Real Estate - Auto Claims & Leadership Professional

Sign in Real Estate - Auto Claims & Leadership Professional Location: San Antonio, TX Posted: May 15, 2026 Contact this candidate Resume: Latonyia Carr **** * ***** ********* Grand Prairie Texas 817-***-**** **************@*****.*** OBJECTIVE I am eager to Utilize my expertise in Leadership, Real Estate, Communication, and providing excellent customer service, by using my knowledge and ability to contribute to the success of a company. I’m confident That my dedication to teamwork, continuation of learning new skills will make me a valuable employee. EDUCATION — EXPERIENCE Tarrant County Community College-Southeast-AA Business Administration. Texas Adjuster All Lines- Lic# 2293854 Texas General Lines-Life, Acc., Health & HMO- Lic# 1940168 NPN #17364536 Texas Real Estate- Lic#741960 issued by TREC. Six Sigma Green Belt Certified-QC16SGB-18071440. Texas Notary Public-Commission, Notary ID#13055701-1 07/072025-Present: Caliber Collision Auto Adjuster/ Adjuster/CAT Auto adjuster • Review Documents, Photos, Write Estimates, OBC, IBCs, sending correct correspondence based on Districts. Documented Vehicle damages and supporting Write Estimate send estimate to Insurance company for approval. Actively Listened to NI/Claimants all parties to claim and provided empathy during their time of Loss and informed the parties of the process. Licensed Home State-TX Licensed in Non-Resident States-AL, AR, CA, GA, IN, KY, LA, MS, NM, OK, SC, WV, MI 2019-2024 ExP Realty: Real Estate Agent: Analyze housing markets to find potential buyers. Maintained the agency records updated, including contracts, property database, and expense accounts. Showed properties to potential buyers at open houses and by appointments. Negotiate between sellers and buyers over property prices and settlement deals. Marketing for potential buyer through multiple social media platforms. Ability to set up and Build Business Relationships Knowable about Fair housing guidelines. Proficient in Housing terminology. Provided tours of Rental and for sale properties. 09/2013-02/2022- Dialog Direct Call Center Licensed Insurance Supervisor • Operations Supervisor • (BCBS, Allianz, Trans America, EHealth, Optum,) Managed over twenty employees in a call center environment/WFH. Manages Call Center Metrics/KPIs- Call AHT, Adherence, Quality goals, attendance. Performance. Managed Time off request, Attendance, Payroll. Participated in Hiring, Coaching, Agent Monitoring. Provide feedback to help the Agent in elevating his or her skills. Oversaw Escalated Calls or situations. Exceeding/Meeting Metric Goals/KPIs, managing a team of twenty or more, by providing feedback, coaching to help with their development in their position. Being an effective leader/supervisor by setting up the goals, enforcing the goals through effective communication. KEY SKILLS — COMMUNICATION Effective Leader Event Planner Negotiation Skills Multitasker Excellent Communicator Critical Thinker Analytical Conflict management Time Management Meeting/and exceeding Goals. Social Media Skills I have been able to communicate effectively during urgent times by showing empathy, and Listening to Customers concerns and complaints. I can use my Critical thinking skills to resolve issues in a prompt and effective way. LEADERSHIP My Most effective leadership qualities-Being able to Motivate and drive others to reach their potential to elevate. Being able to Lead with Integrity, and Humility. Working with a diverse group of people and being able to communicate effectively. REFERENCES Available Upon Request Contact this candidate PostJobFree Delete or Update my resume About Terms of Service Privacy FAQ Contact us