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Bilingual Customer Service and Sales Specialist with CRM Expertise
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Sign in Bilingual Customer Service and Sales Specialist with CRM Expertise Location: Birkirkara, Malta Salary: 40 k + bonus Posted: February 24, 2026 Contact this candidate Resume: Handling strategies on productivity and preparing an action plan on business development, costs and bar production. Managing purchase orders with suppliers and inventory control as well as training new staff members. Supervising and monitoring required conditions for each product and beverage, conducting maintenance of machines and equipments. Assistance manager Aug 2022- Present Ir Rizzu restaurant 2019 -2021 24/ intouch BPO, Bogotá/ Canadá/Usa Sales Agent/customer service GNC nutrición center/ up selling Fullfilled sales and customers queries in a timely manner at the same time multitasking: answering calls finding necessary resolutions, replying to emails and online chat requests, checking requirements, status of the bank transactions and shipping details whilst following the company protocols on quality assurance. 2017 - 2019 Luminess air makeups Sales agent/ retention Converted BBB (better business bureau) complaints and unwanted products into higher sales and returning customers. Took position of sales and customer care position in beauty and well-being industry. In short time became a trainer of the new team members. Profile I am a competitive and open person willing to learn and fulfill company's requirements im accordance with its vision, mission and targets. I have handled inbound and outbound calls, emails, and text messaging in both English and Spanish. I am highly skilled in CRM management, multitasking across systems, upselling, and providing high-quality customer service. I am seeking opportunities in the iGaming industry, with availability for remote work. Work Experience Reference Phone: +573********* Operation manager Phone: +356******** Restaurant manager Silia Grech Luisa Avila Skill CRM and customer database management. Effective multitasking, managing multiple communication channels simultaneously. Upselling and cross-selling strategies to maximize revenue. High-quality customer service, ensuring customer satisfaction and retention. Education High School diploma Barranquilla school 2002, 117 institute July, 2019 luminess company Top seller of the month Awards **************@*****.*** +356******** Contact Vince Pedraza Sales Representative Contact this candidate PostJobFree Delete or Update my resume About Terms of Service Privacy FAQ Contact us
