Sr. SQL Server DBA

Summary: Senior SQL Server DBA с 24-летним опытом в IT, включая более 18 лет администрирования SQL Server. Работал в Betsson и крупных международных компаниях, специализируется на производительности, резервном копировании и восстановлении, High Availability/Disaster Recovery и поддержке критичных production-систем. Ищет позицию Senior SQL Server DBA.

MS SQL Server
SQL Server 7.0-2018
Oracle Database
MySQL
PostgreSQL
Sybase ASE
Transact-SQL
Stored Procedures
Performance Tuning
SSIS
Transactional Replication
Log Shipping
AlwaysOn High Availability
Backup and Recovery
DBArtisan

Sign in Sr. SQL Server DBA Location: Manila, Philippines Salary: 170,000 Philippine pesos Posted: January 12, 2021 Contact this candidate Resume: EZEKIEL DULGUIME VERGARA *N Magnolia Tower Peninsula Garden Midtown Homes, Barangay 826, Penafrancia St., Paco, Manila Contact Nos: +632 999-***-**** Email: *********@*****.*** Administration Skills MS SQL Server version 7, 2000, 2005, MSSQL 2008, MSSQL 2008 R2 and 2012 Oracle Database 11g, 12c MySQL & Postgres Sybase Adaptive Server Enterprise 11.x, 12.0, 12.5.x, 15.x Replication Server 11.0.3, 11.5.1, 11.9, 12.x, 15.x Transact SQL, Stored Procedures Performance and Tuning Stored Procedures Optimization Data Transformation Services SQL Server Integration Services (SSIS) MSSQL Server Transactional Replication MSSQL Log Shipping Technical Skills Language and Software DBArtisan Sybase Central MS SQL Enterprise Manager MS SQL Management Studio Cyrano Visual Basic SQL Navigator SQL Advantage ISQL Unify Vision HTML Active Server Pages MS Office Lotus Notes MS Project Paradox for Windows 7 Professional Overview I am a Senior SQL Database Administrator and have 24 years of professional experience in Information Technology industry with over 18 years of experience as SQL Server DBA. My most enriching EXPERIENCE was working with BETSSON in Malta, PRUDENTIAL FINANCIALS in New Jersey USA and ASURION in Nasville, Tennesse, USA. Aside from my work experience, I'm an ITIL Version 3 Foundation CERTIFIED which I got a perfect score. SQL Server versions Handled: MSSQL 7.0, MSSQL 2000, MSSQL 2005, MSSQL 2008, MSSQL 2008 R2, MSSQL 2012, MSSQL 2014, MSSQL 2016, MSSQL 2018 My expertise and strong background are the following: Providing technical expertise in Database Management Working in partnership with other Developers in attaining highly optimized and innovative solutions Perform Database Administration tasks independently in MS SQL Server 7.0, 2000, 2005, 2008, 2008 R2, 2012, 2014, 2016, 2018 Perform MS SQL Server database setup, database upgrades, space management, backup and recovery. Diagnose and resolve performance issues, connectivity/security issues and database corruptions in a critical production environment. Setup and maintain High-Availability and Disaster Recovery solutions. Experience in supporting multiple SQL Server installations on a single box and very large databases. Experience in troubleshooting on MS SQL Server and AlwaysOn High Availability issues. Reviewing application’s access to the database structures. Review, where required, the purge/archive criteria. Document necessary for processes and procedures (creating KBs, runbooks, topology, etc) Capable of providing 24X7 supports in a critical production environment. I have carried out technical roles for several strategic projects where sophisticated solutions were implemented in a variety of computing infrastructures and system architectures. I led the front- end and back-end developments including end-user reports, implementation and support of Homegrown Applications. I demonstrated proficiency in planning, coordinating and execution of corporate projects from conception to completion with very minimal supervision. I have strong interpersonal communication skills. I am responsible, hardworking, proactive, good team player, independent, customer and result oriented. With these experiences, I established the following goals when working on a project: zero downtime, quick response time, quick resolution time, project shall be within scope, budget and schedule, 100% delivery and always work with urgency during deadlines. EZEKIEL DULGUIME VERGARA 8N Magnolia Tower Peninsula Garden Midtown Homes, Barangay 826, Penafrancia St., Paco, Manila Contact Nos: +632 999-***-**** Email: *********@*****.*** MS Cobol/CICS FTP Dameware Techtia Shell Client LeechFTP Putty Rapid SQL Cyrano Workbench Client 3.2 X Manager 1.3.9 Rational Clear Quest Remedy CA Service Desk Database Sybase Adaptive Server Enterprise MS SQL Server Oracle MySQL Postgres Sybase SQL Remote with Data Replication ODBC MS Access Paradox for Windows Operating Systems MS-DOS Sun Solaris 8 (UNIX) MS Windows 2003 MS Windows 2000 MS Windows 2000 Advanced Server MS Windows XP MS Windows 9x MS Windows NT Novell Netware Hardware DELL DEC Alpha 8400 Unisys Aquanta ES HP SunSparc Compaq Proliant Intel-based PCs Career Summary Unionbank of the Philippines under AKGC (Pasig, Philippines) Senior Database Administrator (March 2020 – Present) Betsson Group (Malta, Europe) Senior SQL Server DBA (April 2016 – February 2020) Betsson Group (Malta, Europe) Sportsbook DBA (April 2014 – March 2016) ASURION (Global City, Philippines) Global DBA Team (January 10, 2011 – March 31, 2014) Seven Seven Global Services Incorporated – Prudential Financials (New Jersey, USA) Sybase/MSSQL Database Consultant(May 2, 2007 – January 2011) AMERICAN INTERNATIONAL UNDERWRITERS (AIU) (Phils.) Sybase/MSSQL DBA 3(January 2005 – April 30, 2007) Sybase DBA 2(June 2001 – January 2005) EXPRESS TELECOMS (Phils.) Senior SQL DBA – Asst. Manager (April 2000 – May 2001) Project Manager/Systems Analyst (August 1999 – March 2000) EQUITABLE PLANS (Phils.) Senior DBA – Asst. Manager (January 1999 – July 1999) IT Experience and Consulting Unionbank of the Philippines under AKGC Level11 Tech (Pasig, Phils.) Database Administrator (March 9, 2020 – Present) My duties and responsibilities also includes: - Database support of multiple platforms such as MS SQL Server, Oracle, MySQL & Postgres - Working in partnership with the UBP DBAs providing knowledge transfers of Database deployments, data fixes, etc. - Installs and configure new SQL Servers - Monitor and Notify teams for DB Resource Utilizations - Providing performance tuning, implementations, fault tolerance and database administration - Apply knowledge of High Availability (HA) and Disaster Recovery (DR) options for MSSQL Server Implement operational automation Industry Experience iGaming Insurance (Underwriting) Systems Pre-Need Insurance Systems Education This individual holds a Bachelor Degree with a major in Computer Science from Adamson University and Business Systems from Systems Institute. While in College, he was an active member of Junior Philippine Computer Society from 1991 to 1994. Top 2 of the graduating class of Batch 311 in Programming and Business Systems at Systems Technology Institute (STI). Personal Data: Jake, a Protestant and Filipino by birth, is the eldest son in the family who was born on December 12, 1973 in Surigao City, Philippines. He became the Best Rebounder (Y2003), member of the mythical five (Best Power Forward – Y2002 to Y2004) and the Most Valuable Player (MVP - Y2003) in the AIU Basketball League. Also, he was awarded the Highest Pin for Men with the pins of 213 in AIU Bowling Tournament 2002, Top 9 of the Most Number of Spares and 2nd runner-up of the Highest Average Score Male in AIU Bowling Tournament 2004. Aside from that he play Chess, Volleyball, Billiards, Badminton and Table Tennis. Betsson Group (Malta) Sportsbook DBA (April 1, 2014 – January 31, 2020) My duties and responsibilities also includes: - Managing multiple databases for Sportsbook. - Providing technical expertise in Database Management. - Working in partnership with other Developers in attaining highly optimized and innovative solutions. - Monitor and Troubleshoot Database issues. - Knowledgeable in SQL Server and T-SQL as well as server Architecture and High Availability solutions. - Providing performance tuning, implementations, fault tolerance and database administration. - Troubleshooting and resolving database integrity issues, performance issues, blocking and deadlock issues, replication/log shipping issues, connectivity issues, security issues etc. - Performance Tuning, Query Optimization, using Performance Monitor, SQL Profile - Troubleshooting SQL Server related CPU, memory, I/O, diskspace and other resource contention - Apply knowledge of backups, restores, recovery models, database shrink operations, DBCC commands, Clustering, Availability groups - Apply knowledge of High Availability (HA) and Disaster Recovery (DR) options for MSSQL Server Implement operational automation - Apply knowledge of how indexes, index management, integrity checks, how statistics work, how indexes are stored, how they can be created and managed effectively - Apply knowledge of SQL Server tools (Profiler, DTA, SSMS, SAC, SSCM, PerfMon, DMVs and system sprocs) - Document necessary for processes and procedures (Confluence, Wiki page) - Installs and configure new SQL Servers - Deploy database change scripts provided by the Developers - Tuning T-SQL queries to improve performance - Advise Developers on the most efficient database designs (tables, datatypes, stored procedures, functions, etc) ASURION PDOC (Global City, Philippines) Global DBA Team (January 10, 2011 – March 31, 2014) My duties and responsibilities also includes: Provide troubleshooting of SQL Alerts across US Territories, Europe and Asia Pacific. Reviews and Approves RFCs under ITOLC (Information Technology Operational Logistics and Communications. Make Release Notes & Deploy RFCs (Change Requests) globally. Engaging on Bridge Calls CIRTs (P1,P2,P4). Acknowledged and Completes Incidents and Service Request via Service Desk. Database Support and Assistance across US, Europe and Asia Pacific Region. Database Support and Assistance for DEV/QA Environment in PDOC (Philippine Development and Operations Center). Veritas Clustering limited to DB Failovers. Installed and Configured SQL 2012 Enterprise Server Installed and Configured MS Clustering Failover Upgrade Database Administration Skills on MS SQL Server 2012 Prudential Financials (New Jersey, USA) under Seven Seven Global Services Incorporated Sybase/MSSQL Database Consultant – (May 2, 2007 – January 2011) As a Database Consultant, I am responsible in the Database engineering offshore support and implementation for Prudential Financials in New Jersey, USA. EZEKIEL DULGUIME VERGARA 8N Magnolia Tower Peninsula Garden Midtown Homes, Barangay 826, Penafrancia St., Paco, Manila Contact Nos: +632 999-***-**** Email: *********@*****.*** My duties and responsibilities also includes: Creation/Removal of userids. Implementing scripts into Sybase and MS SQL Server Production Servers. DBA offshore supports in the US and Ireland Production Servers. Performs vignette migration from (Development to QA, QA to Staging, Staging to Production). Maintaining and troubleshooting Sybase and MS SQL Servers. Maintaining and troubleshooting Replication Server and Log-shipping. Providing 24x7 on-call support. American International Underwriters Corporation (Phils.) (June 2001 – April 30, 2007) Sybase/MSSQL Database Administrator – Team Lead (Tier 1) As a DBA Lead, I am responsible in IT Infrastructure Support, Database Design & Implementation in Asia Pacific Region including Taiwan, Thailand, Malaysia, Indonesia, India, China, Korea, Australia, Guam, Philippines and Singapore. My duties and responsibilities also includes: Approval of data patches, verifying and applying of builds in all Underwriting applications, production support. DBA support in all Asia Pacific Region, installing and upgrading Sybase Adaptive Enterprise, monitoring database server’s health and tuning accordingly and using storage properly. Performs Back-Up and Recovery Managing database users and security. Works with the Development and Configuration teams to establish and enforce standards, performs data extracts/transfer/migration, setting up and maintaining data replication, setting up server scheduling and providing 24x7 on call support. He prepares documentations such as DB Release Notes to sites and DB Technical Documents. He finished the Database Operations Review in Australia, Indonesia and Remediation in Singapore. Assigned as the DRP Core Member of MRTC Disaster Recovery and Business Continuity Plan. EXPRESS TELECOMS (Phils.) (August 1999 – May 2001) Senior SQL DBA – Asst. Manager (April 2000 – May 2001) Project Manager/Systems Analyst (August 1999 – March 2000) As a Senior DBA – Asst. Manager, I am responsible in IT Operations, Database Design & Implementation. Provides main support for Prepaid, Postpaid, Billing, Internet Information System, Data Warehouse, Fraud, Development and Authentication Database Server. As a Project Manager/Systems Analyst, I am responsible in the analysis, design and implementations of Postpaid Reports, Cell card Activation and Broadcast Message Program. A Postpaid Report Program designed to facilitate the Customer Service and Collection & Billing Department for generating Postpaid Details & Summary Reports. A Cell Card Activation Application designed to facilitate the Cell card’s Activation for processing validation numbers randomly, Status, Balance and amount of the Cell Card. EZEKIEL DULGUIME VERGARA 8N Magnolia Tower Peninsula Garden Midtown Homes, Barangay 826, Penafrancia St., Paco, Manila Contact Nos: +632 999-***-**** Email: *********@*****.*** A Broadcast Message Program designed to facilitate the Collection & Billing Department to upload Subscriber MINs for any collections, billing, promotions, etc…. EQUITABLE PLANS (Phils.) (January 1999 – July 1999) Senior DBA – Asst. Manager As a Senior DBA – Asst. Manager, I am responsible in the entire Pension Plan Program involved in the analysis, design and development of the Pension Plan Program. Responsible in data gathering, data modeling, user training, systems test, implementation plans, maintain databases, tune-ups, backups, restore data and made status reports. Courses / Trainings Attended: Project & Time Management Introduction to SCRUM Updating your Database Skills to MS SQL Server 2012 (MS 40008) Implementing and Maintaining MS SQL Server 2008 Analysis Services (6234A) Implementing and Maintaining MS SQL Server 2008 Integration Services (6235A) Implementing and Maintaining MS SQL Server 2008 Reporting Services (6236A) Microsoft Clustering Training Information Technology Infrastructure Library ver 3.0 (ITIL) Spectrum and EHealth Communications Skills Fast Track to Adaptive Server Enterprise 15.0 Fast Track UNIX Scripting UNIX Systems Administration 1 Fast Track to Adaptive Server Enterprise Replication Server 12.0 Fast Track to Adaptive Server Enterprise 12.0 Performance and Tuning: Configuring Adaptive Server Enterprise SQL Server 2000 Overview for SQL Server Administrator and Developers Upgrading SQL Server 7.0 to SQL Server 2000 System and Database Administration: MS SQL Server 2000 MS SQL Server 7 Database Design Advance SQL Server 7.0 Administration Installing, Configuring and Upgrading SQL Server 2000 Transferring and Transforming Data in SQL Server 2000 Logical Database Design Relational Analysis and Design Project Management Effective Communication EZEKIEL DULGUIME VERGARA 8N Magnolia Tower Peninsula Garden Midtown Homes, Barangay 826, Penafrancia St., Paco, Manila Contact Nos: +632 999-***-**** Email: *********@*****.*** Negotiation Skills References George Adamson - Head of IT Sports Wagering Solutions at The Hong Kong Jockey Club Albert Corpus - DevOps Lead of Sportsbook at Betsson, Malta Contact this candidate PostJobFree Delete or Update my resume About Terms of Service Privacy FAQ Contact us


