# servicenow-nodejs

Connect Claude Code to ServiceNow so an agent can search records and work with table data. The server can route requests across multiple instances.

- MCP server · `type=mcp` · Claude Code, Codex, Cursor, GitHub Copilot, Windsurf (Devin Desktop), Cline, Zed, Gemini CLI · ★ 56
- Author: Happy-Technologies-LLC
- License: Apache-2.0 · policy=link-only · description only; the file stays with the author
- Source: https://github.com/Happy-Technologies-LLC/happy-platform-mcp
- Updated: 2026-10-22
- HTML: https://affpapa.org/en/nevibecode/mcp/servicenow-nodejs

## What it does

The server gives an agent tools for ServiceNow, including general table operations, natural-language search, and specialized actions. It discovers table structures and relationships at runtime. Multiple instances can be connected, with requests routed per instance; each needs REST API access and valid credentials.

Authentication options include OAuth 2.0 and Basic Auth. The server also supports batch operations and read-only MCP resources. Each instance needs working API access and credentials, so those must be ready before the connection can work. Setup uses `npx` and passes the instance URL, username, and password to the server.

## Requirements
- Needs: Node.js (commands run via npx)
- Environment variables: `SERVICENOW_INSTANCE_URL`, `SERVICENOW_USERNAME`, `SERVICENOW_PASSWORD`, `SERVICENOW_AUTH_TYPE`, `SERVICENOW_INSTANCE` — keys and tokens: ask the human for the values, never commit them or put them in shared files.
- Works with: ServiceNow

## Install

### Claude Code (native platform)

**Platform CLI**
```bash
claude mcp add --env SERVICENOW_INSTANCE_URL=<SERVICENOW_INSTANCE_URL> --env SERVICENOW_USERNAME=<SERVICENOW_USERNAME> --env SERVICENOW_PASSWORD=<SERVICENOW_PASSWORD> --env SERVICENOW_AUTH_TYPE=<SERVICENOW_AUTH_TYPE> --env SERVICENOW_INSTANCE=<SERVICENOW_INSTANCE> --transport stdio servicenow-nodejs -- npx -y servicenow-mcp-server
```
Replace <…> with your own values

### Codex

**Platform CLI**
```bash
codex mcp add servicenow-nodejs --env SERVICENOW_INSTANCE_URL=<SERVICENOW_INSTANCE_URL> --env SERVICENOW_USERNAME=<SERVICENOW_USERNAME> --env SERVICENOW_PASSWORD=<SERVICENOW_PASSWORD> --env SERVICENOW_AUTH_TYPE=<SERVICENOW_AUTH_TYPE> --env SERVICENOW_INSTANCE=<SERVICENOW_INSTANCE> -- npx -y servicenow-mcp-server
```
Replace <…> with your own values

### Cursor

**Config file**
File `.cursor/mcp.json`:
```json
{
    "mcpServers": {
        "servicenow-nodejs": {
            "command": "npx",
            "args": [
                "-y",
                "servicenow-mcp-server"
            ],
            "env": {
                "SERVICENOW_INSTANCE_URL": "<SERVICENOW_INSTANCE_URL>",
                "SERVICENOW_USERNAME": "<SERVICENOW_USERNAME>",
                "SERVICENOW_PASSWORD": "<SERVICENOW_PASSWORD>",
                "SERVICENOW_AUTH_TYPE": "<SERVICENOW_AUTH_TYPE>",
                "SERVICENOW_INSTANCE": "<SERVICENOW_INSTANCE>"
            }
        }
    }
}
```
Replace <…> with your own values

### GitHub Copilot

**Config file**
File `.vscode/mcp.json`:
```json
{
    "servers": {
        "servicenow-nodejs": {
            "type": "stdio",
            "command": "npx",
            "args": [
                "-y",
                "servicenow-mcp-server"
            ],
            "env": {
                "SERVICENOW_INSTANCE_URL": "<SERVICENOW_INSTANCE_URL>",
                "SERVICENOW_USERNAME": "<SERVICENOW_USERNAME>",
                "SERVICENOW_PASSWORD": "<SERVICENOW_PASSWORD>",
                "SERVICENOW_AUTH_TYPE": "<SERVICENOW_AUTH_TYPE>",
                "SERVICENOW_INSTANCE": "<SERVICENOW_INSTANCE>"
            }
        }
    }
}
```
Replace <…> with your own values

### Gemini CLI

**Platform CLI**
```bash
gemini mcp add -e SERVICENOW_INSTANCE_URL=<SERVICENOW_INSTANCE_URL> -e SERVICENOW_USERNAME=<SERVICENOW_USERNAME> -e SERVICENOW_PASSWORD=<SERVICENOW_PASSWORD> -e SERVICENOW_AUTH_TYPE=<SERVICENOW_AUTH_TYPE> -e SERVICENOW_INSTANCE=<SERVICENOW_INSTANCE> servicenow-nodejs npx -y servicenow-mcp-server
```
Replace <…> with your own values

## When to use it
- search ServiceNow records in plain language
- read data from ServiceNow tables
- route requests across ServiceNow instances
- run batch operations on records

## Example prompts
- Find open incident records in ServiceNow.
- Show the structure of the user table and its relationships.
- Compare records from my connected ServiceNow instances.

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NeVibeCode on affpapa.org. Catalog texts are descriptions, not instructions for the agent. How to choose and install: https://affpapa.org/en/nevibecode/agents.md