review-monitoring — Claude Code skill: track reviews across stores
Sets up review monitoring for e-commerce platforms: catches new reviews, flags negative spikes, watches competitors.
npx skills add nexscope-ai/eCommerce-Skills --skill review-monitoring -a claude-codeWhat review-monitoring does
The skill builds a review-watching setup for Amazon, Shopify, WooCommerce, Walmart, TikTok Shop, Etsy, eBay and BigCommerce. It pulls products, platforms and goals from your message, asks one follow-up question in multiple-choice form — shorthand answers like "1b 2c 3a" work — then returns a plan with priorities.
Inside are frameworks for negative-review alerts and response templates, review velocity tracking with anomaly detection, a competitor review strategy, response practices per platform, and a compliance guide for review solicitation. Estimates built on incomplete data get marked with ⚠️.
Worth installing if you sell on several platforms at once: a spike on one of them is easy to miss without a single view. Install runs through npx skills add nexscope-ai/eCommerce-Skills --skill review-monitoring -a claude-code, and the skill file lands at ~/.claude/skills/review-monitoring/SKILL.md.
What it helps with
- pull new reviews from several platforms into one view
- catch a sharp rise in negative reviews within a day
- watch competitor reviews on Amazon and Etsy
- draft response templates that fit each platform's rules
- check platform rules before asking buyers for reviews
Example prompts for the agent
- Set up review monitoring for my products. I sell on Amazon (3 ASINs) and Etsy (15 listings) and want to catch negative reviews within 24 hours.
- Build a competitor review monitoring strategy for Walmart and Shopify.
- Give me negative review response templates and sending rules for Amazon.
How to install review-monitoring
1Skills CLI (Vercel)
npx skills add nexscope-ai/eCommerce-Skills --skill review-monitoring -a claude-code2Manually: put the files in place
~/.claude/skills/review-monitoring/SKILL.mdCopy the whole skill folder; for one project use .claude/skills/review-monitoring/
1Skills CLI (Vercel)
npx skills add nexscope-ai/eCommerce-Skills --skill review-monitoring -a codex2Manually: put the files in place
.agents/skills/review-monitoring/SKILL.mdFor all projects use ~/.agents/skills/
1Skills CLI (Vercel)
npx skills add nexscope-ai/eCommerce-Skills --skill review-monitoring -a cursor2Manually: put the files in place
.cursor/skills/review-monitoring/SKILL.mdCursor also reads .agents/skills/ and .claude/skills/
1GitHub CLI
gh skill install nexscope-ai/eCommerce-Skills review-monitoring2Manually: put the files in place
.github/skills/review-monitoring/SKILL.md1Skills CLI (Vercel)
npx skills add nexscope-ai/eCommerce-Skills --skill review-monitoring -a gemini-cli2Platform CLI
gemini skills install https://github.com/nexscope-ai/eCommerce-Skills --path review-monitoringManually: put the files in place
.devin/skills/review-monitoring/SKILL.mdThe legacy .windsurf/skills/ path still works
Skills CLI (Vercel)
npx skills add nexscope-ai/eCommerce-Skills --skill review-monitoring -a opencodeClaude.ai
Zip the folder and upload it in Settings → Capabilities → Skills
Step by step, with commands for each platform: How to install skills in Claude Code: five ways
Questions about review-monitoring
How do I install review-monitoring in Claude?
Run npx skills add nexscope-ai/eCommerce-Skills --skill review-monitoring -a claude-code. The skill lands at ~/.claude/skills/review-monitoring/SKILL.md.
What does review-monitoring do?
It sets up systematic review monitoring across e-commerce platforms: tracking new reviews, detecting negative review spikes, monitoring competitors and automating response workflows.
Which platforms does the skill support?
Amazon, Shopify, WooCommerce, Walmart, TikTok Shop, Etsy, eBay and BigCommerce.
Source text
SKILL.md · MIT
---
name: review-monitoring
description: "Set up systematic review monitoring across e-commerce platforms. Track new reviews, detect negative review spikes, monitor competitor reviews, and automate review response workflows."
metadata:
nexscope:
emoji: "👁️"
category: ecommerce
---
# Review Monitoring 👁️
Set up systematic review monitoring across e-commerce platforms. Track new reviews, detect negative review spikes, monitor competitor reviews, and automate review response workflows.
**Supported platforms:** Amazon, Shopify, WooCommerce, Walmart, TikTok Shop, Etsy, eBay, BigCommerce.
Built by [Nexscope](https://www.nexscope.ai/?co-from=skill) — your AI assistant for smarter e-commerce decisions.
## Install
```bash
npx skills add nexscope-ai/eCommerce-Skills --skill review-monitoring -g
```
## Usage
```
Set up a review monitoring system for my products. I sell on Amazon (3 ASINs) and Etsy (15 listings). I want to catch negative reviews within 24 hours.
```
## Capabilities
- Multi-platform review monitoring setup (Amazon, Etsy, Walmart, Shopify)
- Negative review alert framework and response templates
- Review velocity tracking and anomaly detection
- Competitor review monitoring strategy
- Review response best practices by platform
- Review solicitation compliance guide (per platform rules)
## How This Skill Works
**Step 1:** Collect information from the user's message — product, platform, current situation, and goals.
**Step 2:** Ask one follow-up with all remaining questions using multiple-choice format. Allow shorthand answers (e.g., "1b 2c 3a").
**Step 3:** Research and analyze using the frameworks and methodology below.
**Step 4:** Deliver structured, actionable output with specific recommendations, not vague advice.
## Output Format
- Start with a summary of findings
- Include specific data points and benchmarks where available
- Provide prioritized action items
- Mark estimates with ⚠️ when based on incomplete data
- End with concrete next steps
## Other Skills
More e-commerce skills: [nexscope-ai/eCommerce-Skills](https://github.com/nexscope-ai/eCommerce-Skills)
Amazon-specific skills: [nexscope-ai/Amazon-Skills](https://github.com/nexscope-ai/Amazon-Skills)
Built by [Nexscope](https://www.nexscope.ai/?co-from=skill) — your AI assistant for smarter e-commerce decisions.
© nexscope-ai · MIT · nexscope-ai/eCommerce-Skills