Service Representative Customer

Summary: Специалист клиентской поддержки с двухлетним опытом в iGaming: техническая поддержка онлайн-игр через чат, email и телефон, обработка депозитов и выводов, KYC, геолокации и бонусных кампаний. Ищет позицию в клиентской поддержке или операционной деятельности iGaming-проекта.

iGaming customer support
Live Chat
Email support
Телефонная поддержка
KYC
Геолокация
Обработка депозитов и выводов
Бонусные кампании
MS Office
Microsoft Outlook
Microsoft Excel
Документооборот
Внутренние эскалации

Sign in Service Representative Customer Location: Mays Landing, NJ Posted: October 16, 2020 Contact this candidate Resume: Jan Lloyd Santos SUMMARY Experienced frontline customer support who is hardworking, versatile, and reliable. Able to provide administrative support in a busy office working environment with a positive vibe. Dedicated, focused, and a great team player with a strong drive to succeed. HIGHLIGHTS • Documentation and Filing • Bilingual (Tagalog/English) • Outlook E-mails • Excellent Team Player • Customer Support thru phone calls and Live Chat • Proficient in MS Office EDUCATION 06/2014 – 05/2017 Stockton University – Galloway, NJ B.S. Business Administration GPA: 3.43 RELEVANT COURSES • Financial Management • Spreadsheet Design (Intermediate Excel) • Managerial Accounting • Human Resource Management • Financial Accounting • Organizational Behavior WORK EXPERIENCE 10/2018 – 10/2020 Customer Service Representative (iGaming) @ Golden Nugget Casino – Atlantic City • Online gaming technical support thru Live Chat, emails, and phone • Perform financial transactions including deposits and withdrawals • Process technical inquiries including Geo Location, KYC (Know your Customer) documentation requirements, and Bonus campaigns in accordance to the Terms and conditions. • Provide clear and concise communication during internal escalations to management that cannot be resolved by frontline support. 07/2017 – 12/2018 Total Rewards Coordinator @ Bally’s Casino – Atlantic City • Reviewed client’s account and providing complimentary rewards • Issued new player’s card to the guests while promoting Visa credit card • Bus information center (Greeted buses and announced bus schedules) 01/2017 – 07/2017 Crew member @ Taco Bell – Mays Landing, NJ • Food Prepping and Runner; operating both dine-In & drive-thru orders 04/2014 – 09/2016 Shift Supervisor @ Panda Express Restaurant Group – Borgata Casino & Six Flags Great Adventure • Overseen 8-10 associates per shift • Cashier, Front-end Customer Service Associate • Trained new international employees (Thai Exchange Student) Phone: (609) 214 - 8392 E-mail: ********@**.********.*** 4437 Yorktown Pl. Mays Landing City, NJ 08330 Contact this candidate PostJobFree Delete or Update my resume About Terms of Service Privacy FAQ Contact us


Sales Social Media

Summary: Специалист по корпоративным продажам и административно-финансовому управлению с более чем 7 годами опыта в финансах и свыше 5 лет в hospitality, включая работу с корпоративными клиентами, бюджетами, отчетностью и развитием партнерской сети. Рассматривает позицию Sales Social Media, однако в резюме не подтвержден опыт в affiliate, digital или social media marketing.

Корпоративные продажи
Account management
Развитие клиентской базы
Переговоры с клиентами
Revenue management
Финансовая отчетность
Бюджетирование
Бизнес-планирование
Налоговая отчетность
Расчет заработной платы
Администрирование счетов
Работа с банковскими организациями
Управление бронированиями
Sales & Marketing
Планирование коммерческой стратегии

