Support · gambling, betting
We do not publish candidate contacts. Telegram — in the original CV on @cyprusithr (Telegram MTProto) ↗
- Role
- Support
- Verticals
- gambling, betting, igaming, gaming
- Traffic
- native
- Reach
- direct
- Platform
- @cyprusithr (Telegram MTProto) ↗
- Updated there
- 2026-10-07
- In our base since
- 2026-10-11
As it arrived from @cyprusithr (Telegram MTProto) · fetched 2026-10-11 — the candidate's own text, contacts removed.
#CV #resume #opentowork #support #livechat #customersupport #igaming #gambling #kyc #remote
#CV #resume #opentowork #support #livechat #customersupport #igaming #gambling #kyc #remote
Live Chat Support Agent (iGaming)
🌍 Remote, UTC+7
⏰ Shifts: 2/2 (12h) or 5/2 (8-9h), night shifts OK
💰 USDT payment OK
🗣 Russian — native, English — A2 (using translation tools, improving)
Looking for a live chat support role in online casino and betting projects (Russian- and English-speaking).
3 years of customer-facing experience: complaints, conflicts, difficult situations, high load. I was an online casino player in 2021-2022, so I know the product from the player side: registration, KYC, deposits and withdrawals, bonus terms and contacting support.
- handling complaints and upset customers, de-escalation
- fast, clear chat replies under heavy load
- careful checking of data and documents, following procedures
- collecting feedback and spotting recurring issues
- working to KPIs and quality standards
- training and onboarding new team members
- built Telegram chatbots, daily user of AI tools
- vocational diploma in Law (rules, terms and compliance basics)
Happy to complete a test task.
[contact hidden]
