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azure-diagnostics — Claude Code skill: what it does, how to install

Official Microsoft troubleshooting skill for Azure incidents across App Service, Container Apps, AKS, and VMs. Diagnoses root causes from logs, metrics, and health states.

Install into Claude Code · Skills CLI (Vercel) All methods and platforms ↓
npx skills add microsoft/skills --skill azure-diagnostics -a claude-code
Open on GitHub

What azure-diagnostics does

This skill guides coding agents through systematic troubleshooting of Azure production failures. It checks symptoms and Resource Health before querying logs or metrics. When MCP tools are present, the agent triggers AppLens for root-cause analysis and queries Azure Monitor using KQL.

Workflows route specific resource issues into dedicated guides. Incidents involving AKS clusters, VM connectivity through SSH or RDP, and messaging SDK errors in Service Bus or Event Hubs follow specialized documents. Container Apps and Function Apps troubleshooting runs inside this main skill.

When live cloud access is restricted, the skill forces an evidence-only mode. The agent works purely with supplied log files and timeline metrics, avoiding any external API calls or CLI commands.

What it helps with

  • diagnose high CPU and crash loops in App Service
  • fix SSH and RDP connection timeouts on Azure VMs
  • resolve pod pending and CoreDNS failures in AKS
  • investigate dead-letter queues and lost message locks in Service Bus

Example prompts for the agent

  • Troubleshoot high CPU and slow responses on App Service api-prod
  • Diagnose why our AKS cluster cannot connect to CoreDNS
  • Investigate lost message locks and AMQP connection drops in Service Bus

How to install azure-diagnostics

1Skills CLI (Vercel)

npx skills add microsoft/skills --skill azure-diagnostics -a claude-code

2Manually: put the files in place

~/.claude/skills/azure-diagnostics/SKILL.md

Copy the whole skill folder; for one project use .claude/skills/azure-diagnostics/

Step by step, with commands for each platform: How to install skills in Claude Code: five ways

Questions about azure-diagnostics

How do I install azure-diagnostics in Claude Code?

Run npx skills add microsoft/skills --skill azure-diagnostics -a claude-code. The skill file will be stored at ~/.claude/skills/azure-diagnostics/SKILL.md.

What Azure services can this skill troubleshoot?

It supports Container Apps, App Service, Function Apps, AKS clusters, Azure VMs, Event Hubs, and Service Bus.

Can it run diagnostics without live Azure CLI credentials?

Yes. If live infrastructure access is prohibited, the skill relies entirely on supplied log files, metrics, and incident timelines without querying Azure directly.

Source text

SKILL.md · MIT
---
name: azure-diagnostics
description: "Debug Azure production issues on Azure using AppLens, Azure Monitor, resource health, and safe triage. WHEN: debug production issues, troubleshoot app service, app service high CPU, app service deployment failure, troubleshoot container apps, container app 503 or target port mismatch, troubleshoot functions, function telemetry missing or stopped after a config/connection-string change, troubleshoot AKS, VM RDP, Linux SSH, VM black screen, can't connect to VM, reset VM password, NSG or firewall blocking, kubectl cannot connect, kube-system/CoreDNS failures, pod pending, crashloop, node not ready, upgrade failures, analyze logs, KQL, insights, image pull failures, cold start issues, health probe failures, resource health, root cause of errors, troubleshoot event hubs, troubleshoot service bus, messaging SDK error, AMQP connection failure, message lock lost, lock renewal during long-running processing, service bus dead letter."
license: MIT
metadata:
  author: Microsoft
  version: "1.2.11"
---

# Azure Diagnostics

> **AUTHORITATIVE GUIDANCE — MANDATORY COMPLIANCE**
>
> This document is the **official source** for debugging and troubleshooting Azure production issues. Follow these instructions to diagnose and resolve common Azure service problems systematically.

## Triggers

Activate this skill when user wants to:
- Debug or troubleshoot production issues
- Diagnose errors in Azure services
- Analyze application logs or metrics
- Fix image pull, cold start, or health probe issues
- Investigate why Azure resources are failing
- Find root cause of application errors
- Troubleshoot App Service issues (high CPU, deployment failures, crashes, slow responses, TLS/custom domains)
- Respond to prompts like "troubleshoot app service", "app service high CPU", or "app service deployment failure"
- Troubleshoot Azure Function Apps (invocation failures, timeouts, binding errors)
- Find the App Insights or Log Analytics workspace linked to a Function App
- Troubleshoot AKS clusters, nodes, pods, ingress, or Kubernetes networking issues
- Troubleshoot Azure VM connectivity issues (RDP/SSH failures, port 3389/22 timeouts, NSG or firewall blocking, credential resets)
- Troubleshoot Azure Messaging SDK issues (Event Hubs, Service Bus connection failures, AMQP errors, message lock issues)
- Root-cause a symptom that looks like a healthy-runtime-but-wrong-destination problem (e.g., telemetry/messages stop flowing to the expected resource after a config change) — invoke this skill for the matrix even when MCP tools could answer the surface question alone

