Junior Technical Support Specialist

Junior Technical Support Specialist 400 $ Georgia Tbilisi Full Remote Work experience 2 years Last work experience BS2 Georgia Banking Equipmnet Service Engineer 2 years Contacts About About I have bachelor degree of informatics and control systems. In my previous role, I remotely managed POS terminals and supported clients via written communication, resolving technical issues and explaining solutions clearly. Affiliate experience No data available Work experience 2 years July 2024 - June 2026 ( 2 years ) BS2 Georgia Banking Equipmnet Service Engineer Remotely managed POS terminals and delivered remote support to clients, resolving technical issues promptly and ensuring minimal downtime. Provided end-to-end troubleshooting for client inquiries, helping to maintain high customer satisfaction. Promoted after one year to quality manager. Responsible for quality control of POS terminals, ensuring compliance with company standards. Diagnosed and resolved technical issues in POS terminal operating systems, improving reliability and performance. Skills Strong communicative skills Strong computer skills Responsible Well organized Strong teamwork skills Time managment Critical thinking Language proficiency Advanced English Native Georgian Advanced Russian Employment Employment Full, Part-time Work format Remote Work schedule Flexible, Shift, 5/2 Relocation Not possible Business trips Business trips possible