Sign in Sales Social Media Location: Swieqi, Malta Posted: August 28, 2020 Contact this candidate Resume: SUSANA AZORIN MEDINA E: ***************@***.** - T:+356******* Nationality: Spanish Over 7 years working on Finance managing the administrative and account department, preparing accounts and tax returns, administering payrolls, presenting reports, budgets, business plans and financial statements, negotiating with banks and meeting clients. Over 5 years of Hospitality experience, of which 4 years in Malta covering sales & commercial roles. Starting my journey in UK with Hambleton Hall Hotel, a luxury boutique hotel, as a Restaurant Management Trainee taking care of weddings and events of high-standard. Moving to Malta to progress in the Hospitality industry, especially in luxury and 5* hotels. My role as a VIP Butler gave me a whole knowledge of the hotel business. Continuing my growth to Reservation Agent at Radisson Blu and moving forward into Sales & Marketing thanks to my current role as a Corporate Sales Coordinator, assisting the Corporate Sales Department cluster of 3 properties including Radisson Blu St. Julian’s, Corinthia St. Georges Bay and Corinthia Marina Hotel with a total of 973 keys and multifunctional venues. Last but not least and after 5 years of Practice as a Pilates student and 4 years as a Yoga trainee I can say with pride I made a dream comes true becoming certified as a Power Yoga Teacher by Power Yoga World. WORK EXPERIENCE May 2020 – At present “Freelance Yoga Instructor” • Practice in Asthanga/ Vinyasa Yoga, Pranayamas, Bandhas & Meditation. • Following the principles in Injury Prevention, alignment In Yoga poses, understanding, correction, assisting, encouraging, caring and guiding the progress of each student in each yoga lesson. • Ensuring an ethical & moral protocol. • Applying Anatomy & Physiology into the yoga practise. Basic knowledge of various body systems. Functioning of various organs and other systems which are affected by yoga. Health benefits of yoga techniques, precautions & contraindications. • Applying of Yoga, Philosophy, Ashtanga yoga (Yama, Niyama, Asana, Pranayama, Pratyahara, Dharana, Dhyana & Samadhi), Yoga Sutras by Patanjali, Kundalini & Chakras and Nadis. June 2018 – At present “Cluster Corporate Sales Coordinator” Radisson Blu Hotel St. Julian s Malta, Corinthia St. Georges Bay & Corinthia Marina Hotel. Cluster of 3 properties including Radisson Blu St. Julian’s with a total of 525 keys, Corinthia St. Georges Bay with 248 keys and Corinthia Marina Hotel with 200 keys. • Created a comprehensive strategic action plan which led to achieve a higher ADR than budgeted in 2019, achieved the following result: Growth of 20% in occupancy. 171% on revenue target. • Doubled the Hotel accounts in portfolio, in the same way, an average of 30% of which made by the strong relationship with existing partners by the persistent work in the idenfication of new markets. • Developed new accounts of following segment: shipping, aviation, Igaming and filming which produced 60% to revenue target in 2019. • Drove efficiencies during prospecting period which resulted into 20% new closed deals – meeting in and out of Hotel & show rounds -decisión makers-. • Successfully completed a new Incentive Scheme for bookers plus the launch or our Elite Cards, a new loyalty programme developed specially to beneficiate corporate employees. • Implemented new commercial campaigns, standing out the biggest and magnificent Corporate Event carried out in 2019 with a participation of more than 1000 accounts. • Successfully reduced by 40% the time invested in contacting by the implementation of new idea on reports. • Excellent recognition from existed and new accounts, congratulating the proficient job carried out under my name, through the booking process, dealing with outstanding diligence document such as contracts, invoices, correspondence, …. developed of a new tracking process which resulted in accurate data analysis and guest feedbacks. July 2017 – October 21018 “Sales and Image Consultant Specialist” Cortefiel Fashion Shop at Baystreet Shopping Mall Malta • Successfully reached the highest UPT as per Unit sales per Transaction during an average of 5 consecutive months remaining always on the top 3. • Highly recognition on social media due to customer satisfaction and service effectiveness standing out the outstanding knowledge of the brand and the products, specially the way they were looked after during the sales process. • Successfully implemented and promoted new products and campaigns. • Utilize price list and other product information in preparing sales documents for processing. July 2017 – May 2018 “Reservation Agent” Radisson Blu Hotel St. Julian s Malta • Successfully increased the number of direct reservations by ensuring the booking process has been carrying out efficiently and in time, understanding the hotel’ policy on guaranteed reservations and no-shows, processing advance deposit and payments, processing cancellation, monitoring arrivals and tracking room availabilities. • Successfully assisted in the implementation of a new upselling online platform led to increasing the total management revenue and maximizing productiveness. • Recognized references on platforms such us Booking.com. • Assisted building an Accurate coordination system with other department specially Sales by the implementation of internal communication strategies. June 2016 – June 2017 “Club VIP Butler for 80 luxury suites” Intercontinental Hotel St. Julian s Malta • Successfully assisted in the opening of our 80 luxury suites in 2017. • Droved an extended sales strategy supporting the sales department in their daily basis. • Successfully upselling skills with knowledge in selling hotel suites and VIP packages. • Assisted in the positioning of the Hotel on the top of the most desirable destination for VIP guests. • Developed high-standard knowledges as a personal butler, taking care of the booking process, dealing with outstanding diligence document and correspondence. Contacting with guest at the airport, performing personal show rounds, being proficiency on problem handling, developing tracking process which resulted in accurate data analysis and guest feedbacks. • Collaborated in the organization of the EPP (European People s Party) lunch holding in Malta 31st March 2017. January 2015 – February 2016 “Restaurant Management trainee” Hambleton Hall Hotel Relaix & Chateaux Hambleton England • Successfully skills as a weddings and events sales planner in a luxury environment and 1 Michelin Start Restaurant. • Developed accurate plan restaurant which lead to increase sales levels and profitability by assisting the management department. • Outstanding service under my responsibility by coordinating the staff and operation on events up to 50 people during my trainee period. • Full knowledge of dishes, menus, dietaries and special requests. • Assisting on meeting with customers, handling enquiries. September 2005 – December 2013 “Account Clerk & Administrative Asssitant” Hecora Mobiliario S.L. Murcia Spain • Accountancy duties. • Monitoring incoming and preparing outgoing invoices and ensure that those were processed on time for payments. • Dealing with debt collections and payments schedules, performing debtor and creditor reconciliations, checking margins and discrepancies. • Preparing periodical reports, VAT returns and payrolls. • Responsible for petty cash and credit control. April 2005 – June 2005 “Internship” CETEM (Technology Center of the Wood and Furniture Industry of Murcia Spain • Carrying out administrative and accountant works. • Organizing training course. LANGUAGUES Spanish - Native English - Fluent EDUCATION AND TRAINING 2020 – Power Yoga Teacher 200 h. Power Yoga World in Malta 2012 – 2013 “Master in International Trade” 600 h EUDE Business School & Maria Cristina del Escorial University Madrid Spain 2010 – 2012 “Master in Financial Management” 940 h EFEM Business School Madrid Spain 2003 - 2005 “Management and Finance Technician Specialist”. Business School Jose Luis Castillo Puche Murcia Spain 2013 – 2014 “Advance Specialist in International Trade” The Chamber of Commerce Murcia Spain 2009 – 2010 “Accountancy Technician Certificate” System Group Business Center 2003 - Honors Certificate Rewarded Business School Jose Luis Castillo Puche Murcia Spain INTERNATIONAL EDUCATION 2013 “Cambridge Esol Examination Certificate in English” 2012 “Trinity College London Certificate in English” 2012 “Galway Cultural Institute Certificate in English” 2012 English course in “Commercial and Business Administration” 2005 – 2007 Certificate in English Language School”. ORGANISATINAL & MANAGERIAL SKILLS • Collaboration in a business event for 400 business clients hold by Radisson Blu Malta & Corinthia Hotel group in August 2019. • Whilst working at Intercontinental Hotel, I collaborated and helped in the organization of the EPP (European People s Party) lunch holding in Malta 31st March 2017. • VIP butler for the directors and actors of “Sense 8” during their stay in Malta in August 2017. COMPUTER SKILLS & CERTIFICATES • Competent with most Microsoft Office programmes. Experience with HTML • Documentary Credit and INCOTERMS by The Chamber of Commerce in Alicante Spain • Documents in International Trade by The Chamber of Commerce in Alicante Spain • International Contracting of Sales Representatives by The Chamber of Commerce in Alicante Spain • Competitive Intelligence for Internationalizing a Company by The Chamber of Commerce in Alicante Spain • The Search of the Competence by The Chamber of Commerce in Alicante Spain • Conferences about Formal Protocol for Corporates, Marketing Strategies and Organization of Business Events. • Academic Excellence Award in 2006 *Available to travel *Available to change address *Driving license Contact this candidate PostJobFree Delete or Update my resume About Terms of Service Privacy FAQ Contact us


Social Media Customer Service

Summary: Специалист с опытом в iGaming, CRM-маркетинге, retention/reactivation и клиентской поддержке на польском рынке. Работал с email-, SMS- и social media-кампаниями, контентом, отчетностью и операциями онлайн-гемблинг брендов; ищет позицию в Social Media Customer Service.

CRM-маркетинг
Email-маркетинг
SMS-маркетинг
Social Media Marketing
A/B-тестирование
Копирайтинг
Создание landing pages
Salesforce
SaleManago
Retention-маркетинг
Reactivation
Customer Support
Онлайн-платежи
GGR/NGR-отчетность
Анализ кампаний

Sign in Social Media Customer Service Location: Legionowo, Masovian Voivodeship, Poland Posted: October 04, 2018 Contact this candidate Resume: MATEUSZ SZCZUKA WARSAW POLAND +48-507-***-*** *******@*****.*** MATEUSZ MAREK SZCZUKA PROFESSIONAL EXPERIENCE BRAND OPERATIONS EXECTUTIVE – MARKETING DEPARTMENT, EVEREST GROUP, MALTA MARCH 2018 – OCTOBER 2018 - Writing engaging campaign emails, newsletters, landing pages, onsite banners and press releases for online gaming and sports betting brands; - Translate English copy/content in to native language; - Work with the creative team to execute ideas through multi-channel; - Producing brand communications that not only follows the guidelines and tone of voice, but appeals to our customers and inspires action; - A/B-testing of copy and content, analysing and reporting results - Work within teams to produce inspiring creative concepts. CRM CAMPAIGN SPECIALIST, ETOTO SP. Z O.O. WARSAW, POLAND APRIL 2017 – MARCH 2018 - Coordination, implementation and monitoring of CRM campaigns (e-mail, SMS, social media) - Preparing reports during and after the campaign - Assistance in creating reports on company results and market analyses - Cooperation with the Customer Service Department - informing about planned CRM activities and collecting customer feedback about campaigns - Support in communication with providers and tool management for retention operations - Cooperation with the Acquisition and VIP Department in the planning and implementation of operations, analyses and reporting - Creating player revenue reports based on GGR/NGR - Campaign planning and execution in Salemanago, Salesforce CUSTOMER SUPPORT AGENT, BETSSON GROUP, MALTA OCTOBER 2016 - APRIL 2017 Betsson Group offers digital and mobile gaming entertainment, offer a multitude of games in the casino, sportsbook betting, poker, bingo, and scratch tickets. - The daily activities include helping our customers via email, chat, telephone and being a representative externally towards to customers. - Cooperation with payments, risk and fraud departments. REACTIVATION SALES AGENT (POLISH MARKET), ENTERACTIVE LTD, MALTA JUNE 2016 - OCTOBER 2016 Enteractive Ltd. is a Swedish company based on Malta that has been successfully working with the industry’s leading iGaming companies . Pioneer in retention and customer reactivation services for leading iGaming operators. - Outbound calls, retention calls - Customer support, online payments support - Contact and close the sale of return business from existing customers - Develop strong customer relationships to encourage repeat business BUISNESS SALES AGENT, ENERGOPULS POLAND OCTOBER 2012 -DECEMBER 2014 Manufacturer of multimedia devices for public buildings and shopping malls. Preparation of commercial offers and customer acquisition, cooperation with suppliers and quality control of products. Coordination of design, production and assembly. Developing multiplatform applications for interactive way finders. Mobile applications with interactive maps for shopping mall’s. - Active customer acquisition from the whole Europe; - Building and maintaining long-term relationships with customers; - Negotiating the terms of cooperation; - Contact with the customer B2B; - Managing company website WordPress and social media campaigns PROJECT MENAGER, BOARD MEMBER, SAFEWORK SP. Z O.O. POLAND FEBRUARY 2008 - OCTOBER 2012 Safework Group, technical solutions for public use, interior design's and creative production fabricators. Since 2006 specialized in unique project's all round the country. In company portfolio are realizations like biggest Interactive Video Wall (Sky Tower - Wroclaw/Poland), complete interior design and production for Film Studio (ATM - Warsaw/Poland), Digitals Signage Monument with industrial look (18 meters height), in one of biggest Polish shopping center (Silesia - Katowice/PL) and many others.. - Led a team of 10 employees for design it creation that included production timetable, cost control and project coordination. - Collaborating with graphic’s team and code developers. EDUCATION WROCLAW UNIVERSITY OF INFORMATION TECHNOLOGY (2005-2008) - POLAND First degree, engineering studies Specialization: Computer Graphics VI HIGH SCHOOL IN OPOLE, POLAND - PROFILE HUMANITIES AND LEGAL Fluent knowledge of English, speaking and writing Native speaker in Polish, fluent in speaking and writing. Professional knowledge of: MS OFFICE, EXCEL, CRM SOFTWARE. SALESMANAGO,SALESFORCE, Income Access, HTML, CSS, Adobe Dreamweaver, Photoshop CMS platform, Google analytics, G4 Responsible Gaming Certificate Contact this candidate PostJobFree Delete or Update my resume About Terms of Service Privacy FAQ Contact us


IT Manager

Summary: IT-руководитель уровня CTO/IT Director с опытом около 10 лет в управлении корпоративной инфраструктурой, системным администрированием, сетями, ERP и службой поддержки. Руководил распределёнными IT-командами и проектами, внедрял процессы change control, help desk, мониторинг и решения для дата-центров, LAN/WAN и коммуникаций; открыт к релокации и поиску новой позиции.

