Business & Office Manager Resume Title: Business & Office…

Sign in Business & Office Manager Resume Title: Business & Office Manager Location: Florence, SC Posted: September 14, 2026 Contact this candidate Resume: Melissa Emerson Business & Office Manager 843-***-**** *******.*.*******@*****.*** Florence, SC EDUCATION South Carolina Criminal Justice Academy COLUMBIA, SC Certificates Earned: **** - **lice Communications 1990 - E-911 Telecommunicator Specialist 1990 - FBI/NCIC and SLED/CJICS System 1990 - FBI/NCIC and SLED/CJICS System 1996 - E-911 Telecommunicator Specialist 1999 - Basic Jail Training 1999 - Basic Jail Defense Tactics Florence Darlington Technical College FLORENCE, SC 1988 - Basic Bookkeeping Francis Marion College FLORENCE, SC 1987 - Core Classes South Florence High School FLORENCE, SC 1986 - Graduated PROFILE 30+ years experience as a customer service representative and small business manager, specializing in attracting new business and maintaining solid customer relationships by handling questions and concerns quickly and professionally. EXPERIENCE 2019-2020 PART TIME RECEPTIONIST / CLERK MARGARET H. HOFFMEYER, MD FLORENCE, SC Greet customers, check-in Update patient, personal and insurance information Scheduled patient appointments General office work including filing and record management Calling prescriptions into pharmacies 2019-2020 PART TIME TELEPHONE OPERATOR ALLIED ANSWERING SERVICE FLORENCE, SC Answered phone calls on a multi-line telephone system for business in the Pee Dee area Handled emergent calls for hospitals and doctors Dispatched messages to on-call, after-hour and weekend businesses FAVORITE BOOKS: Proof of Heaven Midwives The Red Tent I Know This Much Is True Men Are From Mars, Women Are From Venus INTERESTS: My own beloved pets and a general affinity for all animals The beach, sunshine, & the ocean All kinds of great food Great comedy Music Movies 2008-2013 AUTOMOTIVE TITLE CLERK PEE DEE AUTO SALES FLORENCE, SC Processing and filing paperwork to establish or transfer the ownership of a motor vehicle Handling registration paperwork, license plate tags, and filing tax documents Managing car dealership inventory Collecting payments for in-house financing 2007-2008 SERVICE WRITER PRECISION TUNE AUTOCARE FLORENCE, SC Writing the initial repair order Advising customers of necessary service to their vehicle Building value in, and ensuring the understanding of the service Selling the service Maintaining the cash drawer Daily opening and closing routines Customer service 2006-2007 SERVICE WRITER WOODWARDS AUTOMOTIVE FLORENCE, SC Service writer for busy automotive repair shop Provided customers with information about repairs needed Written estimates Scheduling technician work orders Insuring the promised delivery dates 2004-2005 ASSISTANT MANAGER GAP, INC FLORENCE, SC Managed daily operations of retail clothing store Managed employee daily schedules and payroll Managed product promotions and displays Assured top quality customer experience 2003-2004 SALES MANAGER / BUYER HOLBROOKS DIAMOND SHOWROOM FLORENCE, SC Manager and buyer for retail jewelry store Daily operations manager Opening and closing Determining credit limits for customers Maintaining the cash drawer Customer service 843-***-**** *******.*.*******@*****.*** Florence, SC 2001-2002 VP OF OPERATIONS GOOD FEET FLORENCE, SC Managed daily operations of three stores (Florence, Columbia, North Myrtle Beach) Accounts receivable/payable In-house media purchasing Buyer Employing scheduling Payroll Customer service 1998-2001 DISPATCHER / JAILER CHERAW POLICE DEPARTMENT CHERAW, SC Handled all police, fire and rescue calls for the city Jailer for city jail facility NCIC / SLED computer entries and inquiries 1994-1997 E-911 DISPATCHER 1989-1992 E-911 DISPATCHER FLORENCE COUNTY SHERIFF FLORENCE, SC Received and dispatched emergent and non-emergent calls for sheriff, city police, fire and rescue NCIC / SLED computer entries and inquiries Computer aided-dispatch system 1992-1994 EMERGENCY ROOM RECEPTIONIST FLORENCE GENERAL HOSPITAL FLORENCE, SC Greeted patients Generated patient chart with personal and insurance information Insurance billing for Medicare and Medicaid Assist nursing staff with patient care REFERENCES Feel free to call any one of them if you should require more information. I'm sure they would be happy to answer any of your questions. 843-***-**** - Kim Hopkins 843-***-**** - Randy Hiatt 843-***-**** - Bruce Smith 843-***-**** - Susan Russell 843-***-**** - Tommy Sullivan 843-***-**** - John Young 843-***-**** - Barbie Lee M e l i s s a E m e r s o n Contact this candidate PostJobFree Delete or Update my resume About Terms of Service Privacy FAQ Contact us