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Desk Manager Customer Service (Night Shift)

Playtech · Support · office

“Desk Manager Customer Service (Night Shift)” — Playtech · support, office, Lead. Collected from SmartRecruiters.

Source
SmartRecruiters
collected from an open job board
Posted
24 September 2026 · comes down in 14 days
Terms
Full time · Lead
Location
Brazil
Gambling

About the job

Playtech is looking for a Desk Manager to manage the customer service night shift at the office in São Paulo (Brazil). You will monitor team SLA and KPI performance, handle complex cases and incidents, and train staff. Requirements include 1+ years of experience as a support team lead, fluent Portuguese, and English at C1 or above.

Translated from the Russian original by our own pipeline. The figures, dates and the pay range are the employer's own. Read the original (Russian) →

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