last complaint 2026-09-08.
The English-language record holds 7 complaints from 2 platforms, 4 of them without a resolution; 2 carry no status from the platform. The latest one is dated 2026-09-08.
What do players complain about?
Mostly account blocks — 57% of cases, then withheld payouts (29%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 7 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 80.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 7
08.09.2026Casino GuruWithheld payoutsRejected
Player's withdrawal is delayed despite verification.
Player's withdrawal is delayed despite verification. [Withdrawal] — rejected
08.09.2026Casino GuruOtherUnresolved
Player was charged deposit fees.
Player was charged deposit fees. [Deposit] — unresolved
08.09.2026Casino GuruAccount blocksUnresolved
Player's account is blocked.
Player's account is blocked. [Account] — unresolved
08.09.2026Casino GuruAccount blocksUnresolved
Player's account is suspended and his winnings are withheld.
Player's account is suspended and his winnings are withheld. [Account] — no_react_reg_bad
08.09.2026Casino GuruAccount blocksUnresolved
Player's account has been closed for alleged fraud.
Player's account has been closed for alleged fraud. [Account] — no_react_reg_bad
22.01.2025TrustpilotWithheld payouts
Time to cashout. No reply via chat nor email. One document to be verified but nobody responds because Its probably a sca
Time to cashout. No reply via chat nor email. One document to be verified but nobody responds because Its probably a scam.. Lesson learned. Always check review before deposit
27.08.2023TrustpilotAccount blocks
Hello,On May 31st 2023, my account got suspended. I have had there 1 pending withdrawal on around 800/900 EUR (requested
Hello,On May 31st 2023, my account got suspended. I have had there 1 pending withdrawal on around 800/900 EUR (requested on May 20th) and another around 200/300 EUR in my balance. Just after suspension I have received this e-mail from them:"Hello,Your account has been suspended from the Fraud depart
