# Where Business Loses Clients in Calls and Chats: How AI Communication Analytics Detects Lost Revenue and Service Quality

> The webinar "Where Business Loses Clients in Calls and Chats: How AI Communication Analytics Detects Lost Revenue and Service Quality" will take place on June 18, 2026, at 10:00 (MSK). The session addresses why manual monitoring of calls and chats no longer gives executives

## When

18 June 2026

## Where

online

## Format

online · webinar

## Vertical

General industry

## Organiser

Софтлайн (Softline)

## Website

https://softline.ru/events/gde_biznes_teryaet_klientov_v_zvonkakh_i_chatakh_kak_ai_analitika_kommunikatsiy_nakhodit_poteri_vyru_18_06_2026

## Tickets

https://softline.ru/events/gde_biznes_teryaet_klientov_v_zvonkakh_i_chatakh_kak_ai_analitika_kommunikatsiy_nakhodit_poteri_vyru_18_06_2026

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Calendar: https://affpapa.org/neevents/gde-biznes-teryaet-klientov-v-zvonkah-i-chatah-kak-ai-analitika-kommunikatsiy-nahodit-poteri-vyruchki-i-kachestva-servisa.ics
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