CRM/Retention-менеджер · igaming, gaming

#резюме 👤 Кандидат: Aasif Ahmad📱 Контакт: @aasifahmad12307💼 Должность: VIP manager/ chat support executive/ customer support executive.📅 Опыт: I have hands-on experience in the iGaming industry working remotely as a VIP Manager, where I supported high-value clients through live chat and calls in a fast-paced BPO environment. I handled customer support, complaint resolution, and engagement while managing high concurrency chat flows with empathy, professionalism, and efficiency. I am experienced in using ticketing tools like Jira to raise, track, and resolve issues by coordinating with technical teams. Overall, I focus on delivering timely, personalized, and solution-oriented customer experiences.💰 Зарплата: 450 USD🏢 Прошлые компании:Tech by himalayas, futuro infinitum tech pvt ltd.📝 О себе:I have experience working in the iGaming industry as a VIP Manager, where I handled high-value player support through chat and calls. My role involved resolving user issues, managing sensitive situations with empathy, and tracking cases using tools like Jira while coordinating with technical teams.