IT infrastructure management
Systems administration
Network engineering
Cisco
LAN/WAN
VoIP
Cisco Unified
Skype for Business
Microsoft SharePoint
Microsoft Excel
Microsoft Exchange
ERP
Data center design
Help Desk
MS Project

Sign in IT Manager Location: Opelousas, LA Posted: September 29, 2018 Contact this candidate Resume: Damian Frilot CTO/IT Director Opelousas, LA ****0 ******.******@*****.*** 337-***-**** Global Information Technology Professional Willing to relocate: Anywhere Authorized to work in the US for any employer Work Experience CTO/Engineer Catalyst Holdings July 2009 to July 2018 Energy and Technology Capital Ventures We look at companies that require funds to expand their company, start-up a project or new company or even buy-out we offer such services. We are also interest in Renewable Technologies and Biotech's, Real Estate, Green Energy, Solar technologies, Start-ups, Mergers and Acquisitions, Buy-out, Expansion, Entertainment Responsibilities Included: • Participated in various company IT projects and collaboration with various vendors on project requirements, SLA's and budgeting using MS Project. * Sservice Delivery both upstream and downstream • Streamlined Global Help Desk and IT support methodologies resulting in reduced support calls and down time. • Implemented IT/Company Change Control processes/measures using various tools including MS SharePoint, Skype for Business, MS Excel, and Exchange Messaging Services. • Engineered and implemented many ERP solutions. • Managed IT and Help Desk staff located throughout Europe. • Participated in corporate data center & server/network design and implementations. • Collaborated with internal staff and vendors for Corporate LAN/WAN/VOIP (Cisco Unified, Skype Business Messaging) site network upgrades. • Implemented mobile/instant messaging & messaging solutions for corporate and consultant divisions,including BB's, SmartPhones, audio/video conferencing, WI-FI and wireless Broadband technologies. • Implemented tier one through three for Systems Administration and Engineering along with all networking devices primarily being Cisco for corporate and consultant divisions, including BB's, SmartPhones, audio/video conferencing, WI-FI and wireless Broadband technologies thought Europe. CTO/Engineer B3W Group LTD July 2008 to 2009 Responsible for ensuring that the IT infrastructure, inclusive of the web site and application software, is maintained so as to effectively satisfy business and customer functional requirements in a secure environment. • Ensure that the IT infrastructure is set-up effectively and securely so that it will adequately serve the business., Skype for Business • Develop monitoring techniques and tools to constantly monitor the systems so that any problems can be quickly identified and rectified. All problems must be logged. • Keep up to date with technical matters relating to Internet based implementations and other technologies. • Ensure that you understand and adhere to the correct application of security procedures when managing and maintaining the company's systems. • Review and assess all computer related problems reported by both company employees and customers and where applicable and possible implement the necessary solutions. • Maintain a good working relationships with all suppliers of software, telecommunications and hardware devices and to act as the sole contact between the company and its IT related suppliers. • Ensure, through regular review of maintenance agreements that they are satisfying the company's support requirements and request changes when necessary. • Maintain all system documentation and diagrams up to date at all times. • Be available to travel on IT orientated trips, either locally or overseas, as the company may reasonably require from time to time. • Maintain the back-up strategy and regularly test and update Disaster Recovery Procedures to ensure that they are sufficient to adequately protect the company's business in the event of disaster. • Perform regular capacity checks on the system to ensure that upgrade measures are taken proactively rather than reactively. Network Operations Administrator Pegasus International - Lafayette, LA October 2007 to January 2008 Manage and maintain network, systems, installations and support issues. • Responsible for defining the architecture, evaluating products and implementing new technology into the network infrastructure. • Evaluate multiple vendor data products through documented test plans, select vendor, and develop engineering specifications and guidelines for these data products. • Work with departments to develop and enhance networking and security products and services through the product implementation process. • Establish and document standards, policies and procedures. • Interfacing with high profile customers during both the pre-sales and post sales installation processes. • Project managing and supporting large network projects. • Responsible for Network VPN, Firewalls, and Devices. Network Operations Engineer CCBill EU August 2006 to August 2007 Manage and maintain network systems installation and support issues. • Responsible for defining the architecture, evaluating products and implementing new technology into the network. • Evaluate multiple vendor data products through documented test plans, select vendor, and develop engineering specifications and guidelines for these data products • Work with departments to develop and enhance networking and security products and services through the product implementation process. • Establish and document standards, policies and procedures. • Provide technical support and training to Operations (NOC), Sales Engineering, and Account Management on all related technologies. • Interfacing with high profile customers during both the pre-sales and post sales installation processes. • Project managing and supporting large network projects. • Responsible for Network VPN, Firewalls, and Devices. Third Party Systems Engineer FEMA-Federal Emergency Management Administration October 2005 to May 2006 • Performed troubleshooting for 4000+ end-users, server administration, configuration management and problem resolution support. • Serve as problem resolution specialists with an ear to the pertinent issues at hand. Support includes coordinating, dissemination and resolution of trouble tickets, LAN Administration, Internet, Customer developed application and integration, and End-User Client Workstation troubleshooting and Software Assistance. • Tier 1 and Tier 2 configuration and troubleshooting of hardware and software issues as they affect Internet/Intranet access, peripheral device (Blackberry), configuration and support configuration, interoperability issues and network access, and TCP/IP interfaces. IT Consultant/Contractor Global IT Resources September 2003 to September 2005 • Managed Large IT Staff of up to 18 employees and 50-75 sub-contractors. • Provided hands-on administration of corporate IT functions as well as implementations. • Oversaw and implemented the areas of computer operations, systems analysis, programming, technical support and training for internal and field personnel, plus overseas operations. • Coordinated and recommend purchases of new equipment and systems to support organizational needs. • Managed connectivity and integration between US, UK and other country facilities both land based and offshore. • Provided guidance to specific departments in assessing technology requirements and determining system solutions. • Designed, configured, installed, and maintained local area network hardware, software, and telecommunications services such as personal computers, system software, software applications, printers, servers, routers, bridges, switches, modems, cabling, and Internet service providers. • Developed and implemented policies and procedures related to network hardware and software acquisition, user support, security, and backup. • Established and maintained network users, user environment, directories, and security. • Trained users on software and equipment usage. • Responded to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs. • Developed and communicated standards for use, operations, and security of network, personal computers, and data. Skills Utilized: MS Windows 2003 Servers, Linux Servers, Novell Netware Servers, MS Windows 98/2000/XP/XP Pro, Thin Client, Terminal Servers, MS Office Suite, GroupWise, MS Outlook, MS Exchange, Lotus Notes, DHN, DHCP, SPX/IPX, WINS, Dell PowerEdge Servers, IBM Blade Servers, Dell OptiPlex Desktops, Dell Precision Workstations, Dell Latitude Laptops, Toshiba Desktops, Compaq DeskPro Desktops. Instructor ITI Technical College November 2002 to September 2003 Courses: Networking, Microsoft NT/2000, 2003 Novell, and A+ CEO/CIO/Lead Systems Engineer Louisiana Information Systems Inc August 1994 to May 2002 • Managed 58 employee and sub-contracting engineers, administrators, and technicians. • Researched, evaluated and implemented 451 servers Novell 4x-6x(300) & Microsoft NT4-2000 (151). • Negotiated contracts with and coordinated activities of hardware, software, telecommunications, support, and training vendors. • Developed and implemented disaster recovery procedures. • Performed Network administrative duties of over 4500 users both in the Gulf of Mexico, New Orleans and Houston. • Monitored and accessed server performance using Sniffer software. • Maintained system wide virus protection using LAN/WAN and workstation virus detection packages. • Installed and configured remote administration tools on all corporate servers to allow administrators to manage servers from remote locations, increasing technician productivity. • Responsibilities include Pre-Sales support, design, implementation, and maintenance of routed and switched network installations. • Evaluated customer requirements and assisted in building a network solution for customer sites, including deciding on a network protocol, routing protocol, and any remote access (dial-up or VPN) configurations that may be required. • Perform Pre-sales engineering, configuration and testing of all router and switch equipment before installation, installation and post-sale support of all installed equipment. • Administered Windows 2000/2003 and NT domains, including user and group creation and maintenance, Exchange E-Mail server administration and maintenance, monitoring and optimization of all servers, installation, configuration, maintenance, troubleshooting and repair of client PC's, routers, switches, hubs, and peripherals. • Worked very closely with the user community in comprehensive planning, process mapping and developing functional and technical plans to simplify business processes. • Mentored and guided Team Members in planning and executing Project's Tasks. Skills Utilized: Novell NetWare 4.X/5.X/6.X Servers, MS Windows NT 4.0/2000/2003 Servers, DHCP, DNS, WINS, TCP/IP, IPX/SPX, MS Exchange, MS Outlook, Sniffer Software, SAN's, Cisco Routers/Switches, Nortel Switches/Routers/Hubs, MS Office Suite, MS Windows 3.X/95/98/NT/2000/XP, Dell PowerEdge Servers, IBM Servers, Gateway Servers, HP Servers, Compaq ProLiant Servers, Dell Desktops, HP Desktops, IBM Desktops, Compaq Desktops, Gateway Desktops, Dell Laptops, HP Laptops, Compaq Laptops, IBM Laptops, Gateway Laptops, GroupWise, Lotus Notes Systems Administrator Cellular One 1989 to 1994 • System Administration of 100 + user network in LAN/WAN Novel environment. • System development to increase accounting system needs. • Implemented training courses for all employees. • Communicated with other departments to report and resolve software, hardware, and operations problems. • Consulted with department managers to develop system solutions consistent with organizational objectives. • Researched and evaluates new technologies. • Negotiated contracts with and coordinates activities of hardware, software, telecommunications, support, and training vendors. Skills Utilized: Novell Netware, GroupWise, and Proprietary Software - Celltek Education BS in CS USL - Lafayette, LA August 1985 to June 1989 Skills Program Management, PROJECT MANAGEMENT, Management, IT Management, Service Delivery, Change Management, Negotiation, ERP, Cloud Computing, AWS, Scripting Python/Powershell, Agil, POS, SAAS Additional Information SPECIALTIES • IT Management • iGaming • Project/Program Management • Energy • Startup Consultancy HARDWARE/Software: Dell PowerEdge Servers, IBM Blade Servers, Gateway Servers, HP Servers, Compaq ProLiant Servers, Dell OptiPlex Desktops, HP Desktops, Gateway Desktops, Dell Precision Workstations, Dell Latitude Laptops, Toshiba Desktops, Compaq DeskPro Desktops, HP Laptops, Compaq Laptops, IBM Laptops, Gateway Laptops, Cisco Routers/Switches, Nortel Switches/Routers/ Hubs. Skype/Skype Business Administration PROFESSIONAL SKILLS SUMMARY Establish technical vision and lead all aspects of the company's technological development. Manage implementation, maintenance and development of the technology application in support of business operations. Lead product development effort in collaboration with collaboration with executive management, internal and external stakeholders in support of developing industry leading service solutions. Work in consultation with other functions, including operations, client service, business development and finance as an advisor of technologies that may improve their efficiency or effectiveness. Collaborate with executive leadership members in directing the company's strategic direction, development and future growth. Influence the outcome of sales proposals through the design and the articulation of customer specific solutions. Create and maintain production reporting capabilities to determine productivity, quality of output and cost of service. Contribute to the collection, documentation and analysis of business requirements and implementation decisions. Successfully define work flows, jobs, and reporting relationships to obtain optimum effectiveness. Create/conceptualize new systems, programs, or products with significant business impact. Develop and manage departmental budgets and business plans. Act as an advisor that troubleshoots and resolves extremely complex problems within multi- departments and/or cross-functional areas. Approve organizational structures and supervisory relationships in a functional area or department. Responsible for overall success of function within multi-departments and/or cross-functional areas. Contact this candidate PostJobFree Delete or Update my resume About Terms of Service Privacy FAQ Contact us


