# Aide

Integrates your AI assistant with the Aide support desk. Lets agents inspect Shopify orders, look up internal docs, and reply to customer tickets.

- MCP server · `type=mcp` · Claude Code, Codex, Cursor, GitHub Copilot, Windsurf (Devin Desktop), Cline, Zed, Gemini CLI
- Author: aideapp
- License: MIT · policy=link-only · description only; the file stays with the author
- Source: https://github.com/aideapp/aide-mcp
- Updated: 2026-10-20
- HTML: https://affpapa.org/en/nevibecode/mcp/aide

## What it does

The tool connects to a cloud endpoint hosted at `https://app-api.aide.app/mcp` using streamable HTTP. You do not run local binaries. Authentication relies entirely on OAuth through an Aide profile, eliminating manual API tokens.

Once linked, your model interacts with customer tickets, searches knowledge base articles, and queries Shopify store orders. The assistant can leave internal team notes or post direct customer replies. Every action carries your user identity and obeys your role limits.

High-value refunds or cancellations that exceed your set threshold will pause for admin review. You cannot use this integration without an active Aide account.

## Requirements
- Remote server: `https://app-api.aide.app/mcp`

## Install

### Claude Code (native platform)

**Platform CLI: remote server**
```bash
claude mcp add --transport http aide https://app-api.aide.app/mcp
```

### Codex

**Platform CLI: remote server**
```bash
codex mcp add aide --url https://app-api.aide.app/mcp
```

### Cursor

**Config file**
File `.cursor/mcp.json`:
```json
{
    "mcpServers": {
        "aide": {
            "url": "https://app-api.aide.app/mcp"
        }
    }
}
```

### GitHub Copilot

**Config file**
File `.vscode/mcp.json`:
```json
{
    "servers": {
        "aide": {
            "type": "http",
            "url": "https://app-api.aide.app/mcp"
        }
    }
}
```

### Gemini CLI

**Platform CLI: remote server**
```bash
gemini mcp add -t http aide https://app-api.aide.app/mcp
```

## When to use it
- retrieve Shopify order details during customer support chats
- search knowledge base articles to resolve incoming inquiries
- add internal notes and update ticket states directly from the agent
- draft and send replies to customers within assigned permissions

## Example prompts
- Check Aide for Shopify order 1042 and summarize the shipping history
- Find refund policies in the Aide knowledge base and draft a reply to the customer
- Post an internal note on ticket 582 explaining the parcel delay

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