Junior Affiliate manager · ecommerce

Assistant Affiliate Manager Negotiable Moldova Chisinau Full Remote Work experience 2 years 9 months Last work experience ITN Checking and Sales Specialist 9 months Contacts About About Professional Dependable Man with track record of reliability and driven work ethic. Honest and ethical with superior communication skills to build customer rapport. Efficient and accurate to meet deadlines and exceed customer expectations. Calm and focused under pressure. Offers well-developed skillset and proactive demeanor. Flexible hard worker ready to learn and contribute to team success. Affiliate experience No data available Work experience 2 years 9 months September 2020 - May 2021 ( 9 months ) ITN Checking and Sales Specialist • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs. • Provided first-rate service to all customers and potential customers. • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns. May 2023 - August 2023 ( 4 months ) ELCITY LLC Dispatcher for Freights and Car Hauling • Scheduled and organized delivery routes. • Communicated with warehouse staff to facilitate proper loading and unloading of orders. • Communicated with customers to provide delivery updates and resolution. • Handled incoming calls and emails from customers regarding issues with deliveries. • Coordinated driver dispatch to accomplish daily delivery requirements. • Worked closely with customers to effectively resolve issues and complaints. October 2022 - April 2023 ( 7 months ) PROOVIA LTD Dispatcher • Communicated with drivers and personnel to coordinate timely delivery of goods and materials. • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect. • Directed dispatching, routing, and tracking of 25-30 fleet vehicles. • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport. August 2021 - August 2022 ( 1 year 1 month ) PrimeVan LTD Customer Service Representative • Handled customer inquiries and suggestions courteously and professionally. • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. • Answered constant flow of customer calls with minimal wait times. • Answered customer telephone calls promptly to avoid on-hold wait times. • Offered advice and assistance to customers, paying attention to special needs or wants. Skills Troubleshooting Team Collaboration Issue Resolution Project planning Freight Forwarding Teambuilding Trucking Dispatching Basic math Driver Communications Route Planning Coordinating efficient routes Customer Service Standards Client Support Cargo and Freight Language proficiency Beginner Ukrainian Professional English Native Russian Native Romanian Employment Employment Full Work format Remote, Office Work schedule Shift, 5/2 Relocation Possible Business trips Business trips possible