# Yandex Crowd. Customer Service Day

> The Yandex Crowd. Customer Service Day conference will take place on May 19, 2026, in Moscow. It focuses on practical experience with rolling out AI in customer service. Speakers will candidly share how many iterations, rebuilds, and metric drops stand behind each successful case

## When

19 May 2026

## Where

Moscow, Russia

## Format

in person · conference

## Vertical

General industry

## Organiser

Яндекс

## Website

https://customer-service-day.ya.ru

## Tickets

https://customer-service-day.ya.ru

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