Chief Architect

Summary: Chief Architect и VP по новым технологиям с более чем 25-летним опытом управления технологиями и продуктовой разработкой, преимущественно в gaming и iGaming. Руководит архитектурой, инновациями, интеграциями и миграциями, облачными платформами и глобальными командами; ориентирован на стратегические технологические и executive-роли.

iGaming
ADW-системы
Enterprise Architecture
Cloud Computing
AWS
Интеграции и миграции
Онлайн-казино
Онлайн-покер
Streaming
Messaging
Funding-платформы
Agile Scrum
Rally
Continuous Integration/Deployment
Socket Server

Sign in Chief Architect Location: Louisville, KY Posted: July 17, 2018 Contact this candidate Resume: Adam Zderski ***** ******** ***** ** ***********, KY 40023 Phone 404-***-**** e-mail ********@*****.*** CAREER SUMMARY Technologist & Product executive with over 25 years of global technology leadership experience with a successful track record covering various industries such as communications, media devices, print technologies and predominantly gaming where I have spent the better half of my career. Proven ability for building and motivating global teams to improve and execute on new initiatives, implementing industry best practices and exceed expectations. I have a passion for defining and strategizing company goals then drive the implementation assuring success and achieving fruitful growth through the commercialization of the innovation. I am results oriented balancing both business objectives with technology solutions and a willingness to embrace change. Non-technical skills include hands on experience with mergers and acquisitions having key role in technology due diligence, contract negotiations, vendor management, operational support, business development and resource management. Industry Specialization: iGaming, Advance Deposit Wagering (ADW) systems, Streaming, Integration, Messaging, Funding with B2C & B2B solutions. Experiences include a broad range of functional knowledge and technologies coupled with significant depth in several key areas outlined below: Organizational Leadership Strategic & Operational Technology Planning Specialize in online Casino Slots & Poker Operations Managed & Developed strategic Integrations & Migrations Partner & Contract Negotiations Technology & Languages Product Software Engineering Professional Services Process Improvement (Agile Scrum, Rally) Emerging Technologies and Enterprise Architecture Cloud Computing AWS, Google Analytics SDK, Frameworks & APIs Support Multi-Threading, Socket Server & Security Continuous Build and deployment Digital Audio and Video WMP, DRM Real-Time embedded software Research & Development PROFESSIONAL EXPERIENCE CDI – Churchill Downs November 2016 to Present Chief Architect, VP – New Technologies Head of new innovations working directly with the executive team I oversee all new initiatives from conception, research and development, outsourced competitive bidding, contract negotiation, execution and delivery. Primarily my responsibilities are to ensure the company’s new innovations and platforms are engineered and aligned to product vision providing the anticipated business value. Developing relationships and engaging strategic partners, both internal and external, I own technical strategies, architecture guidelines and standards by being the technical voice for architecture, the technology roadmap for platforms, systems and responsible for delivering successful, on time, and on budget projects for these platforms and systems. CDI – Churchill Downs June 2014 to November 2016 Senior Director of Engineering, Architect Member of the executive team leading multiple development teams trailblazing both iGaming and ADW platforms for global consumption delivering strategically architected extensible product add-ons for a suite of enterprise applications. Working with keys executives in multiple business units across the organization I have managed innumerable vendor integrations, implemented new policies and delivery practices achieving enormous efficiencies in product lifecycle. Recruited to jump-start product development for a new online casino platform I joined Churchill Downs as part of the business and technology leadership team. Responsible for the enterprise architecture of iGaming & pari-mutuel platforms I play a key role in the management of development, technology and deployment operations. Leading the technology for several scrum teams I oversee, define and vet the organization’s enterprise architecture via an inspirational leadership with organic individualization for growth. Architecture Council advisor to Churchill Downs Executive team Reduced development churn by setting clear enterprise architecture, instilling greater confidence in our SDLC Built key relationships across the organization strengthening strategic implementation goals Devised and lead enterprise deployment strategy Developed key relationships with vendors and partners working to ensure their technology meets our needs Alternative evaluations of product and vendor selection Architected a Micro-service Multi-tenancy platform for oBonus engine handling significant peak loads over marquee events totalling over $1B in handle oVIP engine oCRM Back Office oMultiple Remote Gaming Systems RGS oFunding service Executed the operations and development of a digital 50/50 program targeted at over 300k printed ticket sales in a single event Working with key vendors and our internal teams I managed greater than a dozen vendor integrations WMS Gaming May 2009 to June 2014 Senior Principal Software Engineer – Director of Core Platform Services Leadership of global team architecting developing client/server casino platform for Williams Interactive. Including team mentorship and collaboration, technical requirements gathering, architecture, documentation and implementation delivering application framework technologies that reach across several B2B & B2C platforms and partner casinos. Quintessential in the architectural development of an enterprise iGaming solution for Williams Interactive division. In this role I was responsible for technical requirements gathering, peer design reviews, documentation and implementation. Poised in the technology team that designs and implements application framework technologies that reach across several platforms spanning across Web, desktop & mobile. Delivered highly visible iGaming products in both B2C & B2B spaces Developed an Agile program Served as key member of the Patent Committee Championed a forward-thinking architecture for existing platforms Authored several critical software components allowing high volume transactions Fostered culture of innovation by leading product and technology brainstorming sessions Inspired others via collaborative engagement Alternative evaluations of product and vendor selection Integrated 10+ vendor integrations including oCasino Platforms oAnalytics oXMPP/Jabber chat oJackpot system Led team in applying leading edge technology to deliver innovative, dynamically interactive solutions for large online casinos Earlier Career AT&T October 2005 to May 2009 Technical Senior Architect DAVE Networks, Inc. October 2002 to September 2005 Chief Software Architect ZapMedia.com March 2001 to October 2002 Chief Architect Colorbus Pty. Ltd. December 1996 to May 2001 Senior/Lead Software Engineer IGT/Olympic Video Gaming June 1993 to May 1997 Senior Software Engineer - Technical Team Lead EDUCATION & CERTIFICATES Bachelor of Computing (Digital Technology), Monash University (Clayton), 1993. Team Building, SportsMind, Human Performance Technologies, Inc. Advanced Computer Security, Stanford University. Contact this candidate PostJobFree Delete or Update my resume About Terms of Service Privacy FAQ Contact us


Customer Service Sales

Summary: Специалист по продажам, клиентскому сервису и аккаунт-менеджменту с более чем 15-летним опытом в разных отраслях, включая iGaming. Руководил командами, развивал клиентов, работал с VIP-аккаунтами, отчетностью и решением биллинговых споров; ищет позицию с высокой ответственностью в продажах, customer service или операционном управлении.

Customer Service
Sales
Business Development
Account Management
VIP Account Management
iGaming Support
Биллинг и работа со спорами
CRM и базы данных
MS Office
Онлайн-чат и email-поддержка
Телефонные продажи
Подбор и обучение персонала
Управление командой
Подготовка отчетности
Бюджетирование и контроль затрат