## Rules

1. Start with systematic diagnosis flow
2. Use supplied evidence first. If the user requests evidence-only analysis or prohibits live Azure access, do not query or modify Azure. Diagnose from the supplied logs, metrics, and timeline; identify assumptions and provide optional verification steps.
3. Use AppLens (MCP) for AI-powered diagnostics when available
4. Check resource health before deep-diving into logs
5. Select appropriate troubleshooting guide based on service type
6. Document findings and attempted remediation steps
7. Prefer bundled diagnostic scripts over ad hoc calls for permitted live collection when identifiers are known. If supplied evidence suffices or live access is prohibited, don't run them; otherwise run the applicable script first.
8. Route AKS incidents to the dedicated AKS troubleshooting document
9. Keep baseline AKS diagnostics available even when the optional `aks-skills`
   add-on is absent, declined, or unsupported by the host

---

## Quick Diagnosis Flow

1. **Identify symptoms** - What's failing?
2. **Check resource health** - Is Azure healthy?
3. **Review logs** - What do logs show?
4. **Analyze metrics** - Performance patterns?
5. **Investigate recent changes** - What changed?

---

## Troubleshooting Guides by Service

| Service | Common Issues | Reference |
|---------|---------------|-----------|
| **Container Apps** | Image pull failures, cold starts, health probes, port mismatches | [container-apps/](references/container-apps/README.md) |
| **App Service** | High CPU, deployment failures, crashes, slow responses, TLS/custom domains | [app-service/](references/app-service/README.md) |
| **Function Apps** | App details, invocation failures, timeouts, binding errors, cold starts, missing app settings | [functions/](references/functions/README.md) |
| **AKS** | Cluster access, nodes, `kube-system`, scheduling, crash loops, ingress, DNS, upgrades | [AKS Troubleshooting](troubleshooting/aks/aks-troubleshooting.md) |
| **Compute** | VM RDP/SSH connectivity, NSG/firewall blocks, credential resets, VM agent/tooling issues | [VM Connectivity Troubleshooting](troubleshooting/compute/vm-troubleshooting.md) |
| **Messaging** | Event Hubs & Service Bus SDK errors, AMQP failures, message lock, connectivity | [Messaging Troubleshooting](troubleshooting/messaging/README.md) |

---

## Routing

- Keep Container Apps and Function Apps diagnostics in this parent skill.
- Route active AKS incidents, AKS-specific intake, evidence gathering, and remediation guidance to [AKS Troubleshooting](troubleshooting/aks/aks-troubleshooting.md).
- Route Azure VM RDP/SSH connectivity, NSG/firewall, credential reset, and VM agent troubleshooting to [VM Connectivity Troubleshooting](troubleshooting/compute/vm-troubleshooting.md).
- Route Azure Messaging SDK troubleshooting (Event Hubs, Service Bus) to [Messaging Troubleshooting](troubleshooting/messaging/README.md).

---

## Quick Reference

### Common Diagnostic Commands

```bash
# Check resource health
az resource show --ids RESOURCE_ID
# View activity log
az monitor activity-log list -g RG --max-events 20
# Container Apps logs
az containerapp logs show --name APP -g RG --follow
# Function App logs (query App Insights traces)
az monitor app-insights query --apps APP-INSIGHTS -g RG \
  --analytics-query "traces | where timestamp > ago(1h) | order by timestamp desc | take 50"
```

### AppLens (MCP Tools)

For AI-powered diagnostics, use:
```
mcp_azure_mcp_applens
  intent: "diagnose issues with <resource-name>"
  command: "diagnose"
  parameters:
    resourceId: "<resource-id>"

Provides:
- Automated issue detection
- Root cause analysis
- Remediation recommendations
```

### Azure Monitor (MCP Tools)

For querying logs and metrics:
```
mcp_azure_mcp_monitor
  intent: "query logs for <resource-name>"
  command: "logs_query"
  parameters:
    workspaceId: "<workspace-id>"
    query: "<KQL-query>"
```

See [kql-queries.md](references/kql-queries.md) for common diagnostic queries.

---

## Check Azure Resource Health

### Using MCP

```
mcp_azure_mcp_resourcehealth
  intent: "check health status of <resource-name>"
  command: "get"
  parameters:
    resourceId: "<resource-id>"
```

### Using CLI

```bash
# Check specific resource health
az resource show --ids RESOURCE_ID

# Check recent activity
az monitor activity-log list -g RG --max-events 20
```

---

## References

- [KQL Query Library](references/kql-queries.md)
- [Azure Resource Graph Queries](references/azure-resource-graph.md)
- [App Service Troubleshooting](references/app-service/README.md)
- [Function Apps Troubleshooting](references/functions/README.md)
- [VM Connectivity Troubleshooting](troubleshooting/compute/vm-troubleshooting.md)
- [Messaging Troubleshooting](troubleshooting/messaging/README.md)

© Microsoft · MIT · microsoft/skills

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