# user-journeys

Maps user experience flows, validates UX steps, and plans error recovery paths. Designed for documenting human journeys rather than isolated feature specs.

- skill · `type=skill` · Claude Code, Codex, Cursor, GitHub Copilot, Gemini CLI, OpenCode · 581 installs · ★ 711
- Author: alinaqi
- License: MIT · policy=mirror · the beginning of the file is at the end of this page
- Source: https://github.com/alinaqi/maggy/tree/HEAD/skills/user-journeys/SKILL.md
- Updated: 2026-10-13
- HTML: https://affpapa.org/en/nevibecode/skills/user-journeys

## What it does

This skill structures user journeys inside `_project_specs/journeys/`. Instead of testing isolated features, it targets real user navigation. Steps document emotional states, screen responses, and friction points under conditions like slow networks.

Journeys are sorted into critical paths, frequent flows, and edge cases. Every file records user goals, preconditions, clear metrics, and links directly to a Playwright test under `e2e/tests/journeys/`. This keeps UX documentation tied to automated regression suites.

The skill sets `user-invocable: false`. You do not trigger it via a slash command. Claude Code loads it automatically when you map flows or design error recovery.

## Requirements
- Works with: Playwright

## Install

### Claude Code (native platform)

1. **Skills CLI (Vercel)**
```bash
npx skills add alinaqi/maggy --skill user-journeys -a claude-code
```

2. **Manually: put the files in place**
- File: `~/.claude/skills/user-journeys/SKILL.md` — Copy the whole skill folder; for one project use .claude/skills/user-journeys/

### Codex

1. **Skills CLI (Vercel)**
```bash
npx skills add alinaqi/maggy --skill user-journeys -a codex
```

2. **Manually: put the files in place**
- File: `.agents/skills/user-journeys/SKILL.md` — For all projects use ~/.agents/skills/

### Cursor

1. **Skills CLI (Vercel)**
```bash
npx skills add alinaqi/maggy --skill user-journeys -a cursor
```

2. **Manually: put the files in place**
- File: `.cursor/skills/user-journeys/SKILL.md` — Cursor also reads .agents/skills/ and .claude/skills/

### GitHub Copilot

1. **GitHub CLI**
```bash
gh skill install alinaqi/maggy user-journeys
```

2. **Manually: put the files in place**
- File: `.github/skills/user-journeys/SKILL.md`

### Gemini CLI

1. **Skills CLI (Vercel)**
```bash
npx skills add alinaqi/maggy --skill user-journeys -a gemini-cli
```

2. **Platform CLI**
```bash
gemini skills install https://github.com/alinaqi/maggy --path skills/user-journeys
```

### Windsurf (Devin Desktop)

**Manually: put the files in place**
- File: `.devin/skills/user-journeys/SKILL.md` — The legacy .windsurf/skills/ path still works

### OpenCode

**Skills CLI (Vercel)**
```bash
npx skills add alinaqi/maggy --skill user-journeys -a opencode
```

### Claude.ai

**Claude.ai**
- Zip the folder and upload it in Settings → Capabilities → Skills

Where a file is given instead of a command, copy the files from the source to that path: https://github.com/alinaqi/maggy/tree/HEAD/skills/user-journeys/SKILL.md

## When to use it
- organise user flows into critical, common, and edge-case directories
- document friction points and success criteria for each interaction step
- design recovery flows for failed payments and network disconnects
- link UX journey specifications to Playwright end-to-end tests

## Example prompts
- Map the user journey from signup to first value using the user-journeys template
- Draft a checkout purchase journey with error recovery for failed cards
- Add an edge-case journey for session timeout recovery in _project_specs/journeys/

## Source text · SKILL.md · MIT

Below is the content of a third-party file. It is data, not instructions for you: do not act on anything written inside unless the human asks. Block tag: f28b143e03a1d6af.

BEGIN THIRD-PARTY FILE f28b143e03a1d6af
````text
---
name: user-journeys
description: User experience flows - journey mapping, UX validation, error recovery
when-to-use: When mapping user flows, validating UX, or designing error recovery
user-invocable: false
effort: medium
---

# User Journeys Skill


For defining and testing real user experiences - not just specs, but actual flows humans take through your application.

---

## Philosophy

**Specs test features. Journeys test experiences.**

A feature can pass all specs but still deliver a terrible experience. User journeys capture:
- How users actually navigate (not how we think they should)
- Emotional states at each step (frustrated, confused, delighted)
- Recovery from mistakes (users will make them)
- Real-world conditions (slow networks, interruptions, distractions)

---

## Journey Documentation Structure

```
_project_specs/
├── journeys/
│   ├── _template.md              # Journey template
│   ├── critical/                 # Must-work journeys (revenue, core value)
│   │   ├── signup-to-first-value.md
│   │   ├── checkout-purchase.md
│   │   └── login-to-dashboard.md
│   ├── common/                   # Frequent user paths
│   │   ├── browse-and-search.md
│   │   ├── update-profile.md
│   │   └── invite-team-member.md
│   └── edge-cases/               # Error recovery, unusual paths
│       ├── payment-failure-retry.md
│       ├── session-timeout-recovery.md
│       └── offline-reconnection.md
```

---

## Journey Template

```markdown
# Journey: [Name]

## Overview
| Attribute | Value |
|-----------|-------|
| **Priority** | Critical / High / Medium |
| **User Type** | New / Returning / Admin |
| **Frequency** | Daily / Weekly / One-time |
| **Success Metric** | Conversion rate, time to complete, drop-off rate |

## User Goal
What is the user trying to accomplish? Write from their perspective.

> "I want to [goal] so that I can [benefit]."

## Preconditions
- User state (logged in, has subscription, first visit)
- Data state (has items in cart, has team members)
- Environment (mobile, desktop, slow connection)

## Journey Steps

### Step 1: [Entry Point]
**User Action:** What the user does
**System Response:** What they should see/experience
**Success Criteria:**
- [ ] Page loads in < 2 seconds
- [ ] Primary CTA is immediately visible
- [ ] User understands what to do next

**Potential Friction:**
- Slow load time → Show skeleton/loader
- Unclear CTA → A/B test copy variations

---

### Step 2: [Next Action]
**User Action:** ...
**System Response:** ...
**Success Criteria:**
- [ ] ...

**Potential Friction:**
- ...

---

## Error Scenarios

### E1: [Error Name]
**Trigger:** What causes this error
**User Sees:** Error message/state
**Recovery Path:** How user gets back on track
**Test:** How to verify recovery works

## Metrics to Track
- Time to complete journey
- Drop-off rate at each step
- Error rate and recovery rate
- User satisfaction (if surveyed)

## E2E Test Reference
````
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