CRM and retention · gambling, igaming

#резюме 👤 Кандидат: Michael Parado📱 Контакт: [contact hidden]💼 Должность: I would like to apply for the Customer Support Manager/VIP Manager position. My background in iGaming customer support and VIP management, combined with my passion for gaming and experience assisting players, makes this role a great fit for my skills and interests.📅 Опыт: I have 4 years of experience in the iGaming industry, specializing in Customer Support and VIP Management. My experience includes assisting players through live chat and ticketing systems, resolving disputes and complex cases, handling VIP accounts, and coordinating with Finance, KYC, and Anti-Fraud teams. I have also managed support operations for multiple casino brands simultaneously while maintaining high customer satisfaction. As an active gamer, I'm familiar with online gaming communities and enjoy helping players solve issues quickly and professionally.💰 Зарплата: My expected salary is €2,100–€3,000 per month gross, depending on the overall compensation package and role responsibilities.🏢 Прошлые компании:BC.Game – VIP Manager NDA (iGaming Company) 7 Casino at once – Support Manager📝 О себе:I’m passionate and enjoy working in environments where I can help players and solve problems. I’m a fast learner, adaptable, and comfortable working in remote teams and fast-paced environments. I’m looking for a long-term opportunity where I can grow professionally, contribute to the team, and continue building my career in the igaming industry.