Senior aSO-специалист · dating, ecommerce

Sign in Customer Service & Communication Specialist Location: Fort Lauderdale, FL, 33304 Posted: June 04, 2026 Contact this candidate Resume: Jonathan Ulysse 954-***-****, Coral Springs, Florida *******@*****.*** GRAPHIC DESIGNER Management Problem-Solver Customer Service Creative Communication Computer Savvy EDUCATION Keiser University Fort Lauderdale, FL Bachelor of Science, Video Game Design, GPA: 3.8 August 2017 University of South Florida Tampa, FL COMPUTER SKILLS Use of editing software’s including Adobe Photoshop, Adobe Suite (Illustrator), InDesign, After Effects, WordPress, Acrobat, Autodesk Maya, Mudbox, Corel Draw, and Microsoft Publisher Proficient in Microsoft Word, Excel, PowerPoint, Outlook and types 95 WPM Proficient use of Java Script, HTML, Alpha Numera, C ++ and C Sharp Portfolio: www.jono864.wixsite.com/alphastar SPECIAL PROJECTS Knowledge to design banners, posters, advertisements, and logos Learned to program computer software using C # Designed websites likes https://ihelmetgroup.com/ Learned computer language to create programs Designed two full working video games Designed models and graphic animations in 2D and 3D. WORK EXPERIENCE Worldata Boca Raton/September 2019 – present Graphic Designer/Social Media Specialist Designing ads, newsletters, email campaigns Designing hero images for email campaigns. Constructing email templates to send out to over 100,000 customers. In charge of Home Depot’s email/mockup creation. Constructing campaigns of social media Use of Adobe Photoshop, Illustrator to create/fix logos and photos Use of Dreamweaver, Indesign, and more to design and program Recording reports Creating social media ads for Twitter, Instagram, Facebook and Twitter Use of Facebook Ad manager Use of Salesforce, Campaign Monitor, and Pardot to track prospects, campaign progress and overviews and more. Creating/Editing any mockup that is needed Stryker Weston/January 2023-April 2023 Senior Segmentation Specialist Building segmentation scans Thoroughly checks scans for completeness/accuracy. Builds scans Process segmentations from data review to final segmentation Cleans and sanitizes equipment before and after use. Responsible for area cleaning and disinfection and waste removal. Maintains raw material and component inventories, performs inventory related cycle counts. Maintains area in an organized GMP state, participates in area walk throughs, follows up on and closes observations. Performs material handling related activities associated with raw materials, components, and finished goods. Stocks area airlocks and production rooms with needed consumable and gowning supplies. Responsible for all production operations as assigned. Performs loading and unloading of the filling system. Performs visual inspection of filled products. Performs vial labeling, serialization, and final packaging of filled products. Takes product samples. Bullseye Strategy Fort Lauderdale, FL/ April 2019-August 2019 Social Media Specialist/Freelance Graphic Designer Inviting influencers on social platforms to be apart of campaigns Constructing campaigns of social media Use of Photoshop, Illustrator to create/fix logos and photos Organizing Facebook, Instagram, Twitter, Pinterest, and Linked In posts Monitored community management for 6+ different company clients Created social calendars Quickly identify a customer's problem, report it correctly, and provide customers with reasonable solutions to the problem Follow-up with customers on any outstanding matters and provide additional assistance as needed Creating graphic posts for social media Kubicki Draper Ft. Lauderdale, Fl/ February 2019-April 2019 Administrative Legal Clerk/Office Assistant Scanning cases/files into AIM Contacting transferred cases representatives for updates Answering phones Printing records Organizing files Making outgoing calls to clients confirming information Updating files and data GA Telesis Fort Lauderdale, FL/1/2019-4/2019 Jr Graphic Designer/Social Media Specialist Creating social media posts for company Monitoring details in real time (post response time, video and post likes, comments) Used Lithium and Hootesuit (Instagram, Twitter, Google Reviews, Facebook, Yelp, Chatbot) Engaged with customers, answered questions, leave positive comments Response times within 10 minutes for all interactions Handle all assigned project work in a timely manner. Designing campaigns. Creating social blasts. Provide world-class customer service and immediate resolution to inquiries at the point of customer contact. Designing new ads Editing, modifying current ads Developed designs, logos, and high resolution images Used Adobe Creative Cloud software (Photoshop, InDesign, Illustrator) Crafted print material Used organizational skills, as well as interpersonal and communication skills Answering phone & calling customers about scheduling and ad placements Office Depot Boca Raton, FL/8/2018-12/2018 Email Analyst(Contract Position) Adding data filters to data extensions Tracking data each day of every week Building emails with Microsoft Excel in CRF format Analyzing data and converting it into code Analyzing data and keeping track of records and sales Created retail mail/email subject lines Self-edit and review/edit copy work by others. Gain all necessary approvals to move projects forward Participate in initial development of a wide range of marketing projects Coordinated with team to get approvals Vita Cost Boca Raton, FL/12/2017-7/2018 Graphic Designer/ Digital Media Assistant (Contract Position) Uploaded designed images to the website Used Photoshop and Adobe Suite to edit images. Designed website banners Tracked updated items and new products with HTML Used photography skills to capture real images Responsible for a print project from the initial phase of reviewing business requirements to the final stages of production and distribution including, but not limited to, direct mail post cards and catalogs, in-box delights and digital versions of catalogs Coordinate the day-to-day departmental workflow and production timelines from the initiation of a marketing project through completion Collaborate with multiple internal teams, including graphic designers and copywriters to ensure the integrity of the design and manage project quality Work with warehouse leads and IT leads for implementation of new print or inserts into orders and boxes Coordinate with print and third-party fulfillment vendors, using the annual marketing calendar as a roadmap for planning Support finding new affiliate partnerships resulting in new revenue and customers BMI Elite Boca Raton, FL/1/2015 - 11/2017 Data Entry Sent and received 50+ emails a day Managed email invoices and inquiries Sent out mass mailings and brochures Extracted data from Microsoft Excel HTML design, proofs, and emails Sent daily reports of campaigns to director Adding up functional data and sent solutions to clients Kept up to date with meetings, projects, and files. Provided reports on email activities Executed branding and creative audits and updates as needed Business collections were calculated Continually review and optimize team procedures and processes to support strategic direction, grow the business, recognize efficiencies, and lower marketing costs for print Evaluate quotes and use cost-benefit analysis to determine the best source for the job. Ascertaining which vendor to use, call the appropriate vendor to negotiate and finalize price and samples Work on data segmentation and analysis with business intelligence team and outside analyst teams to control customer segmentation Analyze the performance of affiliate partners and negotiate changes to relationship if necessary Deliver regular and ad-hoc reporting to senior and executive management Help drive new customers at an acceptable cost-per-acquisition Report on results and send out weekly and monthly statistics of each print job Maintained a pleasant and positive attitude and excellent work ethic Contact this candidate PostJobFree Delete or Update my resume About Terms of Service Privacy FAQ Contact us