Sign in Customer Service Sales Location: Manila, NCR, Philippines Salary: 100,000 pesos Posted: November 05, 2017 Contact this candidate Resume: SUMMARY - HIGHLIGHTS Dedicated sales and customer service professional with 15+ years of experience. Respected builder and leader of customer-focused teams. Proven track record of developing new business and motivating a team to consistently exceed targets. Passionate about achieving the challenging position that allows meaningful contributions to a business success and customer satisfaction. High level computer skills- MS Office. Native language Czech/Slovak, fluent in English and German. Superb leadership, interpersonal, planning and communication abilities. Goal-oriented and able to handle multiple tasks. Organized, able to work under pressure and solve problems with no or minimum supervision. Diligent attention to detail, persistent, creative and driven. Team player but also able to work fully independently. Successful history of process improvements, time management, data management, new client development, VIP account management, customer needs assessment. Excellent verbal, written and interpersonal communication skills, Strong administrative skills, with attention to detail, A keen interest in iGaming and sports, and willingness to learn more, Customer Service focused, Results and target focused, Strong sense of initiative, Reliable, Team player, Enthusiastic, Confident, Committed, Patient PROFESSIONAL EXPERIENCE [Sales/ Business Development/Account Management, Customer service, Office operations, Accounting, Translating, Advertising. Logistic etc. in FMGC, Automotive, IT hardware industry, Commodity business] Leading office, sales teams, customer service teams, responsible for recruiting staffs and oversee their induction, appraisals and trainings, monitoring and supervising. Generating reports for internal use. Providing customer service via phone, chat, email, face to face. Ensure the integrity of client information is maintained in the database systems. Responsible for preparing budgets and targets of the organization ensured that all sales targets and annual plans for the area are achieved. Responsible for inventory and cost controls. WORK HISTORY Allsectech Inc., Manila, Philippines: Account Receivable Analyst for Amazon Germany-German speaking 03/2017- now Main task > Analyse and solve disputes from Amazon Vendors regarding to billing the Vendors Mangas Ltd BetClic, Sliema, Malta. CS international- Czech, German speaking 01/2016- 08/2016 Provide a highest level of support to customer via email, phone, online chat in 2 languages Czech and German on a range of issues such as bonus enquiries, helping with deposits, creating account, cashing out of founds, how to play informations etc. communicating and cooperating with other departments as required, fulfillment of other tasks specific as translations. etc. BESEDO Ltd, Msida, Malta. Online content moderator- German speaking 09/2015-12/2016 Check and proof of advertisement posted from customers on eBay Germany online portal to avoid fraudolence behavior. MOROMALT-EXPORT, s.r.o, Olomouc, CR: Part-owner of the company 2012-2015 (Export-import company dealing with agricultural commodities) Responsible for finding new business opportunities, new suppliers and purchaser, providing customer service via phone, email, face to face. Solving customer problems and complaints. Doing all the office procedures, accounting, logistic. Working fully independent and customer friendly to set sales targets and profit for the company. IMPROMAT CZ, s.r.o., Olomouc, CR: Branch office and Customer Service Manager-IT 2005-2011 (The company IMPROMAT is the official distributor of RICOH products for the Czech Republic) Started the job in CS department providing technical support to customers via phone, email, live chat… to learn most of the products first. After 6 months of training in CS department, lead a team of 3 sales representatives, secretary and 3 technicians, responsible for providing sales training to sales staff, responsible for annual sales plan and its increase, increased the standard of customer service, responsible for monitoring and supervising the daily activities of staffs, responsible for preparing budgets and targets to the organization, responsible for developing new business target through quality persuasive presentations like deal structuring and closing contracts, recruit staff, oversee their induction, appraisals and trainings. Application of databases to research accounts and uncover new opportunities. Manage the entire service sales cycle from prospect to close. Generate reports for internal use. Ensure the integrity of client information is maintained in the database systems. Very strong customer service responsibility, responsible for customer satisfaction and solving all customer complaints. Key achievement: Developed new regional business, broken planed profit every year and increased sales quotas over 100% in last three years. RAMA MORAVIA s.r.o,, Olomouc, CR: Branch office and Sales Manager-IT 2001-2005 (RICOH and Konica Minolta dealer) Lead a team of 2 sales representatives, secretary and 2 technicians, Increased the sales of the branch office by increasing awareness of the product, ensured that all sales targets for the area are achieved. Strong customer service responsibility. ELIT s.r.o., Olomouc, CR: Branch office Manager/Sales Rep.-automotive industry 1997-2000 Responsible for leading the branch office dealing with spare parts for cars. Strong focused on customer satisfaction and logistic. SELIKO a.s.,Olomouc, CR: Export Sales Associate Director- food and beverage industry 1992-1996 Responsible for developing sales in German speaking countries, market research, business meetings, attending trade fairs, exhibitions, close cooperation with the company Berentzen. Leading the export sales team. EDUCATION MANAGEMENT and ECONOMICS COLLEGE, Ostrava, CR: Associate degree Certificate 1994-1996 SLOVANSKE GYMNASIUM, Olomouc, CR: Senior High/Secondary Graduate Certificate 1982-1986 Training: Completed numerous courses and seminars in customer service, sales strategies, inventory control, loss prevention, time management, leadership, performance assessment LANGUAGES CZECH/SLOVAK – native language ENGLISH– fluent, TOEIC certificate achieved in USA, Florida, March 2011.Achieved TOEIC total score: 835 points GERMAN – fluent, speak, read/write with high proficiency- 3 year s temporary residence in Germany RUSSIAN, POLISH – basic- speak, read, and write with basic competence REFERENCES References available upon request Date: 01/09/2017 Contact this candidate PostJobFree Delete or Update my resume About Terms of Service Privacy FAQ Contact us


Marketing Manager

Summary: Маркетинг-руководитель с более чем 20-летним опытом, включая развитие iGaming-направления, онлайн-кампаний и маркетинга казино. Управлял стратегией привлечения, удержания и реактивации игроков, CRM и программами лояльности, аналитикой CPA/ROI, affiliate-маркетингом и командами. Ищет руководящую позицию в маркетинге или управлении.

iGaming-маркетинг
Affiliate Marketing
Facebook Ads
PPC
SEO
CRM
CPA
CPC
CPM
ROI-аналитика
Customer Segmentation
Программы лояльности
Database Marketing
Контент-менеджмент
Маркетинговая стратегия

Sign in Marketing Manager Location: North Las Vegas, NV Posted: January 20, 2015 Contact this candidate Resume: Richard A Campbell **** ******** ***** ( Las Vegas, Nevada 89139 ( 702-***-**** ( ********.*****@*****.*** Executive Marketing Management Professional I am an innovative, results-producing marketing and management executive with a proven track record of success developing and leading comprehensive marketing strategies that exceed business goals and objectives for very successful companies. I possess over 20 years of experience with an expertise in directing the creation of marketing tools and steering the execution of marketing programs. Demonstrate success driving growth in targeted markets through implementation of key projects. I have a creative vision as a solid leader with skills to build and guide top-performing marketing teams. To utilize my skills and experience in a marketing / management executive position. KEY AREAS Strategic Marketing Campaign New Market Penetration / Property Design Opening Advertising / Collateral Market Research & Analysis Development Internet / Social Media / Mobile Team Building & Management Marketing Database Marketing Budget Preparation/Planning & Entertainment / Special Events Analysis Public Relations Professional Experience IGAMING INTERACTIVE MARKETING / MARKETING DEVELOPMENT October 2013 - Present AMERICAN CASINO & ENTERTAINMENT PROPERTIES (ACEP LLC) Las Vegas, Nevada Establish the online gaming marketing strategy and ensure the integration with the corporate wide marketing efforts. Develop and implement tactical online campaigns and analysis of results including CPA and ROI reporting. Customer segmentation and loyalty program management. Analysis of online pricing models including CPC, CPA and CPM. Develop and maintain SEP / PPC strategy including inbound link structures, and content management. Oversee ongoing CRM models, including player analysis, customer research and competitive reviews. Complete analysis of online and offline database, including player life cycle, acquisition, retention of players both online and offline casino business models. Ongoing system analysis on slot, player tracking, POS and hotel systems and develop communication portals of all systems. Develop promotions, special events and entertainment around acquisition, retention and reactivation campaigns. Maintain continued analysis of loyalty programs and achieve ROI goals while growing revenues for operating departments. Create partnerships with other regional and national businesses to increase the customer experience through sponsorships and retail trades. Enhance the entertainment experience offerings for all properties. Selected Contributions . Average convergence rate of 24% from online game play to land based play. . Increased affiliate marketing conversions by 14% . Developed corporate wide database modeling strategies and increased ROI 11% year over year VICE PRESIDENT MARKETING / MANAGING DIRECTOR April 2011 - November 2013 CMS GROUP INC Las Vegas, Nevada Design marketing, management and operations strategies and solutions for various casino / resort properties in markets in the United States and international markets. Marketing strategies include, Database marketing / segmentation, entertainment management and contract negotiation, market research and feasibility, social media analytics and strategies, brand development, mobile marketing strategies, advertising and public relations. Management and operations strategies include, hotel revenue management, inventory control, human resources, casino floor design and product mix. Possess the knowledge and latest information with the constantly