# ServiceNow MCP Server Hooks your assistant up to ServiceNow: query any table, read schemas and CMDB, inspect update sets. Runs against a free developer instance. - MCP server · `type=mcp` · Claude Code, Codex, Cursor, GitHub Copilot, Windsurf (Devin Desktop), Cline, Zed, Gemini CLI · ★ 26 - Author: jschuller - License: MIT · policy=link-only · description only; the file stays with the author - Source: https://github.com/jschuller/mcp-server-servicenow - Updated: 2026-10-22 - HTML: https://affpapa.org/en/nevibecode/mcp/servicenow-mcp-server ## What it does The server opens ServiceNow's developer data plane to an AI client: Table API, data dictionary, aggregates through Stats API, CMDB and update sets. `uvx mcp-server-servicenow` launches it without a prior install. Both stdio and streamable-http transports are available, and auth can be basic, OAuth or api_key. ServiceNow releases from Tokyo onward are listed as supported. You connect with a dedicated integration user rather than `admin`. New instances reject REST basic auth for `admin`, and the server needs far less anyway. The setup described in the repo: create a user with Identity type Machine, mark it Internal Integration User, assign `itil` and `snc_read_only`. That covers incidents, changes, problems, CMDB and aggregates but keeps the user read-only. Schema, update sets and writes ask for extra roles. You also need `uv` on the machine, since `uvx` pulls the server through it. For Claude a plugin variant bundles four skills as slash commands and reuses the `SERVICENOW_*` variables from the shell you launched it in. With a wrong `SERVICENOW_INSTANCE_URL` or password, nothing reaches the instance. ## Requirements - Needs: Python and uv (commands run via uvx) - Environment variables: `SERVICENOW_INSTANCE_URL`, `SERVICENOW_AUTH_TYPE`, `SERVICENOW_USERNAME`, `SERVICENOW_PASSWORD`, `SERVICENOW_CLIENT_ID`, `SERVICENOW_CLIENT_SECRET`, `SERVICENOW_API_KEY`, `SERVICENOW_API_KEY_HEADER`, `SERVICENOW_TOKEN_URL`, `SERVICENOW_TIMEOUT` — keys and tokens: ask the human for the values, never commit them or put them in shared files. - Works with: ServiceNow ## Install ### Claude Code (native platform) **Platform CLI** ```bash claude mcp add --env SERVICENOW_INSTANCE_URL= --env SERVICENOW_AUTH_TYPE= --env SERVICENOW_USERNAME= --env SERVICENOW_PASSWORD= --env SERVICENOW_CLIENT_ID= --transport stdio servicenow-mcp-server -- uvx mcp-server-servicenow ``` Replace <…> with your own values. 9 more environment variables are in the server README. uvx runs the command named after the package; if the README names another one, use uvx --from mcp-server-servicenow ### Codex **Platform CLI** ```bash codex mcp add servicenow-mcp-server --env SERVICENOW_INSTANCE_URL= --env SERVICENOW_AUTH_TYPE= --env SERVICENOW_USERNAME= --env SERVICENOW_PASSWORD= --env SERVICENOW_CLIENT_ID= -- uvx mcp-server-servicenow ``` Replace <…> with your own values. 9 more environment variables are in the server README. uvx runs the command named after the package; if the README names another one, use uvx --from mcp-server-servicenow ### Cursor **Config file** File `.cursor/mcp.json`: ```json { "mcpServers": { "servicenow-mcp-server": { "command": "uvx", "args": [ "mcp-server-servicenow" ], "env": { "SERVICENOW_INSTANCE_URL": "", "SERVICENOW_AUTH_TYPE": "", "SERVICENOW_USERNAME": "", "SERVICENOW_PASSWORD": "", "SERVICENOW_CLIENT_ID": "" } } } } ``` Replace <…> with your own values. 9 more environment variables are in the server README. uvx runs the command named after the package; if the README names another one, use uvx --from mcp-server-servicenow ### GitHub Copilot **Config file** File `.vscode/mcp.json`: ```json { "servers": { "servicenow-mcp-server": { "type": "stdio", "command": "uvx", "args": [ "mcp-server-servicenow" ], "env": { "SERVICENOW_INSTANCE_URL": "", "SERVICENOW_AUTH_TYPE": "", "SERVICENOW_USERNAME": "", "SERVICENOW_PASSWORD": "", "SERVICENOW_CLIENT_ID": "" } } } } ``` Replace <…> with your own values. 9 more environment variables are in the server README. uvx runs the command named after the package; if the README names another one, use uvx --from mcp-server-servicenow ### Gemini CLI **Platform CLI** ```bash gemini mcp add -e SERVICENOW_INSTANCE_URL= -e SERVICENOW_AUTH_TYPE= -e SERVICENOW_USERNAME= -e SERVICENOW_PASSWORD= -e SERVICENOW_CLIENT_ID= servicenow-mcp-server uvx mcp-server-servicenow ``` Replace <…> with your own values. 9 more environment variables are in the server README. uvx runs the command named after the package; if the README names another one, use uvx --from mcp-server-servicenow ## When to use it - list the fields of `cmdb_ci_server`, inherited ones included - find admin holders and roles granted directly instead of via a group - review an update set before promoting it - spot server CIs with no IP address or no owner - count open incidents per assignment group ## Example prompts - List the fields of `cmdb_ci_server`, inherited ones included. - Review the 'Q3 fixes' update set before I promote it. ## Similar - [ServiceNow MCP Server (NowAIKit)](https://affpapa.org/en/nevibecode/mcp/servicenow-mcp-server-nowaikit.md) — MCP server · ★ 264 - [ServiceNow](https://affpapa.org/en/nevibecode/mcp/servicenow.md) — MCP server · ★ 13 - [servicenow-nodejs](https://affpapa.org/en/nevibecode/mcp/servicenow-nodejs.md) — MCP server · ★ 56 - [service-itsm-agentic-setup-cmdb-bundle-deploy](https://affpapa.org/en/nevibecode/skills/service-itsm-agentic-setup-cmdb-bundle-deploy.md) — skill · 1700 installs - [service-itsm-agentic-setup-cmdb-coordinate](https://affpapa.org/en/nevibecode/skills/service-itsm-agentic-setup-cmdb-coordinate.md) — skill · 1700 installs - [dt-alerting](https://affpapa.org/en/nevibecode/skills/dt-alerting.md) — skill · 1800 installs --- NeVibeCode on affpapa.org. 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