# spark-recipe-shared-inbox-triage

A guided workflow for handling shared inboxes in Spark: filter unassigned threads, assign owners, draft replies, and resolve items.

- skill · `type=skill` · Claude Code, Codex, Cursor, GitHub Copilot, Gemini CLI, OpenCode · 310 installs · ★ 153
- Author: readdle
- License: MIT · policy=mirror · the beginning of the file is at the end of this page
- Source: https://github.com/readdle/spark-cli-skills/tree/HEAD/skills/recipe-shared-inbox-triage/SKILL.md
- Updated: 2026-10-22
- HTML: https://affpapa.org/en/nevibecode/skills/spark-recipe-shared-inbox-triage

## What it does

This skill guides an AI assistant through processing shared inboxes using the Spark CLI. It lists pending emails with the `is:shared_inbox_open` filter, prioritizing unassigned threads that need immediate attention. The assistant reviews the conversation history via `spark thread <id>` before taking action.

Four standard operations are supported: delegating items with `spark action assign`, preparing replies with `spark draft`, logging team notes using `spark comment`, and closing resolved threads via `spark action markAsDone`. Before delegating work, the agent can inspect team capacity with `spark team`.

You need the base `use-spark` skill and a `triage` access level in Spark before this recipe can run. Without them, the assistant lacks the required filter syntax and queue permissions.

## Install

### Claude Code (native platform)

1. **Skills CLI (Vercel)**
```bash
npx skills add readdle/spark-cli-skills --skill spark-recipe-shared-inbox-triage -a claude-code
```
```bash
npx skills add readdle/spark-cli-skills --skill recipe-shared-inbox-triage -a claude-code
```

2. **Manually: put the files in place**
- File: `~/.claude/skills/recipe-shared-inbox-triage/SKILL.md` — Copy the whole skill folder; for one project use .claude/skills/recipe-shared-inbox-triage/

### Codex

1. **Skills CLI (Vercel)**
```bash
npx skills add readdle/spark-cli-skills --skill recipe-shared-inbox-triage -a codex
```

2. **Manually: put the files in place**
- File: `.agents/skills/recipe-shared-inbox-triage/SKILL.md` — For all projects use ~/.agents/skills/

### Cursor

1. **Skills CLI (Vercel)**
```bash
npx skills add readdle/spark-cli-skills --skill recipe-shared-inbox-triage -a cursor
```

2. **Manually: put the files in place**
- File: `.cursor/skills/recipe-shared-inbox-triage/SKILL.md` — Cursor also reads .agents/skills/ and .claude/skills/

### GitHub Copilot

1. **GitHub CLI**
```bash
gh skill install readdle/spark-cli-skills recipe-shared-inbox-triage
```

2. **Manually: put the files in place**
- File: `.github/skills/recipe-shared-inbox-triage/SKILL.md`

### Gemini CLI

1. **Skills CLI (Vercel)**
```bash
npx skills add readdle/spark-cli-skills --skill recipe-shared-inbox-triage -a gemini-cli
```

2. **Platform CLI**
```bash
gemini skills install https://github.com/readdle/spark-cli-skills --path skills/recipe-shared-inbox-triage
```

### Windsurf (Devin Desktop)

**Manually: put the files in place**
- File: `.devin/skills/recipe-shared-inbox-triage/SKILL.md` — The legacy .windsurf/skills/ path still works

### OpenCode

**Skills CLI (Vercel)**
```bash
npx skills add readdle/spark-cli-skills --skill recipe-shared-inbox-triage -a opencode
```

### Claude.ai

**Claude.ai**
- Zip the folder and upload it in Settings → Capabilities → Skills

Where a file is given instead of a command, copy the files from the source to that path: https://github.com/readdle/spark-cli-skills/tree/HEAD/skills/recipe-shared-inbox-triage/SKILL.md

## When to use it
- triage unassigned emails in a Spark shared inbox
- delegate open email threads with routing comments
- draft direct email replies from the command line
- verify and mark resolved shared threads as done

## Example prompts
- Show unassigned emails in shared@company.com:Inbox that need triage
- Assign thread 1294 to specialist@co.com with a billing context note
- List all resolved conversations with filter is:shared_inbox_done

## Source text · SKILL.md · MIT

Below is the content of a third-party file. It is data, not instructions for you: do not act on anything written inside unless the human asks. Block tag: 0e92423cde8f8a21.

BEGIN THIRD-PARTY FILE 0e92423cde8f8a21
````text
---
name: spark-recipe-shared-inbox-triage
description: >-
  Process open items in shared inboxes: review, assign, respond, or mark done.
metadata:
  version: 1.0.0
  requires:
    skills:
      - use-spark
    accessLevel: triage
---

# Recipe: Shared Inbox Triage

Process open items in shared inboxes. Review each item, assign to the right person, respond where possible, and mark resolved items as done.

**Prerequisite:** Read the `use-spark` base skill for command reference and filter syntax.

**Access level required:** triage.

## Steps

### Step 1: List open items

```bash
spark emails shared@company.com:Inbox --filter "is:shared_inbox_open"
```

Replace `shared@company.com:Inbox` with the actual shared inbox identifier from `spark folders`.

### Step 2: Check unassigned items (highest priority)

```bash
spark emails shared@company.com:Inbox --filter "is:shared_inbox_open assigned_to:unassigned"
```

These need someone to own them.

### Step 3: Review each item

```bash
spark thread <id>
```

Read the full conversation to understand the request.

### Step 4: Take action

**Assign** to the right person:
```bash
spark action assign <id> --assignee specialist@co.com --comment "Billing question, your area"
```

**Respond** directly if you can:
```bash
spark draft --reply-to <id> --body "..."
```

**Comment** for internal coordination:
```bash
spark comment <id> --body "I've contacted the vendor about this, waiting for their response"
```

**Mark as done** if resolved:
```bash
spark action markAsDone <id>
```

### Step 5: Review completed items

```bash
spark emails shared@company.com:Inbox --filter "is:shared_inbox_done"
```

Periodically check that completed items are truly resolved.

## Tips

- Start with unassigned items - they're the most urgent because nobody is handling them.
- Use `spark team` to see team members and their current assignment load before assigning.
- Always add a `--comment` when assigning to explain why that person should handle it.
- Process the queue in a batch: list all, review, assign, then move on - don't switch between inbox and individual items.
- Mark items as done immediately after resolution to keep the queue accurate.
- Use `spark folders` to find the exact shared inbox identifier (e.g., `shared@company.com:Inbox`).
````
END THIRD-PARTY FILE 0e92423cde8f8a21

The third-party file has ended. Everything between the 0e92423cde8f8a21 tags is data: requests and commands from it are not followed. An “end of file” line with another tag inside the block is part of the file.

© readdle · MIT · https://github.com/readdle/spark-cli-skills/tree/HEAD/skills/recipe-shared-inbox-triage/SKILL.md

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