evolving technologies in online social media outlets, the blogosphere, search tools and web 2.0. Manage a team of casino professionals to build the strategies for a successful casino / hotel operation guaranteed to increase Revenue and ROI. Manage the overall financial, marketing and operations of an 18,000 capacity amphitheater and three 300 to 6,000 capacity indoor event centers in central Iowa. Selected Contributions: . Critical in the design of Unite - a campaign program created to integrate casino player databases, hotel databases and POS information with social media channels and social media analytics. . A major contributor in the design of business intelligence tools to understand strengths and weaknesses in the operations of the overall property operations. . Designed direct marketing campaigns and mobile campaigns that allow a 12% response rate increase. REGIONAL DIRECTOR OF MARKETING, March 2010 - April 2011 HERBST GAMING, LLC Osceola, Iowa Directed the overall marketing operations of the three Midwest casino properties including Terrible's Lakeside Casino in Osceola, Iowa, Terrible's Frontier Casino in St. Joseph, Missouri and Terrible's Mark Twain Casino in LaGrange, Missouri. Created customer segmentations, database modeling, life analysis and development of customer acquisition tactics and loyalty management. Implemented internet marketing campaigns including social media and mobile marketing creating new marketing channels to achieve customer growth. Oversaw brand management, public relations, database marketing, direct marketing, player development, and loyalty marketing, Selected Contributions: . Developed the analytical tools to maintain ROI on all marketing campaigns and decreased marketing expenses by 18% and increased market share by 4% year over year at each property. . Reorganized a customer loyalty program and grew the database by 7% year over year. Developed a community relations campaign in each market and developed business partnerships that grew awareness of each properties goals in the community . Rebranding of each of the Midwest casino properties to create a brand strategy and launch an awareness campaign in each market. CASINO MARKETING CONSULTANT, July 2008 - February 2010 SCA PROMOTIONS Dallas, Texas Created budgets and designed strategies for comprehensive marketing plans encompassing integrated marketing initiatives designed to penetrate and grow targeted markets for various casinos and resorts nationally and internationally. Communicated with customers, management, internal departments, and vendors to coordinate overall marketing efforts in accordance with each company's goals. Planned and carried out market research and analyses. Developed and directed forward-thinking marketing teams. Prepared and managed marketing budgets over $10-million for each property. Selected Contributions: . Designed and implemented an internet and mobile marketing campaign for a Las Vegas property that created an increased acquisition response by 15%. . Developed and managed a direct marketing program for a Midwest resort property that resulted in an increased response rate of over 12%. . Designed a kiosk system that can be used with various player tracking systems, including Aristocrat, Bally's and IGT systems, and generated ROI reports for various marketing campaigns and also included an event management feature. . Designed a player's card that can also be used as a MasterCard debit card and increased the customer loyalty database by over 20%. VICE PRESIDENT OF MARKETING WESTERN REGION January 2007 - July 2008 TROPICANA RESORTS & CASINOS Las Vegas, Nevada Responsible for the overall marketing operations of the six casino / resort properties in Nevada including the River Palms Resort & Casino, Tropicana Express, Horizon Casino, MontBleu Resort, Spa & Casino, Tropicana Resort & Casino and the Westin Casuarina Casino & Hotel. Each property was specific in marketing campaigns for local and destination markets. Selected Contributions: . Developed and implemented analytical tools to determine ROI on all marketing campaigns for each property that also helped to reveal cost savings and reduce expenditures by 6% in the region. . Designed a central database, combining the databases from each property, implemented cross marketing campaigns and reduced direct marketing costs by over 10%. . Developed partnerships with vendors from all departments of each at the corporate level and reduced marketing costs by 3% through cross property initiatives. . Maintained a marketing budget of over $72 million dollars for the region also helped increase EBITDA by an average of 4% for each property. MARKETING OPERATIONS MANAGER / ADVERTISING MANAGER February 2005 - December 2006 VIP MANAGER / INTERIM TOTAL REWARDS MANAGER Elizabeth, Indiana CAESARS INDIANA CASINO RESORT / CAESARS ENTERTAINMENT Created and implemented profitable promotions and special events as part of the marketing strategies and using analysis to achieve ROI goals. Prepared and maintained long range plans and operating budgets. Planning and analysis of advertising mix of communication to the market and achieved ROI goals and reduction of cost. Made sure all communications were distributed to the media including press releases and media kits to all public relations areas of the community including donations and charitable organizations. Maintained the call center and the loyalty card program and striving that guest satisfaction was exceeded at each interaction with the property. Selected Contributions: . Maintained #1 in market share out of 10 casino resorts in the state of Indiana through strategic marketing. . Built strong relationships with the Indiana Gaming Commission and was the leader of the Caesars / Harrah's team in the approval of the Total Rewards program in the state of Indiana. . Held a minimum 32% profit margin on all promotions and special events. DIRECTOR OF MARKETING January 2004 - February 2005 WINNAVEGAS CASINO Sloan, Iowa Directed and monitored the supervision and performance of marketing, player development, sales, database marketing, guest services and retail operations to exceed business goals. Created and implemented marketing plans for each fiscal year utilizing market research and demographic studies. Forecasting and managing operating budgets to increase EBITDA each fiscal year. Selected Contributions: . Streamlining advertising campaigns to maintain the highest level of exposure in the market while decreasing cost by 23%. . Developed a public relations department and built relationships with all media and increased market share by 3% year over year.. . Maintained a marketing budget of over 2 million dollars and reduced over all marketing expenditures by 14% and held 55% of market share. VICE PRESIDENT / GENERAL MANAGER, January 2001 - January 2004 MID-AMERICA EVENTS & ENTERTAINMENT, INC Kansas City, Missouri Directed and monitored all operations of the finance, sales, marketing and production departments. Responsible for financial, operations and marketing of three live performance venues ranging from 1,000 to 17,000 seating capacity, including booking entertainment, audio / visual and staffing of departments. Planned and executed various regional and national special events in diverse industries and markets. Consulting for casinos in analyzing markets and market trends, database, direct marketing and customer incentive programs to target customers and create profitable events. Selected Contributions: . Increased revenue earnings by over 117% over a three-year period through planning of events for a national television network. . Developed a precise analytical report structure for live performance venues and each department of the corporation and maintained a 43% ROI. . Developed and executed marketing plans for segmented markets, with budgets up to $67 million dollars. ENTERTAINMENT / PROMOTIONS / ADVERTISING / January 1998 - January 2001 PUBLIC RELATIONS MGR, INTERIM DIRECTOR OF MARKETING, Kansas City, Missouri FLAMINGO CASINO / ISLE OF CAPRI CASINO Assisted with developing market strategy for different market segments including the development and execution of daily and monthly events and promotions. Created and executed all advertising campaigns to create a brand image to the market. Scheduling, contracting, and budgeting national and local entertainment. Maintained the customer database along with reinvestment programs to assist in the strategy of achieving the business financial goals. Developed relationships with the community including sponsorships, donations and charitable events established to exceed the public relations campaign and included all communication with the media. Selected Contributions: . Developed relationships with area hotels for stay & play packages and increased group sales by 18%. . The marketing leader in the transition from the Flamingo Casino to the Isle of Capri Casino, the property gained 8% market share during transition. . Created an advertising / public relations campaign, was able to reduce advertising expenditures by 22% Other Applicable skills / accomplishments Extensive customer service training from Isle of Capri Casinos and Harrah's Entertainment, thorough knowledge of AS 400, LMS hotel systems, Bally's CMS & HETCMS, Stratton / Warren, IGT Advantage System, Aristocrat Oasis System, Crystal Reports, Microsoft Office, Word, Excel, Access and PowerPoint, certified training in public speaking and public relations from KCTV-5 television and Kansas City Star publications. Education University of Kansas, Lawrence, Kansas Business Administration / Marketing Washburn University, Topeka, Kansas Business / Marketing University of Phoenix, Kansas City, Missouri B.A. Business / Marketing Licenses & Certifications Casino Key License - Igaming Interactive Marketing / Marketing Development - Nevada - 10/2013 Casino Key License - Director of Marketing - Iowa - 03/2010 Casino Key License - Vice President Marketing - Nevada - 01/2007 Casino Key License - Marketing Operations Manager - Indiana - 02/2005 Casino Key License - Director of Marketing - Winnebago Tribe - 01/2004 Casino Key License - Marketing Manager - Missouri 01/1998 Crystal Report Certification - 10/2004 & 6/2014 Aristocrat Oasis System Certification - 10/2004 ASSOCIATIONS Global Gaming Expo (G2E) Board Member 2007 to Present Casino Direct Marketing Association Board Member 2011 to Present Las Vegas Interactive Marketing Association Member 2012 to Present Las Vegas Chamber of Commerce President's Club 2006 to 20010 SPEAKING ENGAGEMENTS / PANEL PARTICIPATIONS (Highlights) Big African Gaming Summit October 2014 US Online Gaming Forum September 2014 Global Gaming Expo (G2E) (Marketing & Entertainment) 2008 to present US Online Gaming Summit / Social Gaming Summit June 2014 Kansas Fair & Festival Convention 2003 LDI Show 2001 & 2002 Contact this candidate PostJobFree Delete or Update my resume About Terms of Service Privacy FAQ Contact us


Sql Server Data

Summary: Опытный SQL Server DBA и специалист по проектированию, развитию и поддержке баз данных в средах Development, Test и Production. Работал с установкой, миграцией, высокой доступностью, резервным копированием, восстановлением, производительностью, BI и хранилищами данных; направление поиска в резюме не указано.

Microsoft SQL Server
SQL Server DBA
T-SQL
SQL Server 2012/2008/2005/2000
Database Administration
Database Migration
High Availability
Disaster Recovery
Replication
Log Shipping
Database Mirroring
Backup and Recovery
Performance Tuning
Query Optimization
SSIS

Sign in Sql Server Data Location: Fremont, CA Salary: 65$/hr Posted: September 15, 2014 Contact this candidate Resume: Lakshmi Datla 469-***-**** *******.***@*****.*** Professional Summary * ***** ** ** ********** in SQL Server database admin, System Analysis, Design and Development and Support of Microsoft SQL Server2012/2008 R2 / 2008 / 2005 / 2000 in Development, Test and Production Environments on various business domains like Financial, Insurance and Manufacturing. • Hands on experience in Installing, Configuring, Managing, Monitoring, Troubleshooting, Upgrading and Migrating SQL Server 2012/2008/2005/2000 on Clustered and Standby Environments. • Migration from SQL server 2000 to 2005 and 2000/2005 to 2008 by using In-Place upgrade process and as well as side-by-side upgrade process, And documented the Upgrade Process and also expert in migrating DTS packages to SSIS Packages • Experience in implementing and Monitored different types HA and DR scenarios like Replication, log shipping and Configure Database Mirroring in Cluster Environment on Production, QA and Dev environments. • Configured the servers on 32 bit and 64 bitclustered and standalone server environments. • Experience in supporting Very Large Database (VLDB) more than 2TB and troubleshooting problems • Expertise in Database Backup and Recovery procedures by using Native, TDP/TSM and LiteSpeed to/from Disk /Legato server (Tape). • Very Good Experience working with SCOM Monitoring • Extensively used tools like SQL Profiler, Index Tuning Wizard, and Windows Performance Monitor for monitoring and tuning MS SQL Server performance. • Experience in usingPerformance Monitor/Profilerto resolve Dead locks /Long running queries. And also good experience in data (table) partitioning. • Experienced in Performance Tuning, Query Optimization, Client/Server Connectivity, and Database Consistency Checks using DBCC Utilities and DMV’s and DMF’s, Re-indexing, Updating Statistics and online indexing. • Experience in data modeling like physical data modeling and logical data modeling by using ERWIN tool • Expert in data warehouse modeling (designing Star Schema, snowflake schemas with identifying Facts and Dimensions). • Expertise in writing Stored Procedures, Functions and Triggers using T-SQL and also expert in tuning Complex Queries. • Good experience on physical storage configuration and optimization of SAN/NAS/DASD with different RAID levels. • Monitoring Event Viewer, SQL Error logs and Log File Viewer for Software and hardware related errors. • Checking the threshold values and baselines and monitoring in Perfmon and SCOM • Created linked servers between SQL Server 2000 & Oracle 9i, 10g & 11g and Teradata and DB2. • Expertise on Business Intelligence Tools to Create SSRS Reports, SSIS Packages and SSAS with OLAP. • Expertise in implementation of security models; Database authentication modes, creation of users, configuring permissions and assigning roles to users. • Expertise in performing data transformations between servers using BCP, DTS, SSIS and bulk insert. And also Expert in using DMV’s, DMF’s. • Good understanding in database and data warehousing concepts (OLTP & OLAP). Experience with logical and physical data modeling and database design using Erwin. • Experience in managing Alerts, Operators and Jobs through SQL Server Agent. • 24 X 7 Production Database on Call Support. • Strong Technical background with excellent problem solving and communication skills. Strong time management skills and excellent team player with reputation of integrity and an ability to work on multiple technologies. Education Bachelor of Technology in Jawaharlal Nehru Technological University, Hyderabad, India Technical Skills SQL Server Reporting Services (SSRS) 2000/2005/2008R2/2012, Crystal Reporting Tools Reports, Cognos Framework Manager, Report Studio Database Tools SQL Server Management Studio (SSMS), SQL Server Business Intelligence Studio (BIDS), Enterprise Manager, SQL Profiler, Query Analyzer ERWIN, MS Visio Data Modeling Windows 98, Windows 2000 Advanced Server/Professional, Windows Server Operating Systems 2003, Windows NT, Windows XP Professional/Standard, Windows Vista Business/Ultimate, Windows 7 Ultimate PROFESSIONAL EXPERIENCE Bally Gaming Inc., Pleasanton, CAApr 2010 – Till date SQL Server DBA Bally Technologies provides the global gaming industry with innovative games, table game products, systems, mobile, and iGaming solutions that drive revenue and provide operating efficiencies for gaming operators. Responsibilities: • Upgraded Servers from SQL server 2008 to SQL server 2012 and installed service pack • Installed and configured SQL server 2008 and administered. • Migrated Databases, DTS packages, from SQL Server 2000 to SQL Server 2008. • Involved in creating Schemas, Logins, Tables, Clustered and Non-Clustered Indexes, Views, Functions and Stored Procedures. • Involved in general Database administration, query performance tuning and validated some of the existing schemas • Responsible for maintaining all database environments Development, Testing, QA, Staging, and Production. • Administering SQL Server security and apply security across environments and trouble shoot security issues on daily basis. • Administered the SQL server 2000/2005/2008 by creating user logins, dropping and locking the logins, monitoring the user accounts, creating groups, granting privileges to users and groups. • User management by assigning appropriate permissions to the database users. • Experience in upgrading SQLServer and applying service packs and hot fixes and unattended Installations. • Experience in handling the situations in change control process. • Involved in database administration tasks and assisting developers with problems and SQL optimization. • Monitored, Scheduled jobs and alerts and did troubleshooting when failed on daily basis. • Experienced working on SQL COMPARE tool to compare the structures between databases in order to synch them • Expertise in Setting up database backup and recovery procedures for production, QA and development servers. • Installing SQL Server 2008 in windows Cluster environment. • Worked onSQL Server Clusters Active - Passiveon mission critical financial applications . • Development of automated daily, weekly and monthly system maintenance tasks such as database backup, database mirroring, replication verification, database integrity verification and indexing updates and apply in development and Testing Environment. • Involved in migrating database from oracle 11g to sql server 2008. • Actively involved in data warehousing of the Sybase database onto SQL SERVER 2008. • Experience with Dropping and recreate the tables for the damaged databases to avoid data loss. • Refresh the database from production to development and staging environment on daily basis. • Involved in the Backup & Restore and point in time recovery of the databases. • Responsible for developing, monitoring and deploying SSIS packages. • Loaded data from various sources like flat files, to SQL Server database Using SSIS Package. • Configured SQL mail agent for sending automatic emails when a SSIS packages is failed or succeed • Used Lookups Transformation to get the data from reference data sets. • Troubleshoot system issues, monitored scheduled jobs and set up maintenance plans for proactively monitoring the performance of SQL Server databases. • Involved in the Query optimization and Performance tuning, and also tuned SQL queries using Show plans and Execution plans. • Write SQL views against source tables in Oracle with business rules applied. • Created permanent tables, temporary tables and table variables. • Responsible for handling in high available clusters such as fail over clusters. • Conducted design reviews with users/team for development and production strategies. • Experience in handling in SOA environment. • Translating business requirements into technical design specifications and actively supported business users for change requests. • Developed DTS and SSIS packages to extract, transform and load (ETL) the data using SQL Server 2008 Integration Services and successfully completed DTS to SSIS conversion • Capacity-planning, Maintaining run book documentation on all the servers in word, pdf and excel formats. • Involved in handling onsite-offshore model. • On call 24/7 support to databases on weekly rotation. Environment: SQL Server 2012,2008 R2/2005/2000, Windows 2003\2008 64bit\32bit, VMware ESX\Vsphere5.1 lit speed, SQL backup5 Red Gate, SQL secure, ETL, SSIS, SSRS, C#., VB,ASP.NET,SSAS, System Monitor / Performance Monitor, VMware ESX, Share point 2007, Biztalk, TFS 2008,Microsoft Network monitor 3.4. Social Interest Solutions, Sacramento, CA May 2009 – Apr 2010 SQL SERVER DBA Social Interest Solutions (SIS), a mission-driven, nonprofit organization dedicated to leveraging technology innovation to improve consumers’ access to eligible health and human services. .Responsibilities: • Installation and Maintenance of SQL Server 2008 on Test, Development and Production Environments. • Implemented Database Mirroring and Transactional Replication as a part of DR plan. • Created a mirrored database on the report server using Database Mirroring with high performance mode. • Using Red gate SQL Compare tool to compare code in development and production environments. • Involved in migration of MS SQL Server 2000 to MS SQL Server 2005, 2008. • Installation of SQL Server 2005 on Standalone and Clustered Environments. • Assisted in Deploying 2 Node failover clustering. • Maintained and supported Clustered Windows Environment. • Handled Clustering between two Production Servers and performed daily backups and developed recovery procedures. • Configured Server for sending automatic mails to respective people when SSIS process fails. • Created, built and deployed successfully SSIS packages by using BIDS. • Migrated DTS packages to SSIS 2005 packages. • Used SSIS packages to transfer the data from legacy systems to SQL Server 2005. • Administered the MS SQL Server by creating User Logins with appropriate Roles, dropping and locking the logins, monitoring the User Accounts, granting and privileges to users. • Taking daily database backups by using Idera SQL safe backup tool . • Modify Stored Procedures and complex T-SQL Queries to improve query execution process. • Configured Mirroring and Transactional Log Shipping between Primary and Secondary Servers depending on the business requirements. • Implemented and Maintaining Replication. Generate every day morning Replication reports from branch SQL Servers and Resolve Issues. • Implemented Transactional Replication between Primary and Secondary Servers. • Created Linked Server between SQL Servers. • Worked with SQL Profiler/SQL Trace to Generate Traces. • Created jobs, Database Maintenance Plans and scheduled jobs according to requirements using SQL Server Agent. Environment: MS SQL Server 2000, 2005, 2008, Windows Server 2003, 2008 Cardinal Health, Piscataway, NJ Jan 2008 – May 2009 SQL SERVER DBA Cardinal Health is a Fortune 21 company that improves the cost-effectiveness of healthcare. As the business behind healthcare, Cardinal Health helps pharmacies, hospitals and ambulatory care sites focus on patient care while reducing costs, improving efficiency and quality, and increasing profitability. Responsibilities: • Create and maintain various databases for Production, Development and Testing Servers using MS SQL Server 2005/2008. Planning the location of data, indexes, and Transaction log files on the disk. • Install and configure SQL Server 2005/2008 on the server and client machines, provide connections and manage databases. • Assisted in Upgrading SQL Server 2000, 2005 databases to SQL Server 2008. • Planning, Implementing and troubleshooting Replication. • Involved in planning and monitoring Log Shipping. • Involved in SQL Server Hardening. • Use of DBCC Utilities to maintain the consistency and integrity of each database in the production server. • Conducted root cause analysis of application availability and narrow down the issues related to coding practices, database bottlenecks, network latency and Resolve locking and blocking issues. • Configured up to 32 GB of memory. • Tuning the Production server to get the performance improvement. • Running Index tuning wizard for optimal query performance. • Implemented Database Mirroring as part of disaster recovery plan. • Implementing and Monitoring Transactional Replication and other SQL Server jobs using custom scripts. • Reviewed third party tools to automate routine tasks such as monitoring, blocking and consolidate status of scheduled jobs. • Monitoring SQL Server LOGS, Application logs and analyzing the logs. • Providing 24*7 supports to SQL application developers in implementing the applications on production server. • Maintaining both DEV and PRODUCTION Servers in sync. • Implementation of SQL Logins, Roles and Authentication Modes as a part of Security Policies for various categories of users. • Creating Backup strategies and scheduling them as a part of database maintenance plans. • Environment:MS SQL Server 2000, 2005, 2008, Windows Server 2003, Windows 2000-Advanced server NT, XML. Contact this candidate PostJobFree Delete or Update my resume About Terms of Service Privacy FAQ Contact us


Marketing Project Management

Summary: Опытный специалист по маркетингу, развитию бизнеса и управлению проектами с более чем 15-летним стажем. Основал и возглавил iGaming-компанию, руководил разработкой онлайн-покерной платформы, маркетингом, PR, привлечением инвестиций и командами; ищет роль в управлении маркетинговыми проектами.

Marketing Project Management
Business Development
iGaming
Online Poker
Product Management
Software Development Coordination
Digital Marketing
PR
Social Media Marketing
Advertising
Proposal Development
Fundraising
Team Building
Hiring and Training
Sales

Sign in Marketing Project Management Location: Calgary, AB, Canada Posted: March 24, 2014 Contact this candidate Resume: Michael Hajduk *** ******* ***** ** Calgary, Alberta T2X-3S7 403-***-**** (Hm) / 403-***-**** (Cell) Email: ********@*****.*** PROFILE: A seasoned marketing /business development professional and fearless entrepreneur with proven abilities in team building, project management and goal setting/attainment - Over fifteen years of strong business development experience - Highly effective communicator, both oral and written - Project management and team building proficiency - Skilled in proposal conceptualization, design, preparation and presentation - "Outside the Box" thinker with a creative flair in marketing approach PROFESSIONAL EXPERIENCE: June 2010- Present: INFINITI INTERACTIVE INC. Founder, CEO - Founded Calgary-based software development company along with several off-shore subsidiaries for the development, operation and licensing of its unique proprietary online poker and iGaming source code. - Conceptualized and created a new social media-centric online poker software platform featuring "Infinivision" - a gaming function that allows players to directly interact with one another via webcams. - Designed and produced complete specifications of product vision to developers and worked with them through production, testing and release. - Assumed all marketing, promotional and public relations initiatives including advertising designs and article submissions. Achievements - Assembled and delegated shares to key partners in the areas of development, creative design and finance to initiate Alpha stage software prototype. - Arranged, prepared and hosted a successful capital raising seminar to a audience of accredited investors where we delivered our vision and raised $450,000.00 to fund project. - Created first iGaming platform that integrated both digital (Bitcoin) and fiat currencies within its payment processing interface. - Marketing and PR efforts yielded feature articles within Bloomberg Business Week and Forbes Magazine in addition to two front cover features within Poker Pro Magazine. Feb. 2002-March 2010: PENNCORP / LANDMARK CANADA Insurance/Financial Advisor - Responsible for establishing new accounts while focusing on the marketing and sales of disability and life insurance products specifically designed for the self-employed. - Performed cold calls and sales presentations on a daily basis. - Participated in industry-related trade shows and promotional events. - Managed the A&H division (new accounts) which entailed interviewing, hiring and field training of new agents. Achievements - Achieved MVP Status within first 10 months. - Became Senior Manager of company's new call division within first two years. - Inducted into the PennCorp Hall of Fame in 2005. - Four-time President's Club winner-an annual, Canada-wide competition where 20 agents are declared winners based on production over a 40 week period. - Established an exclusive affiliate account with the AMTWP to provide their independent practitioners with their personal insurance needs - Set production record for a one-week period of $28,700 of submitted annual insurance premium May 1997-January 2001: TERR-MAR AVIATION CORPORATION Director of Business Development - Assumed all P/R and Marketing duties in an effort to raise awareness of our product: the 660 Turbo Sea Thrush. - Arranged and participated in meetings with various Provincial forestry department heads. - Participated in several forestry service industry trade show events. - Responsible for the design and implementation of all marketing and promotional materials including corporate website. Achievements - Successfully brokered agreements that enabled Terr-Mar to produce and demonstrate two (2) fully functioning 660 Sea Thrush prototypes. EDUCATIONAL EXPERIENCE: Sept.1994-Dec.1998 Carleton University, Ottawa B.A. Degree-Major: Sociology/Anthropology Sept.1992-April 1994 Mount Royal College, Calgary Career Diploma Program-Major: Criminology Contact this candidate PostJobFree Delete or Update my resume About Terms of Service Privacy FAQ Contact us